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Now Sapphire Riviera Cancun

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Traveller (6634)
Pool & Beach (1883)
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Overview
  • Excellent66%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“bluewater grill”(445 reviews)
“market cafe”(277 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Now Sapphire Riviera Cancun
Hotel deals
Offers from Now Sapphire Riviera Cancun
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Reviews (8,143)
There are newer reviews for Now Sapphire Riviera Cancun
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7,318 results
Traveller rating
4,638
1,743
642
186
109
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4,638
1,743
642
186
109
Show reviews that mention
All reviewsbluewater grillthe blue water grillmarket cafepreferred clubpreferred poollemongrass restaurantentertainment teamlobby barmain pooltropical viewfrench restaurantbali bedspreferred statuspreferred guestocean frontjuan carlosother resorts
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11 - 15 of 7,318 reviews
Reviewed 3 days ago

I would highly recommend the Now Sapphire Riviera hotel, it was an amazing experience. We were having a family celebration so there were 19 of us in total! With my wife and 3 boys (3,5 & 17) we had one of the best holidays ever....More

Thank Jonathan C
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 2 days ago

Dear Guest, What a great posting! We really do have a wonderful resort here and we are pleased to read that we were able to provide a high level of service to you during your most recent stay. We will share your comments with the...More

Reviewed 3 days ago via mobile

Had such a good time! Beautiful resort, super friendly staff, would go back to this resort again! Highly recommend to anyone with kids, resort is small and easy to get around. Super clean, good food, all around awesome stay.More

1  Thank lmmould
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

Dear Guest, Thank you for your sharing your review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun Resort & Spa. We are pleased to hear that you had an amazing vacation at our resort. We are so happy to hear that you...More

Reviewed 4 days ago

We. attended our nephew's wedding here in early April. Can't say enough about the great staff and service. The pool area is gorgeous and very clean. Lots to do. Rooms very comfortable. I had a leg injury and the shuttle was always available when I...More

3  Thank sharonclarke2015
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

Dear Guest, Thank you for your kind words regarding your recent stay at our Now Sapphire Riviera Cancun Resort & Spa. We are glad that you had a wonderful time at our paradise! Your valuable remark will be shared with the Operations Committee. Our executive...More

Reviewed 4 days ago via mobile

Very clean hotel with extremely welcoming staff, good variety of food and drinks. My favourite member of staff is Francisco at the pool. The only downside was the seaweed on the beach, however I'm sure this is due to the currents and not there all...More

1  Thank JURASSIC-PERK-CAFE
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

Dear Guest, Thank you for your great review and beautiful pictures shared on Tripadvisor about your stay at the Now Sapphire Riviera Cancun Resort & Spa. We will pass on your compliments to our staff, which is the best motivation we can offer. Francisco will...More

Reviewed 4 days ago via mobile

I’m writing this review while still in resort, we’ve been here for a week already, staying for 2 altogether. I’m going to start with the positives: The staff, all of them are amazing, nothing is too much trouble & they always have a smile, I’ve...More

2  Thank jogiles2103
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 days ago

Dear Guest, On behalf of our resort, please accept our most sincere apologies for not meeting fully your expectations. We really appreciate that you took the time to share valuable comments on Tripadvisor. We have shared your feedback with the Operations Committee and please let...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$220 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$220 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
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Traveller (6634)
Pool & Beach (1883)
Room & Suite (782)
Dining (682)
Amenities (126)
Family and Play Areas (60)
Business Centre & Event Rooms (42)
Questions & Answers
Ask a question
Omayra M
16 April 2018|
AnswerShow all 4 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. Please feel free to email us at info nosrc at nowresorts com (please put dots) in order the travel agency sends you the information. Thank... More
0
Votes
IBBETSY_11
16 April 2018|
AnswerShow all 5 answers
Response from NowSapphireRC | Property representative |
Dear guest, It will be a pleasure to welcome you soon to our beautiful resort Now Sapphire Riviera Cancun Resort & Spa. If you booked a Preferred Club Jr Suite Beachfront, this room category is ground floor with access to... More
1
Vote
Caitlin K
15 April 2018|
AnswerShow all 2 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Please feel free to email us at info nosrc at nowresorts com (please put dots) in order our travel agency can send you the information. Warmest regards, Olivia Rodríguez Social Media Coordinator Now Sapphire... More
0
Votes
Room Tips
"if you have small kids..Take bottom or second floor.."
Read review
"Going preferred is worth the extra money."
Read review
"We had a garden view..it was a short walk to the main area..our room was super quiet."
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"All rooms were of a similar size but waking up on the beach front was awesome so recommend a beach front room,"
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