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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     3 people have started booking this hotel
    Lock in the lowest price from our partners
    US$418US$440
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    Traveller (15361)
    Room & Suite (3119)
    Storyboard
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    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,897 reviews)
    “lazy river” (1,068 reviews)
    “chez isabelle” (745 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: Winter Escape! 47%
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,494)
    There are newer reviews for Excellence Riviera Cancun
    See the most recent reviews
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    4,981 - 4,985 of 12,054 reviews

    Reviewed 3 December 2014

    We have stayed at all inclusive resorts before. My husband and I loved this place so much, we went back for a second time and took our friends with us. The grounds are beautiful -- very clean. The staff is amazing -- everyone smiles. Room...More

    1  Thank susan c
    Reviewed 2 December 2014

    We got to the excellence Riviera resort and checked in . We had requested sections 400 500 or 600 and a third floor room .....we were put in section 900 on the second floor so we didn’t get anything that was requested. It was a...More

    8  Thank wppage
    Response from Excellence_Group, Community Manager at Excellence Riviera CancunResponded 12 December 2014

    Thank you for having chosen Excellence Riviera Cancun as your holiday destination and for taking the time to share this review with us. We are disappointed to hear that your experience with us did not live up to your expectations and we would like to...More

    Reviewed 2 December 2014

    The staff at this resort provided prompt personal attention from the moment of arrival. We had a large group and their remembered our individual names, helped us practice our Spanish and even had a steak delivered to another of the specialty restaurants to appease a...More

    4  Thank Terri L
    Reviewed 2 December 2014

    We had a very relaxing time! Overall, we loved it, enjoyed the resort, and would recommend folks go there. Our room was awesome - it was huge and we loved all the nooks and everything included in the room. We used the whirlpool frequently and...More

    6  Thank MelTrot
    Reviewed 2 December 2014

    Well, I guess we have to leave in the morning but this was a great choice for a fun all-inclusive. Only 2:34 hours from Charlotte, and our stress was gone. It's a very simple arrival and departure from the Cancun airport and the resort is...More

    3  Thank Aud2699
    Secrets Silversands Riviera Cancun
    10,800 reviews
    #3 of 26 hotels in Puerto Morelos
     
    Grand Residences Riviera Cancun
    898 reviews
    #1 of 26 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    6,289 reviews
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    Hotel Marina El Cid Spa & Beach Resort
    6,677 reviews
    #14 of 26 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$326 - US$680 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico
    Add Photo Photos
    Traveller (15361)
    Room & Suite (3119)
    Pool & Beach (2966)
    Dining (1355)
    Hotel & Grounds (7938)
    Bathroom (179)
    Business Centre & Event Rooms (63)
    Family and Play Areas (40)
    Nearby
    Sponsored by:
    Dreams Riviera Cancun Resort & Spa
    6,289 reviews
    .33 km away
     
    Hotel Marina El Cid Spa & Beach Resort
    6,677 reviews
    5.14 km away
     
    Grand Residences Riviera Cancun
    898 reviews
    6.37 km away
     
    Secrets Silversands Riviera Cancun
    10,800 reviews
    2.38 km away
     
    Nearby Restaurants
    Salciccium Food Truck Village
    140 reviews
    2.81 km away
    My Paradise
    163 reviews
    2.48 km away
    I Wanna Pizza
    240 reviews
    2.79 km away
    Don Ernesto's
    56 reviews
    2.69 km away
    Nearby Attractions
    Croco Cun Zoo
    1,554 reviews
    2.31 km away
    Akabal Spa
    11 reviews
    2.71 km away
    National Reef Park of Puerto Morelos
    1,111 reviews
    3.16 km away
    Ojo de Agua Beach
    179 reviews
    3.14 km away
    Ask a question
    Questions & Answers
    mary f
    17 October 2017|
    AnswerShow all 2 answers
    Response from Trudy A | Reviewed this property |
    Three visits to ERC. Never a problem food or otherwise. Enjoy!
    0
    Votes
    kevin j
    17 October 2017|
    AnswerShow all 3 answers
    Response from AndyTCoyne | Reviewed this property |
    You can’t stay there without actually booking a room. It’s a luxury adults only all inclusive resort.
    0
    Votes
    Amanda W
    15 October 2017|
    AnswerShow all 3 answers
    Response from KindaClumsy | Reviewed this property |
    It smelled like Nag Champa to me...
    0
    Votes
    Room Tips
    "All rooms have a great view."
    Read review
    "We liked building 6. Close to beach and restaurants but around a quiet pool."
    Read review
    "Junior Spa room was very nice, and perfect for a honeymoon!"
    Read review
    "Rooms away from beach views are quiet. Rooms closer to beach are more noisy."
    Read review
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