We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Azul Beach Resort Riviera Maya

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
Panoramas (105)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

3,068 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,761: English reviews
Start your review of Azul Beach Resort Riviera Maya
 Click to rate
Reviewed yesterday NEWvia mobile

When it says all inclusive, it actually means it for once. Room service, international calls, mini bar, everything! Had a swim up pool and even got excellent waitress service by Bettyna who actually got myself and boyfriend very drunk because she always made sure we constantly had a drink (and shots too!). The best service I've had to date!

 Report
Helpful?
Thank Laura G
Reviewed yesterday NEWvia mobile

Well..... Where do I start with this fantastic family friendly resort. First of all let's start with the entertainment staff. Alberto from the entertainment team was the most welcoming person, after I met Alberto on the Monday 17th April he is the one that has made my stay at Azul beach the most memorable. As for the rest of the...

 Report
Helpful?
1Thank Luke E
Hartford, Connecticut
Reviewed 2 days ago NEWvia mobile

Had a wonderful time. Staff is amazing, very accommodating. Rooms are very nice, clean and large. Very good at all the restaurants.Weather was terrific. You must plan a visit to the Spa. The resort is small so has a comfortable vibe. We took a day trip to Puerto Morales which was much fun. Would highly recommend this resort.

 Report
Helpful?
2Thank Doug L
Reviewed 2 days ago NEWvia mobile

Where can I start? The resort along with the amazing staff are so welcoming. Our Butler, Marco, was very accommodating. He made sure everything that we asked for in our room was there. He really made us feel special. Letty, who works as a concierge was a wonderful lady. She set us up with a great taxi driver, gave us...

 Report
Helpful?
2Thank Amy R
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Amy R, Thank you for such a wonderful, well-formed review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our team. I am very happy to know that Marco make you feel special. I...

Reviewed 2 days ago NEWvia mobile

My vacation was made great by the service's of so many of the hotel staff. I will try to name those people by name. Marco, Letty, Antonio, Shirley, Oscar, Armando, Noel, Wilbert, Isa, and Javier. Marco was my personal butler, and he made sure that all of my needs were met! Letty who works at the front lobby was incredible!...

 Report
Helpful?
2Thank BrelonWeathersby
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear BrelonWeathersby, Thank you for your delightful review! It's so great to know that our team provided you with a superior level of service and catered to your every need. Thank you very much for the special mentions i am sure they did their best in order to made sure that all your needs were met. We hope to see...

Baltimore
Reviewed 3 days ago NEWvia mobile

We just left after another amazing week at Azul Beach. Even though this was an adults -only trip, we still decided to head to Azul beach simply because of the service we get while there. EVERYONE at the resort goes out of their way to accommodate you no matter if you need it or not. Joan and Oscar took care...

 Report
Helpful?
2Thank Amyeprice77
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Amyeprice77, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. Thank you very much for all the sepcial mentions to...

Reviewed 4 days ago NEWvia mobile

The attention was outstanding. The food as well. Mari Carmen, Mario, Alain, Mara, Joan, Carlos as personal concierge did a great job. Esmeralda as the spa manager great attention, and Anita a great massage therapist. All the staff in every restaurant where very attentive one time in the Asian cuisine one I even arrived 10:55 pm they closed at 10...

 Report
Helpful?
3Thank Sergio A
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Sergio A, Thank you for taking the time to post such a positive comment regarding our hotel. I am very happy to know the attention you receive was outstanding. Thank you very much for recognize the effort of the team i am sure that each of them did their best in order to provided you an excellent service. Thank...

Cork
Reviewed 4 days ago NEW

Our trip was amazing. So relaxing. Food was lovely and all the staff were so friendly. Bettyna at the adult only pool bar was amazing. She was the life of the pool are. So friendly and fun and kept the drinks flowing all day.

 Report
Helpful?
Thank Sarahj92h
Reviewed 4 days ago NEW

This was our first all-inclusive resort, and I was expecting to get good service, but not great service. I was pleasantly surprised from the moment we stepped on to the property--everyone we encountered was well-trained and more than happy to assist. It was Disney-worthy service! We especially enjoyed the servers, and had great conversations with many of them. Erick at...

 Report
Helpful?
Thank Kristi P
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Kristi P, Many thanks for your review of our hotel. I am glad to know we provided you with a great service and we exceed your expectations. I am happy to know that you enjoyed form the beginning to the end. Thank you very muhc for recognize the effort of the team. I am sute they did their best...

Virginia Beach, Virginia
Reviewed 5 days ago NEW

This was our second time to this resort as a family. The service was great as always. Our check in was efficient and our room was ready once we arrived by 3pm. We had the Family Room which was big enough for the four of us. The resort was small, but perfect size for our vacation. You didn't feel overcrowded...

 Report
Helpful?
Thank Beachgoer26
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Beachgoer26, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Resort Riviera Maya. It was a pleasure to receive you for the second time . I am glad to know you receive a great service. Thank you very much for your special...

3,292 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2725)
Viewed
Pool/Beach Area (596)
Viewed
Family/Play Areas (35)
Viewed
Room/Suite (323)
Viewed
View from Room (107)
Viewed
Hotel & Grounds (426)
Viewed
Bathroom (41)
Viewed
Dining (227)
Viewed
Business Centre/Function Rooms (32)
Viewed
0:48
Videos (4)
Viewed
Other (934)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (508)
Viewed
Activities Pool (10)
Viewed
Amenities (21)
Viewed
Beach (51)
Viewed
Family Swim-Up Suite (58)
Viewed
Junior Swim-Up Suite (59)
Viewed
Kids' Pool (11)
Viewed
Pool (18)
Viewed
Premium Pool (9)
Viewed
Dining (80)
Viewed
The Hotel (191)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (28)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
1.3 km away
Azul Beach Resort Sensatori Mexico
9.6 km away
Moon Palace Cancun
Moon Palace Cancun
#23 of 181 in Cancun
20,692 reviews
9.8 km away
Now Jade Riviera Cancun
Now Jade Riviera Cancun
#9 of 26 in Puerto Morelos
8,256 reviews
Show Prices
Show Prices
Show Prices
31.6 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,925 reviews
4.2 km away
Dreams Riviera Cancun Resort & Spa
4.5 km away
Royalton Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $430 - $1,549 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, BookIt.com, Orbitz, Hotwire, Hotels.com, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Mexico
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
559 questions
Ask a question

See all questions (559)

Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a family room for a family with 2 children”
kieronp596, 24 Apr 2017 | Read review
“We had swim up room - great”
Nuttyfam, 23 Apr 2017 | Read review
“Swim up room block 7.”
joshsmumYork, 22 Apr 2017 | Read review
“Only if you are an owner will you get a good room!”
SDTCalgary, 21 Apr 2017 | Read review
“All the rooms are amazing and are comfy to sleep in”
JamesH1556, 15 Apr 2017 | Read review
5 of 5