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We stayed at this resort for 5 nights in August, shortly after Hurricane Harvey passed the area. I've stayed at the Excellence in Playa Mujeres and this was almost as good. The sister resort is 5 star+ but this is still 5 star for sure....More
I can not say enough about how wonderful this resort was,The entire staff are warm and gracious .All the service thoughout the Hotel was first class.Special thank you to the concierges at the Excellence club.Mayra & Andy were so helpful in extending our stay due...More
My husband and I just stayed at the Excellence Riviera Cancun 08/27/17-09/01/17. We were a little nervous with everything floating around the internet about the alcohol and the travel warning, but let me tell you..it was amazing! As soon as we arrived all of our...More
I do not even know where to begin with telling you how amazing this resort is! The customer service is the best I have ever seen. These workers take absolute pride in their jobs and you can tell they love what they do. We did...More
We first discovered Excellence Riviera Cancun in 2014. This year (2017) was our third trip to this wonderful resort. The 'service', the food and facility is amazing. I was never a fan of an all-inclusive resort, but Excellence Riviera Cancun has changed our minds. Each...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$340 - US$720 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
Non-Smoking Rooms ,
Number of rooms
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They have the ability to exchange Dollars to Pesos at the front main desk. We always upgrade to their Excellence Club membership and with the membership they have an Excellence Club lounge and private check-in. One year I... More
They have the ability to exchange Dollars to Pesos at the front main desk. We always upgrade to their Excellence Club membership and with the membership they have an Excellence Club lounge and private check-in. One year I had large bills to break down and all I did was simply go to the Excellence club lounge and one of the staff was able to provide me with change. Trust me, there are many people at the resort who will be able to help you. Enjoy!
We were there in September and like the other response it is a hit an miss. I found early in the morning and late evenings best time to use the internet, however; when I am on vacation I tend to stay away from my laptop and... More
We were there in September and like the other response it is a hit an miss. I found early in the morning and late evenings best time to use the internet, however; when I am on vacation I tend to stay away from my laptop and iPhone. 'Smile'
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"Building 2 was quiet but with great views. Between the room seclusion and the AC humming, it was perfect to..."