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Azul Beach Resort Riviera Maya

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Azul Beach Resort Riviera Maya
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2,843 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort Riviera Maya
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Showing 2,562: English reviews
Pennsylvania
Reviewed 27 June 2014

I have waited 3 months to write this review, thinking carefully about our experience and wishing it would soften. We went to Azul Beach with very high expectations after having visited the larger Azul Sensatori and Azul Fives and having really great stays at each of these. We thought we would love it at Azul Beach as we love smaller...

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Helpful?
3Thank Vakshuner
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Thank you for your thoughtful review of the Azul Beach Hotel , it was a pleasure tohost your holiday and we appreciate your feedback. It is disappointing that the Azul Beach Hotel and the unique vacation experience we offer is not for you . we do our utmost to cater for all ages , whether traveling in a group ,...

Orange, California
Reviewed 27 June 2014

My wife and I recently stayed in Cancun @ Azul Beach with our 2 boys ages 17 and 2 1/2. We chose this resort largely because of reviews on TripAdvisor. Top family friendly resort. Even after reading countless 5 star reviews, raving about the customer service, we were still blown away the star treatment we felt. One staff member was...

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Helpful?
Thank John B
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Thank you for sharing your experiences of your recent stay, it was a pleasure to host your family vacation. I'm glad to hear that there were many aspects of the hotel and found our staff very friendly, attending to you every need. It was a true pleasure to be your hosts of this holiday and we all hope that you...

Chattanooga, Tennessee
Reviewed 27 June 2014

My wife and I spent 4 nights with my son and his family at the Azul beach resort. It is a perfect place for a family vacation. We both stayed in suites that have pools directly outside our sliding door, There also a couple of other pools on the property with swim up bars and one that is only about...

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Helpful?
Thank Jimbof5800
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Thank you for your wonderful review and kind words, it was a pleasure to read the details of your experiences. We do our best to provide all our guests with a unique vacation experience where famililes and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront enviroment. I'm glad that our staff made such a positive...

denton, texas
Reviewed 26 June 2014

We just recently returned from a 5 night stay at Azul Beach. We started going to Azul Beach about 8 years ago and have returned many times since (probably 15 different times or more). We love the small size, the good food, the beautiful views, but honestly what keeps bringing us back is the service. There are so many people...

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2Thank dentondiva
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Many thanks for your review and I'm very happy to know that we, here at the Azul Beach Hotel, were able to provide you and your family with an excellent vacation experience. We are not like the other all inclusive hotels, we are two steps ahead and we aim to provide our guest with the quality and luxury you would...

Tucson, Arizona
Reviewed 25 June 2014

My Family and I had a fantastic stay at the Azul Beach Hotel. So many activities available to all ages. The staff was extremely friendly and many of them remembered me day after day. Even though it is all inclusive we did leave tips with the staff (Room attendant, waiters, etc...). I would recommend this resort to all families.

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1Thank kwichers
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Many thanks for your review. I´m very hapy to know that we, here at the Azul Beach Hotel were able to provide you and your family with a fantastic stay. We look forward to seeing you and your family again in the future. Best regards, Peter Hechler General Manager gm@azulbeachresort.com

Reviewed 25 June 2014

I was really looking forward to visit this all inclusive with my family... I had the highest expectations and it was just great to find out that everything was as expected… my kids really enjoyed everything, I loved the food and and I had great Mexican wines, the service was fantastic, always helping with my kids needs… 1000% family service!!

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Thank Rebotee
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Thank you for sharing your experiences, it was pleasure to read your review.It´s great to know that you enjoyed your stay from start to finish. It was an honor to host you and your family and I hope that the Azul Beach Hotel will be your number one choice for future family vacations. Best regards, Peter Hechler General Manager gm@azulbeachresort.com

New York City, New York
Reviewed 24 June 2014

We loved every bit of it. The food was great, the service was great, and they really worked to make our stay enjoyable. Our only issue was that the room service menu was limited. We had to eat in a few nights due to an early bedtime for our baby and would have liked the option of ordering in from...

Review collected in partnership with this hotel
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Thank Tina_and_Nate11238
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Thank you for sharing your experiences, I have read through your comments and have noted all feedback. I'm very happy to hear that you enjoyed your overall experience and that we were able to provide you with a great family vacation. It was a pleasure to host you holiday and we look forward to your next visit. Best Regards, Peter...

Phoenix, Arizona
Reviewed 23 June 2014

Great, open air resort with ocean views and cabanas on the beach, several restaurants and a huge pool winding between several buildings on the property. I was here for a friend's wedding and really didn't know what to expect. The staff was excellent from the get-go, having us choose a scent for the sheets in our room and the kind...

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20Thank RJosephP
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Thank you , it is always very rewarding to read the comments from our valued guests. We appreciate that you have taken the time to share your comments with future travelers and guests. A big thanks to Marcie Muensterman from Beach Bum Vacation for reccommending us to you. I hope that you will chose to return again in the Azul...

Boston, Massachusetts
Reviewed 23 June 2014

My first all inclusive! I love luxury and boutique hotels but this was my first all inclusive. The prices are very reasonable for an american tourist, but for mexico it is quite pricey. The landscape, furniture and decor is unbeatable throughout. We attended a wedding on the beach and every detail was managed well. The food was mostly fantastic! The...

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1Thank Dennis O
West Chicago, Illinois
Reviewed 22 June 2014

I've stayed at several all-inclusive resorts and this one was likely my favorite. The whole resort had an intimate feel and you never had to fight for a lounge chair or wait for a table at the restaurants. I loved the swing beds in the lobby, pool bar, and on the beach! Those alone made me giddy about this place,...

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Thank JessicaJoy

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $421 - $1,269 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Mexico
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
512 questions
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Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go in the Premium section to access a decent sunbed.”
 of 5 bubbles JackieWSandhurst, 23 Jan 2017 | Read review
“Swim up room are really nice”
 of 5 bubbles _digdirect, 19 Jan 2017 | Read review
“since resort has only 148 rooms, they are all very close to everything”
 of 5 bubbles francodrudi2017, 19 Jan 2017 | Read review
“deluxe villa 4 was quiet with nice ocean view”
 of 5 bubbles 226vickih, 19 Jan 2017 | Read review
“Many of the "Deluxe" rooms (the lower-end rooms) actually have better ocean views than the more expensive rooms.”
 of 5 bubbles 738troyw, 16 Jan 2017 | Read review
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