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Dreams Riviera Cancun Resort & Spa

6,681 reviews
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Traveller (6180)
Pool & Beach (1333)
Room & Suite (1147)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“world cafe”(655 reviews)
“plunge pool”(408 reviews)
“preferred club”(516 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Dreams Riviera Cancun Resort & Spa
Special Offer: Winter Greataways!
Hotel deals
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,681)Write a Review
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3,408
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1,971 - 1,975 of 5,647 reviews
Reviewed 28 March 2016

Just returned from a week long stay at Dreams Riviera Cancun. Here are my thoughts. Note that I'm a fairly discerning traveler and wouldn't normally stay at a resort any level below this. - Property is beautiful and the beach is definitely the backdrop; the...More

Thank blk1_12
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 7 April 2016

Dear blk1_12 , Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our resort to spend your beach vacations and for your lovely comments about our staff assistance, room facilities, entertainment and activities, gastronomical offer, Spa services, surroundings and overall services. Nothing makes...More

Reviewed 27 March 2016

in Puerto Morales, 25 minutes from the Cancun airport, this all-inclusive resort caters to families and succeeds in every way. About 500 rooms but it doesn't seem crowded. Numerous large pools with ample covered lounges, enough restaurants so you could go to a different one...More

Thank digesq
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 7 April 2016

Dear digesq, Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our resort to spend your beach vacations and for your lovely comments about our staff assistance, gastronomical and drink offer, room and pools facilities, Spa and gym area, surroundings and overall services....More

Reviewed 26 March 2016 via mobile

I want to start by saying that the staff is very friendly. I'm just little disappointed with the prefer club. Don't do it. It's very disappointing. We were promise to have a nice private breakfast with our family but you walk in, it's packed. They...More

Thank Dalia G
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 7 April 2016

Dear Dalia, Greetings from this amazing destination! Thank you very much for choosing our resort to spend your family beach vacations and for the time you took to share your amazing comments about our staff assistance, room facilities, entertainment surroundings and overall services. On the...More

Reviewed 26 March 2016

We had a great trip! I can't say more except I forgot to write down the excellent service staff. Martha the housekeeper was great. The gentlemen in Oceana that lived in Irving, was spectacular. Gerardo Cruz is awesome. The grounds a spectacular, the resort is...More

2  Thank TexasSunshine
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 7 April 2016

Dear TexasSunshine, Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our resort to spend your family beach vacations and for your lovely comments about our staff assistance, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier than to learn...More

Reviewed 25 March 2016 via mobile

Rooms are very clean and well kept. Pool and beach areas are great as well. Ate at El Patio last night - the Mexican restaurant on the property. Great margaritas and chicken de mole. Great service. Ask for Luis, who was our server. He will...More

2  Thank Jeffrey R
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 7 April 2016

Dear Jeffrey R, Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our resort to spend your beach vacations and for your amazing comments about our staff assistance, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier than to learn...More

View more reviews
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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$274 - US$939 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$274 - US$939 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (6180)
Pool & Beach (1333)
Room & Suite (1147)
Dining (773)
Amenities (167)
Business Centre & Event Rooms (71)
Family and Play Areas (54)
Questions & Answers
Ask a question
kkgirl
22 February 2018|
Answer
Response from Soleiltime | Reviewed this property |
Hi! A lots of good excursions to do! I don t have a favorite. Normally you can go see your representative at the Desire lounge in the day to book for the next day an excursion.
1
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Google Translation
Ann L
18 February 2018|
AnswerShow all 2 answers
Response from Funtel | Reviewed this property |
Hi Ann, I didn’t see any when I was there. Not sure what age your kids are but there is several pool areas one of which is very shallow. I can recommend contacting the hotel via messenger on Facebook with your enquiry... More
0
Votes
Lori B
18 February 2018|
Answer
Response from JNNoram613 | Reviewed this property |
Yes all-inclusive, tipping is something I recommend. You can pay extra for wines and services not included.
0
Votes
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Room Tips
"honeymoon suite is huge!"
Read review
"Ocean view"
Read review
"The rooms with the plung pools looked cool!"
Read review
"Bring your own spirits and wine"
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