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Excellence Riviera Cancun

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Traveller (17524)
Room & Suite (3653)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lazy river”(1,172 reviews)
“chez isabelle”(791 reviews)
“lobster”(2,405 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
Additional information
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Reviews (14,384)
Filter reviews
13,867 results
Traveller rating
10,943
2,025
592
190
117
Traveller type
Time of year
LanguageEnglish
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10,943
2,025
592
190
117
Show reviews that mention
All reviewslazy riverchez isabellelobstermartini barthe grillflavor marketsol barspa viewbarcelona restaurantclub poolroom serviceour honeymoonfrench restaurantlas olasclub levelmichael jackson showswim up room
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1 - 5 of 13,867 reviews
Reviewed yesterday via mobile

First visit but definitely won’t be our last! We had an amazing time traveling with another couple celebrating our anniversary and theirs. We opted for the Excellence Club which gave us a better ocean view and access to the Club lounge which was a great...More

1  Thank Bryn D
Reviewed yesterday via mobile

Fantastic week at The Excellence. Accommodation and facilities superb. Staff very pleasant and helpful. Dining was 5 star. Bars exceptional, especially the Martini Bar ( Leonel, was top man). Staff organised my scuba diving which was unreal. This is a 5 star holiday which is...More

Thank ianharper5
Reviewed yesterday

From the time we walked in until we sadly had to leave was the best of the best! If I were to find any sort of critique... I'd just say that the bartenders could have been a bit more welcoming & fun. We had the...More

1  Thank jerdebmay
Reviewed yesterday via mobile

We stayed at the Excellence Resort in august. Unfortunately the beach was not in good condition, but it didn’t matter because the pools and the staff were amazing! We stayed at the excellence club and Alex was wonderful! We are already planning our trip back!

Thank Amanda B
Reviewed yesterday

Excellence lived up to their name on this trip! My wife and I went with two other couples and stayed for four nights but we should have stayed longer. Everything from the grounds to the pool, food, service, drinks, beach and rooms were all amazing....More

2  Thank Ayers787
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$287 - US$596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto Morelos
#1 On the Beach Hotel in Puerto Morelos
#1 Top resorts Hotel in Puerto Morelos
#1 Spa Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$287 - US$596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto Morelos
#1 On the Beach Hotel in Puerto Morelos
#1 Top resorts Hotel in Puerto Morelos
#1 Spa Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (17524)
Room & Suite (3653)
Pool & Beach (3341)
Dining (1547)
Business Centre & Event Rooms (68)
Family and Play Areas (49)
Amenities (46)
Questions & Answers
Ask a question
Harshna K
August 14, 2018|
AnswerShow all 4 answers
Response from sarvangd | Reviewed this property |
Please ask the front desk since we did not have a swim up room. You will love the resort!
1
Vote
Bluebutterfly49
August 14, 2018|
AnswerShow all 3 answers
Response from shnmg | Reviewed this property |
They have ladders positioned so two rooms share them
1
Vote
Room Tips
"Spa View if you like the quiet"
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"We stayed in the Excellence Club and it was well worth it."
Read review
"we loved our room it was the middle priced one and we had our own jacuzzi tub"
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"Relaxing, Paradise, private pool, beach front, entertaining, amazing rooms, honeymoon, anniversary"
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