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07/05/2017 08/05/2017
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    Hotel Ojo De Agua

    Mza. 2 Av. Javier Rojo Gomez S.M. 2 Lote 16 | Frac. Ojo de Agua, Puerto Morelos 77580, Mexico
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (28)
    Pool & Beach (6)
    Room & Suite (5)
    Hotel Arrecifes Suites
    Hotel Hacienda Morelos
    Hotel el Moro
    Acamaya Reef

    • Excellent22%
    • Very good13%
    • Average22%
    • Poor13%
    • Terrible27%
    4 weeks ago
    8 Mar 2017
    “Great location and nice staff”
    Free Parking
    Breakfast included
    Free Internet
    3 Star Hotel
    All hotel details
    Hotel Arrecifes Suites
    Hotel Hacienda Morelos
    Hotel el Moro
    Acamaya Reef
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    May 7 May 8
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Reviewed 1 week ago

    Stayed for two nights and that was enough. Great location on the beach, and actually the beach club was decent with lots of chairs and umbrellas. Some really great servers there. Food there was awful though. We were trying to get a coffee in the...More

    Reviewed 4 weeks ago via mobile

    Ceilo beach club or hotel Ojo De Agua is a place to be avoied!!Don't book here. They are not what they appear. Room was like a bunker. We were given not given the ocean view suite we paid for and no other available rooms for...More

    Reviewed 4 weeks ago

    On the beach, within walking distance to every great restaurant in town. Great restaurant on the beach in front of the hotel as well with constant beach service! Well on its way to becoming a 4 or 5 star hotel! If you stayed here in...More

    A TripAdvisor Member
    1 review
    Reviewed 14 March 2017 via mobile

    We spent extra for the ocean view room. We got a room with no view, no safe, no hot water or water pressure, and a vomit smell in the airless hallway the room door opened into. TINY pool, with a bar full of old drunks....More

    Reviewed 8 March 2017 via mobile

    Whether this hotel is called Ojo De Agua or Cielo Beach Hotel is still a bit unclear to us. The hotel has a great location on the beach with free beach chairs and fantastic view. The rooms are nice and clean, however newly refurbished the...More

    Hotel Arrecifes Suites
    Hotel Hacienda Morelos
    Hotel el Moro
    Acamaya Reef
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Beachfront
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Price range
    • US$30 - US$70 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 On the Beach Hotel in Puerto Morelos
    Traveller (28)
    Pool & Beach (6)
    Room & Suite (5)
    Hotel & Grounds (17)
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    Questions & AnswersAsk a question
    I have heard there is good walk in shore snorkeling right outside this hotel. IS that true?
    26 March 2017|
    What is your answer?
    Posting guidelines
    We have been to Puerto Morales many times. How far is this hotel from the square in the middle of town?
    24 February 2017|
    Answer Show all 2 answers
    Response from kbesther | Reviewed this property |
    Hello, it's just a nice walking distance, from the park maybe a block After the schoolyard to the right, on the beach. The sunrise view over the sea is wonderful -(from the top floor of the building that runs parallel with... More
    What is the name of this hotel? Is this the same as hotel cielo which is listed on Expedia? Are all of the renovations done? It's there free breakfast and coffee? If the hotel could answer these questions that would be great!!! I have emailed the hotel with questions and I get zero response.
    30 January 2017|
    Answer Show all 4 answers
    Response from kbesther | Reviewed this property |
    This is Ojo del Agua hotel. No hot water during our stay despite numerous promises it would be repaired in hours. We met others who had been there already 3 days with same run around. Did not see basket. Location is... More
    Room Tips
    "Ask for 3rd floor room overlooking ocean!"
    Read review
    "I believe we had the best views from 1206 on the second floor."
    Read review
    "prendre une chambre au premier étage (surtout pas au rez de chaussé ni au 2em étage)"
    Read review
    "Rooms further from the beach don't have an ocean view. On the 3rd floor, rooms higher than 1307 will have..."
    Read review