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Excellence Riviera Cancun

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$745*
US$414*
Great Deal
US$466*
US$475*
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Excellence Riviera Cancun
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11,693 Reviews from our TripAdvisor Community

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Showing 11,283: English reviews
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Calgary, Canada
Reviewed today NEW

Our recent stay in March 2017 was more than what we could expect. The resort was very accommodating from the start. Holding our luggage until our room was ready and we were greeted with a glass of champagne and cold towel at the entrance. Our early arrival time didn’t coincide with check in times. However, we were still able to...

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Thank 52eugenel
Leeds, United Kingdom
Reviewed yesterday NEW

Well here we are again,our second time to this fantastic hotel.Having stopped in many hotels around the world I have never felt the need to review any of them except this one On our return to the hotel we were greeted by many of the staff like old friends,not sure how they remember but they do.Again the restaurants were fantastic,the...

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4Thank t0ny118118
Northampton
Reviewed yesterday NEW

We have stayed at many 5* hotels throughout the Caribbean & Europe but keep coming back to ERC. Just returned from 2 wks at ERC our 5th visit. How do you improve on excellence, well they have. We stayed in club again, worth the extra. Amazing service, great food, friendly staff who cannot do enough for you throughout your stay....

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4Thank Bernie I
New York City, New York
Reviewed yesterday NEW

The arrival and check-in experience is awesome, with a welcome drink. All inclusive experience is great with no limitations or skimping on drinks/food. Room was well-decorated due to our anniversary and room service was prompt!! Beach location is quiet and nice with great views!!

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2Thank mundestro
Houston, Texas
Reviewed yesterday NEWvia mobile

We arrived for our third visit 5/9 through 5/13 to celebrate my husband's 50th birthday. Upon arrival at Club Check-in Andy upgraded us to the Honeymoon Suite with an awesome view! 😍Thanks again Andy. 👍🏻 Excellence staff is what makes this resort so wonderful. All staff throughout the resort are so kind and attentive. They are truely trying to make...

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3Thank JustaReview2017
columbus
Reviewed 2 days ago NEW

The staff are very nice to a fault. Evening the guy mowing the lawn waved and said Hola. The general consensus on food was the french restaurant #1, the Asian fusion #2 the others fall into the grill or bar food category. although there is a nice tapas place also. Room was spacious. The mini bar crazy large they refresh...

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1Thank polartrill
Reviewed 2 days ago NEW

I had the greatest experience at Excellence Riviera. The staff was wonderful to us, and they made our trip extra memorable. Miguel was such a fun person and always made us laugh!! Fidel was so attentive and one of the nicest people I've ever met! We will definitely be returning, and will for sure recommend Excellence.

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1Thank Emily J
Playa del Carmen, Mexico
Reviewed 2 days ago NEW

Some of the all inclusive resorts offer cheap beverage and food, this is not the case, actually it is excellent. The food is awesome! and has a lobster house included in the all inclusive plan The rooms are beautiful and confortable and has a mini bar in it that is refill everyday, not very big but as everything around si...

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2Thank iluckiep
Wilmington, North Carolina
Reviewed 2 days ago NEW

We had a great trip. People that work at this resort are so helpful and friendly. We liked not having to make a reservation and the variety of food options was nice. We didn't really care for the seaweed on the beach, but knew it would be there.

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1Thank GuyfromILMNC
Ohio
Reviewed 2 days ago NEW

We visited Excellence Riviera Cancun December 10-16. This was our third visit to an Excellence resort, but our first with ERC. We’ve stayed at EPM twice. On this particular visit, we traveled with my husband’s parents and felt this type of resort would best suit the needs of both couples. PROS: THE GROUNDS: The grounds of the resort are amazing....

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4Thank suzannable

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $439 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,969 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depending on how you'd like to enjoy your stay, the swim areas and rooms get quieter towards the spa end of the resort.”
52eugenel, 26 May 2017 | Read review
“All rooms are excellent, hot tub in all rooms. Club rooms have ocean view with a second hot tub on balcony.”
BernieI_12, 25 May 2017 | Read review
“Not a bad view from any room most are garden/pool”
  • The grounds are very pretty
polartrill, 24 May 2017 | Read review
“Get a club room, but not the two-story with the terrace. The pool is cold and there is no shade on the terrace.”
missH2525, 23 May 2017 | Read review
“Just go with the flow and enjoy”
GOONERCHESHUNT, 23 May 2017 | Read review
5 of 5
Bookit.com
US$414* /night
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Excellence ResortsUS$466
TravelocityUS$475
AMOMAUS$745
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*Disclaimer
Prices are for 1 room, 2 adults
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