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Now Sapphire Riviera Cancun

Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Croco Cun Zoo
    2.2 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Wedding in Paradise!!!!
We went to Now Sapphire for my nephew's wedding. What a... more
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6,179 Reviews from our TripAdvisor Community

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Showing 5,583: English reviews
London, Canada
Reviewed yesterday NEW

We went to Now Sapphire for my nephew's wedding. What a wonderful resort. The staff are so attentive, the service is excellent. There was so many choices in the market buffet for breakfast, lunch or supper, to top it off our server for the week was Alberto, he is a firecracker, was so much fun and an excellent waiter, we...

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Helpful?
Thank Jill J
Butler, Pennsylvania
Reviewed yesterday NEWvia mobile

There were a lot of positive things that this resort offered, first, the pool, it is huge and it is 4 1/2 feet deep, where most resorts are only 3 to 3 1/2. They have rafts for anyone to use which was a big plus for us. The entertainment staff was very good. Bingo at the pool and name that...

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Helpful?
Thank slahrens
Kelowna, Canada
Reviewed yesterday NEW

First off we would like to thank all the staff and crew at the resort for their amazing service and attention to detail in making our week long stay absolutely terrific. Special thanks to Adolfo at the pool bar in making sure that my better half was very well hydrated during the day...LOL...to Manuela at the lounge bar for doing...

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1Thank innvt
The Villages, Florida
Reviewed yesterday NEW

Could not have been more happy with your resort. Very well maintained property. Friendly staff. Great food and activities. We will definitely be back. Great side tours to Tulum to see Mayan ruins and snorkling at Xel-ha. Best lobster bisque soup I have ever had.

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Helpful?
Thank villagesbob
Infianapolis
Reviewed yesterday NEW

Now Sapphire is a great resort. A little smaller than ones we have stayed at in the past, but that made it easier to navigate the resort, get into restaurants and access the various bars. Entertainment and food was better than average. The service was excellent and that includes everybody at the resort, not just the waiters and bartenders. Everyone...

Review collected in partnership with this hotel
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Helpful?
Thank Brad R
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We thank you immensely for taking the time to share your experience on TripAdvisor about your stay at the Now Sapphire Riviera Cancun. We were delighted to read that you enjoyed the facilities and wish to thank you very much for your gracious comments. Your valuable feedback will be addressed to the Operations & Executive Committees. Thank you...

Thunder Bay, Canada
Reviewed 2 days ago NEW

First of all the reviews of a BAD Beach are false. The ocean bottom is sandy ,I never found any rocks. Is there SEAWEED at times of coarse YOU ARE AT THE OCEAN!!!!!!! They were always cleaning it up. The buffets were okay ,you could always find some thing to eat and it was hot.The blue water grill was good...

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Helpful?
Thank tom k
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for posting your comment on TripAdvisor about your recent stay at Now Sapphire Riviera Cancun. It is a pleasure to read that you have had such a satisfying stay. Antonio, José and Eduardo will be so happy to read your wonderful comments about their service. Thank you on behalf of them. We very much appreciated your...

Broken Arrow, Oklahoma
Reviewed 2 days ago NEWvia mobile

This resort was spectacular! The staff was attentive. The food was great. The beach was perfect. I would recommend this resort for family get-together. There is something for everyone. One member of our family has strict dietary guidelines and the chefs at all the restaurants at the resort were more than accommodating to the needs of our family member.

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Helpful?
Thank Ms N
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, What a great posting! Thank you for providing an overview of your most recent stay with us. Please know that we will share your feedback with our entire staff and that we are always doing the best we can to provide a experience to all of our guests. We will share your feedback with the entire staff. We...

Northbrook, Illinois
Reviewed 2 days ago NEW

I haves only praise for our recent stay at this property. Everything was done to make our stay a great experience. Highly recommended. 6 restaurants, all of which were excellent, providing a variety of cuisine.

Review collected in partnership with this hotel
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Helpful?
Thank Mitch G
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for sharing your review on Tripadvisor about your stay at Now Sapphire Riviera Cancun. We are happy to read your wonderful about the restaurants and the service. We will share your feedback with the Operations & Executive Committees. We certainly look forward to welcoming you back to Now Sapphire Riviera Cancun in the very near future....

London, United Kingdom
Reviewed 2 days ago NEW

We stayed at the Now Sapphire Riviera between 21st December 2016 and 1 January 2017. Overall we really liked the hotel. It is not too big and impersonal, the pools are a nice size and the staff around the pool are very attentive. The food options are good although there is not too much variety. As vegetarians we were well...

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Helpful?
Thank Ben N
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor about your stay at Now Sapphire Riviera Cancun. We are delighted to read just how much you enjoyed your Christmas holidays. Thank you for acknowledging the friendliness and attentiveness of our team. It is certainly with great pleasure that we take every opportunity to exceed your expectations. We will share...

Chicago, Illinois
Reviewed 2 days ago NEW

We loved our Jan trip to Now Sapphire. After staying at the amazing Maroma resort by same chain, I was worried we would be disappointed, but this was great. Equally beautiful, amazing staff everywhere! There is a lot of seaweed that washes up each day and I was so impressed at the hard work of the staff on a non...

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Helpful?
Thank sleepingbean
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your recent holidays in Cancun. We are overjoyed to read the nice description you made about your stay with us. We are delighted to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $330 - $832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Travelocity, Booking.com, Hotels.com, Cheap Tickets and Jetsetter so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
916 questions
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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes despite your best due diligence you don't always get the room you thought you reserved...”
 of 5 bubbles innvt, 23 Jan 2017 | Read review
“ocean view rooms are very spacious”
 of 5 bubbles villagesbob, 23 Jan 2017 | Read review
“The ocean view rooms are nice but the balcony has no privacy !!! They need pull down blinds. We did not use the Jacuzzi at all. rm 0611”
 of 5 bubbles 903tomk903, 22 Jan 2017 | Read review
“Great room overlooking the ocean”
 of 5 bubbles 765mitchg, 22 Jan 2017 | Read review
“The views in the garden view rooms are not that nice. It is probably worht paying extra for an ocean view”
 of 5 bubbles BtotheN76, 22 Jan 2017 | Read review
5 of 5