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Excellence Riviera Cancun

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10,946 Reviews from our TripAdvisor Community

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Showing 10,563: English reviews
Atlanta, Georgia
Reviewed yesterday NEWvia mobile

Excellence lives up to its name. Our 3rd holiday with Excellence, 1st in Cancun. So far, Cancun is the best. Fabulous staff, food and drinks. Special kudos to Oscar, who kept our drinks flowing, Carlos from Spice who is a hibachi master, Diogenes "Dio" (congrats again on his new position) and Leslie for making sure our stay was excellent! We...

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Thank TigerTime23
Atlanta, Georgia, United States
Reviewed yesterday NEW

We just came back from an AMAZING trip to excellence riviera cancun. There were 6 of us (3 men/3 women) all in our late 20s/early 30s. We stayed in January 2017. We chose excellence because my husband and I had stayed at EPC and loved our time there. We really did debate between playa mujeres and RC but ended up...

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Thank Jennifer F
Saint Paul, Minnesota
Reviewed yesterday NEW

We stayed in a swim-up suite and I would highly recommend it. You go out your sliding glass doors, there's a small patio, hammock, and double sun bed and then you can step right into the lazy river. We stayed directly across from the spa and it was quiet. There was wait staff that would come around if you wanted...

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Thank TracyS33169
Hampshire, Illinois
Reviewed yesterday NEW

My husband I went here for our honeymoon and we were beyond impressed with this resort. The staff were all great! They work so hard every day and long hours to make the guests happy. This is an adult only resort with top shelf alcohol. We liked that it had different pools to chose from. The quiet lazy river if...

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Thank kfs2469
Cambridge, Ontario
Reviewed yesterday NEW

We spent a week here in May celebrating our 25th anniversary. The resort is really beautiful. The grounds are lush and well landscaped with lots of nooks and crannies so that it never really felt crowded. The most lively area was around the pool by the ocean with the swim up bar. But if you wanted a quiet place it...

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Thank tina11
A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

After reading all of the wonderful reviews about this resort we were so pumped to get there and were not disappointed! We had the two story Excellence club room 8358 which was beautiful but due to the time of year that we went it was windy up there most of the time but we did enjoy having drinks up in...

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Thank A TripAdvisor Member
Scottish Highlands, United Kingdom
Reviewed 2 days ago NEWvia mobile

We have visited this hotel every year ever since it opened, usually twice a year, and we have not long returned from a two week visit. We think the hotel just gets better and better with constant improvements and upgrades. We stayed in the club section, we like the club for many reasons not least the lounge where we spent...

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1Thank Goasoul
Toronto, Canada
Reviewed 2 days ago NEW

This is probably the best resort that I have ever stayed at. We were there over the New Year and so it was busy but you would never have known it as you did not have to fight any crowds. WE have been to Cancun/Mayan area 9x and we had thought we had seen the best that was availabe but...

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1Thank jabrowning
Amarillo, Texas
Reviewed 2 days ago NEW

We have stayed in both Cancun area Excellence resorts. Although Excellence Playa Mujeres gets best reviews, Riviera Cancun is just as nice. Huge bathrooms with shower and jetted tub big enough for two. Why don't all 5-star resorts have separate water closets like you find here? All restaurants are very good. You don't have to stick with the four courses....

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1Thank Bartow B
Pointe Claire, Canada
Reviewed 2 days ago NEW

This was my first visit to the Mayan Riviera. We selected Excellence Riviera Cancun ("ERC") based on a recommendation from a friend. The hotel was among the best I have ever stayed at. Service everywhere was superb. Food was outstanding. The availability of so many restaurants and the ability to simply walk in without a reservation and (for the most...

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1Thank jawyant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $442 - $918 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, BookIt.com and Cheap Tickets so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#2 Spa Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay to upgrade the "basic" rooms are perfect”
 of 5 bubbles jenniferf64, 18 Jan 2017 | Read review
“Spring for swim-up room on the lazy river!!”
 of 5 bubbles TracyS33169, 18 Jan 2017 | Read review
“We were in Spa 4 this is quite away away Spa 1 or 2 would be closer to everything.”
 of 5 bubbles jabrowning, 17 Jan 2017 | Read review
“Junior suites are plenty big for two people”
 of 5 bubbles bartowb, 17 Jan 2017 | Read review
“Best coffee is in the Aroma coffee shop in the main lobby.”
 of 5 bubbles jawyant, 17 Jan 2017 | Read review
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