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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
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    2017-12-24 2017-12-25
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     74 people are viewing this hotel
    US$760
    US$650
    SAVE US$110
    US$760
    US$747
    Traveller (15730)
    Room & Suite (3170)
    Storyboard
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,954 reviews)
    “lazy river” (1,095 reviews)
    “chez isabelle” (761 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (12,818)
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    5,541 - 5,545 of 12,372 reviews

    Reviewed 28 September 2014

    From the moment we arrived to the last minutes of our stay, we could not have been more pleased. Our first all-inclusive, we were very surprised to see the level of detail everywhere on the resort. Food- remarkable. Entertainment- much better than expected. Drinks- all...More

    7  Thank Bupky
    Reviewed 27 September 2014

    Beautiful resort within reasonable driving distance to Cancun and PDC. Pools were beautiful and refreshing. Not the best beach in the area but decent enough and useable. Service not as good as Secrets Maroma Beach but better then Royal resorts in Playa Del Carmen or...More

    11  Thank ShemailKokz
    Reviewed 27 September 2014

    We visited this hotel back in May 2014, after spending 4 wonderful nights in New York. Originally, I was looking to celebrate my 5oth birthday in the Bahamas but found it far too expensive. The Excellence Resort was recommended by a travel advisor and I...More

    12  Thank Karen M
    Reviewed 27 September 2014

    We stayed at the resort for a week in September. The overall property and people were great however, BE VERY CAREFUL!!! This was the only place I used my credit card while we were in Mexico. Not at the gift shop, not at the airport,...More

    33  Thank FatCat1818
    Response from Excellence_Group, Community Manager at Excellence Riviera CancunResponded 30 September 2014

    Thank you very much for taking your time to share with all of us this review. At Excellence Resorts we take our guests comments very seriously since it help us to improve on a daily basis, however we find this review as a very grave...More

    Reviewed 27 September 2014

    We returned to ERM after a five year gap, and I have to say it didn't have the wow factor this time around. Having stayed at all three resorts, I think we are now "Excellenced Out" one of the main disappointments was the evening entertainment...More

    10  Thank janoandpastie
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$354 - US$753 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #5 Business Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Expedia, Orbitz, Hotwire, Cheap Tickets, Travelocity, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico
    Add Photo Photos
    Traveller (15730)
    Room & Suite (3170)
    Pool & Beach (3055)
    Dining (1397)
    Hotel & Grounds (8122)
    Bathroom (181)
    Business Centre & Event Rooms (63)
    Family and Play Areas (41)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 28 hotels in Puerto Morelos
    Dreams Riviera Cancun Resort & Spa
    6,439 reviews
    .33 km away
     
    Now Sapphire Riviera Cancun
    7,585 reviews
    .45 km away
     
    Secrets Silversands Riviera Cancun
    11,043 reviews
    2.38 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    nickdeihl
    13 December 2017|
    Answer
    Response from schatzUk | Reviewed this property |
    All the room top terraces are at the same height here, non of them are overlooked from above.
    0
    Votes
    schplinky
    12 December 2017|
    AnswerShow all 2 answers
    Response from srlbjl | Reviewed this property |
    Yep. Walk north or south on the beach and you will find massage huts within a 5 minute walk either way. I can't testify about the quality of the massage you would get, but I can assure you it will be WAY CHEAPER than... More
    0
    Votes
    schplinky
    11 December 2017|
    AnswerShow all 2 answers
    Response from niceguyeddie29 | Reviewed this property |
    There are 3 options that come to mind. 1 Barcelona buffet 2 lobster house served breakfast 3 room service breakfast
    0
    Votes
    Room Tips
    "any of them"
    Read review
    "The rooms on the third floor had better views."
    Read review
    "Ask for a room with a spa view."
    Read review
    "Pool views are best"
    Read review
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