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Dreams Riviera Cancun Resort & Spa

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GreenLeadersSilver level
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Dreams Riviera Cancun Resort & Spa
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5,554 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,765: English reviews
lancaster
Reviewed 6 June 2015

We stayed at dreams riviera may 2015 for 2 weeks to celebrate our anniversary & my wifes birthday.We booked a preffered club ocean view room which i would thoroughly reccomend.On arrival we were taken straight to the club reception and were in our room in no time.Waiting for us in our room was a birthday cake,fruit,chocolates & a bottle of...

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Helpful?
6Thank fatboy26
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear fatboy26, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical and drink offer, surroundings and overall services and for letting us be part of your special celebration such as your anniversary and your wife´s birthday, we are pleased to read that you...

Reviewed 4 June 2015

This review is really late, as our wedding took place in November. We and our 80 wedding guests (yes, 80!) had the time of our lives! The entire wedding planning process with Maira was flawless, and she responded to every email we ever sent. We met with Maira days before the wedding and we went through every last detail. My...

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Helpful?
4Thank Lauren C
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lauren C, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, room facilities and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident...

Fort Collins, Colorado
Reviewed 4 June 2015

I got married at this resort on Tuesday May 26 2015. We brought along 16 of our friends and family with us to the wedding and to stay for a few days. The service was wonderful and the grounds/facilities were beautiful and clean. Our one (big) complaint though is practically everyone has been sick since Wednesday May 27……14 out of...

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3Thank Brandi C
London, United Kingdom
Reviewed 4 June 2015

Well I don't normally write a review but seeing as I didn't get any sleep as the hotel was very noisy & the the management couldn't of given a dam. They advertise this as a 5star family resort well if you call 250 corporate people & as they leave the next group arrive well then it will be fine for...

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6Thank Fredcole20
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Fredcole20, Greetings from this beautiful paradise! We would truly like to thank you for have taken the time to write your impressions about your recent stay in our resort. It is quite understandable, that sometimes our service and standards do not fulfill our guests’ expectations however we totally value our guests’ opinions since they let us know how you...

Monterrey
Reviewed 4 June 2015

We had a great trip, we definetly enjoyed everything in the resort... Food was incredible, view amazing... Everyone made us feel like in home... I recommend Dreams resort... It's a wonderful experience...

Review collected in partnership with this hotel
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Thank jorge108
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear jorge108, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, surroundings and overall services and for letting us be part of your beach vacations in this beautiful destination. Nothing makes us happier than to learn that the service provided was surpassing expectations and...

Blue Springs, Missouri
Reviewed 4 June 2015

My husband, daughter and I traveled to Dreams Riviera Cancun for my daughters graduation and our anniversary 2 weeks ago. Absolutely fell in love with this place. From the accommodations to the food assortment to the beach and pool we were pleasantly surprised.The waiters in the restaurants were very friendly and happy to see you especially "Martin" in the World...

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Helpful?
Thank Kim S
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Kim S , Greetings from Dreams Riviera Cancun! First of all thank you very much for choosing our resort to spend your recent family vacations in this beautiful paradise and for the time you took to write your lovely comments about our staff assistance, gastronomical offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn...

Massapequa, New York
Reviewed 3 June 2015

My husband and I traveled to Dreams Riviera Cancun for the first time with a large group for several days last month. We had a great time--food, adult beverages, dancing and we loved spending the day at the beach. Our beach server, Carlos Perez Perez--aka Charlie Boy was fantastic and truly made our experience a success. He waited on us...

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2Thank Melissa B
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Melissa B, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, surroundings and overall services and for letting us be part of your beach vacations in this beautiful destination. Nothing makes us happier than to learn that the service provided was surpassing expectations...

Chicago, Illinois
Reviewed 2 June 2015

Jaimi from Beach Bum vacations was so helpful, organized and amazing! The resort was great! There's a coffee shop that's amazing! The gym is on the smaller side but still great! They have workout classes if you're feeling ambitious on vacation. The tiki/swing bar by the beach is the best! The lobby bar seemed like the bartenders knew what they...

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4Thank ATW4711
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear ATW4711, Greetings from this beautiful paradise! Thank you very much taking the time to write your review and for your nice remarks regarding our Top-Shelf Spirit offer, room facilities, surroundings and overall services and for letting us be part of your beach vacations in this beautiful destination. Nothing makes us happier than to learn that the service provided was...

Chicago, Illinois
Reviewed 2 June 2015

To start off, I have looked and researched several AM resorts before booking at the Dreams Riviera Cancun. We chose this resort mostly based on reviews and pictures- which the resort in real life is even better than any of the pictures! I would like to start off sharing our wedding experience. We saved our date of May 20th, 2015...

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5Thank Jamie S
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Jamie S, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, entertainment activities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve during...

Wolverhampton, United Kingdom
Reviewed 2 June 2015

The basics, clean, friendly, beautiful, value for money, romantic, entertainment packed! This truly was amazing, not a bad word to say about the hotel or the surrounding area. Food was great and the reataurants were so fancy. Will definately be going back. The staff were amazing, i felt i were a celeberity by how they treated me and my partner....

Review collected in partnership with this hotel
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2Thank trueman_terror
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear trueman_terror, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $353 - $1,244 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Despegar.com and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
647 questions
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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was a small resort so the was not a lot of walking that had to be done. Any room was a good location.”
 of 5 bubbles mgwink, 24 Mar 2017 | Read review
“Don't spring for the plunge pool rooms, the water is never warm enough”
 of 5 bubbles PolaW, 22 Mar 2017 | Read review
“Our room was very nice, beautiful view, very clean THANK YOU LUTZ our maid on 5th floor.”
 of 5 bubbles carolnwallyw, 20 Mar 2017 | Read review
“The ocean view honeymoon suites aren't cheap, but the view is spectacular.”
 of 5 bubbles pmoran9000, 20 Mar 2017 | Read review
“no bad room in the hotel, but would definitely upgrade to ocean view”
 of 5 bubbles aljgutz, 20 Mar 2017 | Read review
5 of 5