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Now Sapphire Riviera Cancun

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Now Sapphire Riviera Cancun
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6,350 Reviews from our TripAdvisor Community

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Showing 5,732: English reviews
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Rome, Italy
Reviewed yesterday NEW

I went to Now Sapphire for only one night. I live and work in Cancun so it wasn't my first time at all-inclusive hotel. Now Sapphire isn't a very big hotel in Puerto Morelos but it is a pretty good size. The pool was beautiful especially at night. It looks very romantic. I didn't have much time so I got...

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Thank Kelly_P187791
Reviewed yesterday NEW

Great all inclusive hotel. Food choices were delicious. Buffet was good and always options for all kinds of eaters. My favorite place to eat was the outdoor patio. Guest Rooms are modern and well appointed - we did not upgrade and were very happy in a regular garden room. Got to play a good amount of tennis and there is...

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Thank Lil1fun
Alberta, Canada
Reviewed yesterday NEW

Absolutely loved this resort! Open and spacious! It was immaculately kept! There are multiple buildings so decide if you like to be close to the beach or the pool etc! It was a quite resort with amazing food and drinks! The service was top notch ( especially Alberto at the Market Cafe). All the workers are amazing, they work hard...

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Thank kwaisane
Sioux Falls, South Dakota
Reviewed yesterday NEW

The facility and the staff were all amazing. I have been to 3 resorts in the Caribbean and this was the best resort by far. All of the bartenders were able to successfully make any mixed drink requested. The restaurants were amazing and there were not enough days for us to be able to enjoy them more than once.

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Thank jackiehW9807KH
Media, Pennsylvania
Reviewed yesterday NEW

Loved the resort, everyone was so friendly. I booked his hotel on a recommendation from the travel agent, and her review was spot on. The beach was the cleanest in the area, pool was clean and big. Every meal we had was delicious, with a wide variety to choose from. The night the vendors were there was an added bonus...

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Thank magdalenp2017
Alpha, Illinois
Reviewed yesterday NEW

We stayed here during the Strings & Sol music festival & had the best vacation ever. The staff are great & very helpful. The rooms are very nice. We're planning on coming back next year & hopefully more years to come!

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Thank Lacey R
Auburn, Alabama
Reviewed yesterday NEW

This resort is excellent but it is really the event Strings and Sol that has made my visits there the best. The stage is set up on the beach and the resort is full of like-minded people. The rooms are all suites, the restaurants are excellent, and the staff cannot be beat.

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Thank rickp434
Saint Clair Shores, Michigan
Reviewed yesterday NEWvia mobile

To all of the staff at Now Sapphire Riviera Cancun, Rob, I and 15 of our friends and family had the pleasure of celebrating our marriage at Now Sapphire. We can not express enough how wonderful of a time our stay was at Now Sapphire. The resort is absolutely gorgeous and we were treated like royalty the entire time. The...

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1Thank 633rachellem
Salt Lake City, Utah
Reviewed yesterday NEW

Excellent food, super super service, great white sand beach and really great entertainment. Will recommend Sapphire Riviera to all my friends. The rooms were bright and clean and the maid service was superb. We will certainly stay there again if we return to Cancun.

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Thank REFauver
Miller Place, New York
Reviewed yesterday NEW

We stayed a week at Now Sapphire with family of 5 adults and 2 children (8, and 9). we had a wonderful experience. The resort is so clean and beautiful. The food was above average ( for an all inclusive). My son was very impressed with breakfast. He really enjoyed the make your own waffle station. The boys also liked...

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Thank Jessica R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $328 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#5 Top resorts Hotel in Puerto Morelos
#5 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
965 questions
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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are multi-level with no elevators”
 of 5 bubbles Lil1fun, 26 Feb 2017 | Read review
“Loved our room, however our view was not the best. Next time we will be sure to request a courtyard or beach view.”
 of 5 bubbles magdalenp2017, 26 Feb 2017 | Read review
“We had a garden view room in building 11 and were very happy with it.”
 of 5 bubbles jessicarX4802RQ, 26 Feb 2017 | Read review
“Clean and quick... Love that they replenish everything ! Snacks love them also!”
 of 5 bubbles Jewels5134, 26 Feb 2017 | Read review
“Any room is great! ”
 of 5 bubbles CanadianDancingQueen, 25 Feb 2017 | Read review
5 of 5