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Grand Residences Riviera Cancun

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Traveller (1393)
360
Panoramas (10)
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About
Location
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Travellers' Choice 2019 Winner
Certificate of Excellence
Affiliated with The Leading Hotels of the World®, the largest hospitality collection of its kind, Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 201 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya, as in all Leading Hotels of the World®, offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL STYLE
Value
Great View
HOTEL CLASS
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Special Offer:Package Deal
Hotel deals
1,215Reviews
2,188Photos
521Q+A
100Room tips
Traveller rating
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+7
Grand Residences offers exceptional five star service, the restaurants and the food selections are great. I would say the only con is they are rather limited and by about the third day you're kind of bored with the restaurants. The amazing room service makes things super easy if
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+2
Its our second time coming to this resort. This time we brought our in laws and friends with kids. Despite not the best weather (you can’t argue with Mother Nature right?) we had a blast. My son enjoy kids club a lot, he went over there every day. Shout out to Angie, Mary and
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What a true 5 star experience this trip was. We have had an annual Mexico trip for the last ten years and this has been that magical experience that was different than any other hotel stay. We stayed eight nights Jan 6 to 15, and I did not want to come back home. When we
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We got the glimpse of good things to come during our great vacation at Grand Residences Royal Resort, Puerto Morelos when we were met by Victor - the "Happy" driver at the Cancun International Airport. His cheerful and helpful attitude dispelled any apprehensions, we had of
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Response from jcgalindof, Online Community Care Coordinator at Grand Residences Riviera Cancun
Responded 2 days ago
Dear Sachk2003, Thank you for taking the time to post about our resort. We're glad to learn you and your family enjoyed your recent visit and that Victor, Griselda, Julian and Diego left such a nice impression in you. We'll make sure to personally praise all of them for their effort. We look forward to welcoming you back during your next visit to the Mexican Caribbean. Warm Regards.
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My wife and I were sold an all inclusive stay at this place as part of a honeymoon on the Mayan Riviera and it was terrible. Our flight arrived at midnight and it was close to 2:00AM when we arrived. Our king room that we had reserved had been subbed for a room with two double
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Response from jcgalindof, Online Community Care Coordinator at Grand Residences Riviera Cancun
Responded 6 days ago
Dear Guest, Please accept a sincere apology for this whole situation. When last minute deals come into our resorts we receive a notification from the third party provider. This notificacion was not received and we are sorry for everything this mistake caused. We're currently finding out the exact details of your reservation in order to determine what caused this series of events and ensure it won't happen again in the future. Receive a sincere apology. One of our representatives will contact you if further information is required. Warm Regards.
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
The view from our balcony on the Beachfront Master Suite
The kitchen in the Master Suite
The Private Pool Master Suite Oceanview (although you really can not see the ocean from this room)
Master Bedroom in the Master Suite
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123456147
Is this property mainly time shares?
The property does seem to have been intended for this purpose. However, there is little or no pressure regarding this aspect. My impression is that they seem to be using it as a hotel to keep the revenue flowing. You can decide to attend a presentation or not. If you do attend a presentation, it is very low key with zero pressure. I've stayed there twice over the last 3 years and have no intention of buying into a timeshare. You will not really notice it.
1 vote
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I read a review that said you cannot swim at the beach. Is that true?
I have visited twice and both times have swum at the beach. It's nature, and if conditions are good, its a lovely little beach. If weather is bad or there's sargassum, then the beach might not be swimmable. Just like anywhere else in the Cancun/Riviera Maya area.
1 vote
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We stayed for 4 nights last June, and for the first two days, beach was very calm and swimmable, really nice. Then a strong storm came along, and we were unable to swim. We also got lucky those 2 days that there was no sargassum. If the weather's good and the seaweed not bad, it's a very nice beach.
2 votes
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123456105
"Beach front, good service, clean and comfortable rooms"
"Choose the ocean front master suites every time"
"Master suite on ground floor w/ private pool is splurge worthy!"
"Book a master suite ocean front and take the All inclusive option"
"If you love sunrises, book Beachfront"
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12345620
PRICE RANGE
US$205 - US$515 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
201
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