We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Azul Beach Hotel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Azul Beach Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,775 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,505: English reviews
Johnson City, Tennessee
Reviewed yesterday NEW

Went for a long week end. Everything was seemless. The room was exceptional with very large tub. The aromatherapy at turn down was a plus. Pool bar just outside and a great balcony. The food was good. Loved the breakfast buffet each morning but always had option to order from menu. There were lots of children and families which may...

 Report
Helpful?
Thank Vacationwiz
Bournemouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is a difficult review because there were many things about the hotel that were amazing. However, there are standards in the hotel that could be improved. And in comparison to other Karisma five star, gourmet all inclusive resorts this one was not up to standard. What is good is that they can all be rectified. Generally speaking there was...

 Report
Helpful?
Thank 86STef
Reviewed 2 days ago NEWvia mobile

My family & I took a week vacation from 11/29 to 12/5 & we fell in love with the nice facilities very family oriented since day one Alexander the bell boy greeted us with a smile & warm hospitality,room service was great Jesus was always helpful my wife janet & I have two toddlers so he always brought for our...

 Report
Helpful?
Thank Manuel H
Oak Lawn, Illinois
Reviewed 3 days ago NEWvia mobile

This beautifully all inclusive gourmet beach resort was so much better than I expected. The grounds are a beautiful tropical oasis. The rooms were spotless and comfortable. The food was delicious! There were so many different options too. The ocean water was turquoise and warm with an amazing trade wind. The swing beds were such a treat. The pools and...

 Report
Helpful?
Thank judy o
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear judy o, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. I am sure they did their best in order to provided you an excellent service and exceed your...

Westchester County, New York
Reviewed 3 days ago NEWvia mobile

I read all of these wonderful reviews in October and then called and booked at trip for Feb. to Azul Beach Hotel. I talked about having a baby and being so glad Azul beach has the Gerber food, fisher price gear, etc. I booked the flights and was very excited! I started to make a folder this weekend with our...

 Report
Helpful?
1Thank alexbrettL
KarismaHotelsResorts, General Manager at Azul Beach Hotel, responded to this review

Dear alexbrettl. thank you for your Trip Advisor review sharing the recent reservation situation. We are sorry to read about the mentioned inconvenience and confusion in the servcie received. As you might know, Trip Advisor does not link any of the reservation details so we would urge to contact our Customer Service department in order to communicate with you directly....

Parker, Colorado
Reviewed 3 days ago NEW

Just returned from a weeks stay at Azul Beach resort and had SUCH a wonderful time! This is a smaller hotel (only about 150 rooms) but was not lacking in any way due in part. I loved that it was smaller and I didn't need a golf cart or 20 minutes to make it back to my room from the...

 Report
Helpful?
1Thank amyclosset
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear amyclosset, Thank you very much for sharing your comments. It was a pleasure to host your holiday. I am very happy to know that we make you feel like royalty since the moment youa rrive. I am glad to know that youe enjoyed your stay from the beginning to the end an each part of it, facilities, sevice, food...

Chattanooga, Tennessee
Reviewed 3 days ago NEW

Azul Beach is a wonderful hotel with a superior staff. The hotel had a wonderful atmosphere. The food was good at one of the restaurants (Blue) but the Tawaineze Restaurant was 5 star. The staff was great always asking if we had any requests from the time we arrived until we left. The smaller size made AZUL. even more enjoyable....

 Report
Helpful?
1Thank Lynnette T
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Lynnette T, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Hotel. Thank you very much for recognize the effort of the staff. I am sure they did their best in order to provided you an excellent service. Again, thank you for...

Woodbridge, Virginia
Reviewed 4 days ago NEW

All my husband wanted for his 70th birthday was to go someplace with our immediate family of 18 - 4 sons, 4 wives, 8 grandchildren ages 11 mos - 11 years. The young parents researched and unanimously chose the Azul Beach, and it was perfect for all of us - relaxation and enjoying one another's company, playing in the sand...

 Report
Helpful?
4Thank travelover955
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear travelover955, Many thanks for sharing your experiences with future travelers, It was a pleasure to host you and your family at Azul Beach. I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Hotel. Thank you for taking the time to post such a positive comment regarding our hotel. Big thanks to...

Truro, United Kingdom
Reviewed 5 days ago NEW

Just reluctantly returned from Azul Beach having enjoyed an amazing 2 weeks. We are usually quite picky, but I can honestly say without hesitation, that we could not find fault with this hotel or any of it's fantastic staff. We had a couple of minor issues which were rectified within a few minutes! Food- every restaurant was fantastic, Pizzas and...

 Report
Helpful?
1Thank Suzanne P
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Suzanne P, Thank you for taking the time to share your experiences with the Trip advisor community. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. Thank you for the special mentions to the staff. i know they are a very...

Grafton, Wisconsin
Reviewed 6 days ago NEW

I may be splitting hairs but the food was good but I was expecting better. The staff was great always asking if we had any requests from the time we arrived until we left. The smaller size made AZUL. even more enjoyable.

 Report
Helpful?
Thank edwardlS5007MA
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear edwardlS5007MA, Thank you very mch for sharing your comments. It was a pleasure to host you at Azul Beach. Thank you for your feedback about the food which we will use it constructively to improve our services. Thank you very much for recognize the effort of the staff. I am sure they did their best in order to provideed...

2,799 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2494)
Viewed
Room/Suite (296)
Viewed
Family/Play Areas (34)
Viewed
Dining (213)
Viewed
Pool/Beach Area (551)
Viewed
Hotel & Grounds (407)
Viewed
Bathroom (39)
Viewed
View from Room (105)
Viewed
Business Centre/Function Rooms (30)
Viewed
0:48
Videos (4)
Viewed
Other (815)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (246)
Viewed
Amenities (14)
Viewed
Beach (18)
Viewed
Deluxe Room with Doubles (18)
Viewed
Deluxe Room with King (23)
Viewed
Honeymoon Swim-Up Suite (32)
Viewed
Junior Suite (24)
Viewed
Pool (12)
Viewed
Dining (42)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (28)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
1.4 km away
Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
#7 of 26 in Puerto Morelos
7,020 reviews
4.6 km away
Royalton Riviera Cancun Resort & Spa
4.3 km away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
9.5 km away
Moon Palace Cancun
Moon Palace Cancun
#22 of 181 in Cancun
19,288 reviews
3.5 km away
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
#6 of 26 in Puerto Morelos
5,995 reviews
0.7 km away
Zoetry Paraiso de La Bonita
Zoetry Paraiso de La Bonita
#4 of 26 in Puerto Morelos
2,065 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $441 - $1,170 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com and Orbitz so you can book your Azul Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Hotel staff and other travellers.
486 questions
Ask a question

See all questions (486)

Questions? Get answers from Azul Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was on of the best we have stayed in”
 of 5 bubbles edwardlS5007MA, 2 Dec 2016 | Read review
“We were in room 925 and 926. Top floor and away from the main areas, but great views from the balcony.”
 of 5 bubbles 889wadec, 1 Dec 2016 | Read review
“Rooms with swim-up pools are great for people with kids!”
 of 5 bubbles gernethiar, 1 Dec 2016 | Read review
“All rooms are very clean. Just make sure that there are no babies crying all night in your adjacent suite...”
 of 5 bubbles 331eileens, 29 Nov 2016 | Read review
“Family suite is excellent for those needing extra space!”
 of 5 bubbles 177emilyk, 28 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay