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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$384*
US$197*
Great Deal
US$242*
US$349*
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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6,250 Reviews from our TripAdvisor Community

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Brooklyn
Reviewed yesterday NEW

Let me say this resort wasn't recommended to me at all I just happen to do a search online for a few days and kept running Into this resort... we've been to Cancun a couple times never Looked else where... But let me honestly say WOW amazing vacation we had.... this place is great from staff to Food (food was...

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Helpful?
Thank Dio N
Smithville
Reviewed yesterday NEW

Everything about this all inclusive resort is first class. Everything is built to last, and the rooms are wonderful. On the down side, they aren't sound proof. There should be an adults only area. And we upgraded to an ocean view room, without knowing that the outdoor entertainment was right outside our room. That ended at 10, so if you...

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Thank UptonChicky
Malabar
Reviewed yesterday NEW

The staff deserves a 5 star rating. One exception - the maid supervisor - was seen dressing down several room maids in different locations on different days. Completely out of place to dress down employees in public. Our maid was terrific Some areas are beginning to show it's age but the staff helps to offset the small problems that comes...

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Helpful?
Thank Frederick C E
Goose Creek
Reviewed 2 days ago NEW

We spent a week with my brother and his wife. Was worried it wouldn't meet expectations since this was our first all inclusive resort. We were very pleased with the outcome. Small resort , which we liked. Didn't feel crowded. Food was excellent in all resturants. The ocean area was full off seaweed and rocky so bring water shoes.Taxis are...

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Helpful?
1Thank Dartagnan C
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your great comments and your past stay in our resort. Your review encourages us to never forget our guests needs and suggestions. Thank you again for your review and for selecting Hotel Marina El Cid Spa & Beach Resort. We look forward to serving you all again in a near occasion, hasta pronto amigos and...

Milwaukee
Reviewed 2 days ago NEW

The resort itself was ok. The best is that it is only 20 minutes from the airport. Worst thing is the hard sell to buy into their resort. I'm on vacation so let me relax. I would give higher rating if not for hard sell.

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Helpful?
1Thank Loretta g
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Your positive comments are really appreciated. We are always very attentive to our guests reviews and feedback that help us to improve always. We sincerely hope to have you again with us in a near occasion. Warm regards from El Cid team, hasta pronto amigos!!

Reviewed 3 days ago NEW

Our room was ground levelbeautiful view of ocean & pool .Room service pool & deck service was excellent . Our rooms were cleaned to perfection every day by our friendly maid Carolina .All staff on resort were very helpful & friendly . Great restaurants & entertainment .

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Helpful?
1Thank Pauline C
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for selecting our resort. We are glad to know that you were happy in our resort and thank you also for recognizing the hard work from our hotel staff mainly from Carolina, she...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 days ago NEW

This was our first all-inclusive, and it's a lot more than we expected. It's not just food and drinks. Definitely worth the upgrade to Platinum. Rooms were nice and clean, and the staff was awesome and friendly. Just make sure you exchange currency at the airport, best exchange rates.

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1Thank A TripAdvisor Member
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: What a great pleasure to read that you spent a relaxed getaway with us and enjoyed the friendly service from our hotel staff that works hard to please to our guests. Thank you also for recommending El Cid on this site. We hope to serve you both again in another opportunity and thank you again for your great...

Napa
Reviewed 3 days ago NEW

Two things that would improve our stay. Specific to this resort is the cost of taking a tax to Porto Morales. A one way trip cost $8 to go 1 mile, $16 for a round trip. The resort should provide a shuttle at no cost similar to that of Mazatlan resorts. Second that includes all the El Cid resorts. Platinum...

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Helpful?
1Thank geraldww2016
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Members: Thank you for taking the time to share your nice review on tripadvisor and for your confidence. We are happy to know that you spent a nice holiday with us again and are already part of ECVC family. Thank you also for your feedback that help us to improve always on the aspects that are in our hands....

Calgary, Canada
Reviewed 3 days ago NEW

If it weren't for an RCI rep we would have been left in a room that stank so bad we couldn't sleep. RCI rep got us moved to an upgraded room with a great view and air you could breath. Food was OK but they cannot accomodate food allergies. I am allergic to dairy and had eggs for breakfast every...

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Helpful?
1Thank RWC-PMC
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: We certainly appreciate your review and your past stay in our resort. Thank you also for your positives and for sharing your feedback that is very important for us and we use it to improve our services and facilities. Thank you again for your review and for selecting Hotel Marina El Cid Spa & Beach Resort. We look...

Reviewed 4 days ago NEW

This has been one of our best Mexico vacations. Our room location was excellent adjacent to almost all the activities on our bucket list to do here at this resort. The quality of food at the El Cid resorts is the best we have found in Mexico. The staff are friendly making our stay relaxing just what we were looking...

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Helpful?
2Thank lorenm734
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: It is great to read that you had a nice vacation with us and enjoyed everything that Hotel Marina El Cid Spa & Beach Resort has to offer. All our staff do their best to exceed our guest's expectations and I will be so glad to share your comments with all our team. Thank you again for your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $261 - $792 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better water pressure for higher floors is all I can say.... ”
dion794, 22 May 2017 | Read review
“Rooms were average. ”
DartagnanC44, 21 May 2017 | Read review
“South side was lovely”
, 20 May 2017 | Read review
“nice rooms, comfortable and clean, in good shape. ”
geraldww2016, 20 May 2017 | Read review
“Don't put people in rooms after a smelly renovation, wait until air quality is increased. Better labels on food (gluten free, dairy free, nut free) and access to soymilk. Or at least advertise that you cannot accomodate food allergies at this resort.”
RWC-PMC, 20 May 2017 | Read review
5 of 5
Cancelon
US$197* /night
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Expedia.comUS$242
Bookit.comUS$349
AMOMAUS$384
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*Disclaimer
Prices are for 1 room, 2 adults
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