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Now Sapphire Riviera Cancun

Bookit.comUS$214*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$256*
US$214*
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US$216*
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Now Sapphire Riviera Cancun
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6,766 Reviews from our TripAdvisor Community

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There are newer reviews for Now Sapphire Riviera Cancun
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Showing 6,116: English reviews
Victoria, Canada
Reviewed 20 June 2016

This resort was the best one I have ever stayed at!! You won't be disappointed if you stay here. There were lot's of families there and the kids activities seemed to be pretty fun. The staff was absolutely fantastic and we were treated incredibly well! I would 100% suggest this resort to anyone travelling to Mexico. There were lot's of...

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Helpful?
1Thank stacykroeker
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your recent holidays in Cancun. Thank you for sharing your comments with us through Tripadvisor. We are so happy to ready you enjoyed our resort...

Ho Ho Kus, New Jersey
Reviewed 20 June 2016

wonderful trip. the hotel was absolutely beautiful. Extremely clean and extremely accommodating. Food was delicious. There were several places to eat per day....Games to be played and drinks flowed! It is a home run !!!

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Helpful?
Thank Maria D
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Deas guest, Thank you for taking the time to share your past experience at Now Sapphire Riviera Cancun. We are delighted to read your comments about our beautiful resor and the food. Thank you again for posting your review on Tripadvisor. We look forward to welcoming you back again soon. Best regards, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera...

Monroe, Michigan
Reviewed 20 June 2016

We came here for our sons destination wedding and it was beautiful! Very tropical and water everywhere we looked! Service was impeccable! Delicious food. Gabriella at the CoCo coffee shop was one of our favorites! We would definitely recommend this resort to our family and friends and would love to come back sometime!

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Helpful?
Thank Phylmac
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your nice words, it is always a huge accomplishment for our staff and management to hear that our guests liked the resort and even more that they had a very good stay. We will share your feedback with the Operations Committee, especially with Gabriela. Thank you on behalf of her. Have a great...

Pittsburgh, Pennsylvania
Reviewed 20 June 2016

Simply amazing! I was here for a friends wedding (Perez-Madia wedding) and everything was great. Karina and Claudia were our preferred VIP reps and did a great job at taking care of us. Any question or problem we brought to them was quickly addressed. Juan Carlos was the wedding coordinator and he really seemed to be on top of things....

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Helpful?
1Thank VincentAlbaugh
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking time to write a review on Tripadvisor about your stay at Now Sapphire Riviera Cancun. Positive feedback is always welcome and our team takes inspiration from knowing that their efforts do not go unnoticed. We are so glad to read you enjoyed the resort facilities and service provided by the staff. Karina, Claudia and...

Reviewed 19 June 2016

Where to even begin???? First of all, this is my SECOND trip to this resort with my husband (last year for honeymoon and this year for our anniversary). We will now go here for every vacation. This resort is hands down, the best resort you could ever ask for. It has all of the amenities you need and the service...

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Helpful?
5Thank Brittany G
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing again our Resort, among all others within this destination, to enjoy your recent holidays in Cancun. First of all thank you very much for taking some time to leave a comment on Tripadvisor....

Reviewed 19 June 2016

Amazing hotel, very nice and working stuff, delicious food, many enterteiments, best location, very hot ocean :) and everyting else!!! It was excellent vocation for us and our friends!!! I recommend this hotel for all kind of people!

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Helpful?
Thank Kristiyana G
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We really appreciate that you took the time to post your feedback and beautiful pictures on Triapdvisor. We are delighted to hear that you had a fantastic stay at Now Sapphire Riviera Cancun. Your feedback will be shared with the Operations Committee. We look forward to welcoming you back soon! Kind regards, Olivia Rodríguez Social Media Coordinator Now...

Saint Louis, Missouri
Reviewed 19 June 2016 via mobile

Let me start by saying Now Sapphire is an absolutely and amazing resort. Everyone there will do whatever it takes to make your vacation " over the top". We were greeted with friendly people and cold drinks and cold towels. We were escorted to the Preferred Club to check in for our room. Karina was so friendly and happy. She...

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Helpful?
Thank Aki S
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for your comments and for sharing your review on Tripadvisor about your recent stay at Now Sapphire Riviera Cancun! It is a great honor to know that we’ve made your stay with us something memorable. Your valuable feedback will be shared with the Operations Committee, especially with Karina, Rosario, Limbert, Eloy, Augusto, Marc, Sarahi,,...

North West England, United Kingdom
Reviewed 18 June 2016 via mobile

Me and my new husband honeymooned at the Now Sapphire which was a perfect start to married life. I would highly recommend paying for the Preferred Club Junior Suite Ocean View. The Preferred Club gives you access to the PC lounge and the adults only PC pool which was quiet and perfect for lounging. The hotel dealt with my nut...

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Helpful?
2Thank Kirsty C
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at the Now Sapphire Riviera Cancun, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your honeymoon in Cancun. It makes us really proud when we read so good compliments about our staff, service and the Preferred...

Mexico City, Mexico
Reviewed 18 June 2016

Excellent service, excellent food (no artificial drinks!), excellent premises (the effort they put in keeping all clean is clearly visible). The staff is super friendly, always caring for the guests`needs. If someone cannot help you, they find someone who can right away. I highly recommend it.

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Helpful?
Thank r0ss05
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for choosing Now Sapphire Riviera Cancun and sharing your experience on Tripadvisor. We were delighted to read that you have enjoyed your stay at our resort. Thank you for your gracious comments in regard to the services, facilities and in particular to our friendly staff. We will share your feedback with the Operations Committee. We really...

Benton
Reviewed 18 June 2016

As members of UVC we always have plenty of options for a Caribbean vacation, and we certainly chose the right place for our first Cancun vacation. From check-in to check -out we were blown away. Curb side baggage check, check-in and shuttle to our room was quick and hassle free. The grounds are beautiful. We loved the jungle feel of...

Review collected in partnership with this hotel
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2Thank familyfromKansas
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for sharing your review on Tripadvisor about your recent stay at our resort. It's our pleasure to know that we met your expectations with the quality of the food, facilities and our outstanding service. We will share your fantastic feedback with the entire staff, especially with Hugo. He will be glad to read your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $320 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,050 questions
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Southampton, United Kingdom

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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra for the ocean view.”
joebX3252JO, 23 May 2017 | Read review
“No need for preferred rooms unless you want a whirlpool on your balcony. Tropical view rooms are great as well.”
Tomloo, 23 May 2017 | Read review
“Although it's not a big resort, you want to request a room in building 1 or 2 which are closest to the main pool and lobby.”
herrisons, 23 May 2017 | Read review
“Lower numbered buildings have ocean view”
D7193PRnicolem, 22 May 2017 | Read review
“I would recommend the preferred suites. Bldg 4 tropical view was very convenient to the preferred pool.”
paulawI2401XP, 22 May 2017 | Read review
5 of 5
Bookit.com
US$214* /night
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Expedia.comUS$256
TripAdvisorUS$216
TravelocityUS$256
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Prices are for 1 room, 2 adults
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