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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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6,292 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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Showing 5,658: English reviews
Drayton, ON
Reviewed 19 January 2016

great food great drinks nice rooms older buildings smelled a bit musty . They are hoping to expand soon so they are trying pretty hard to sign you up for their travel club, the VIP club is a way to get you to attend their breakfast meeting All restaurants were great service All round fun atmosphere to relax. I would...

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Helpful?
1Thank George V
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your perfect comments with us. We aim to ensure our guests stay is as comfortable as possible and we are so glad to know that you had a relaxed holiday in our resort. Thank you also for sharing your experience on this site and for your compliments for Alberto, he is...

Eagle, Idaho
Reviewed 19 January 2016

We have visited several places in Mexico and found the atmosphere at the El Cid to be wonderful. The staff and restaurants are great!! Along with being family friendly out butler Xavier exceeded all expectations. It was a great chance just to truly relax and enjoy our time at the El Cid.

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Helpful?
1Thank Paul W
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your kind review and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We aim to ensure the best experience to all our guests. Thank you also for sharing your comments on tripadvisor and for your compliments for Xavier, he is awesome and I will share your comments with him. Please visit...

Saskatoon, Canada
Reviewed 18 January 2016

We couldn't have selected a better resort for our first family vacation with our three children. My wife and I have been to a few places between Mexico and Cuba, and this, by far, out distances them all! The food was spectacular at the buffet, always a large variety, and the a la cartes were well represented. The staff was...

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Helpful?
6Thank Mike M
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your great review and for your stay with us. We are so glad to know that all your family spent a nice holiday with us and would like to come back to El Cid in another...

Sheridan, Wyoming
Reviewed 17 January 2016 via mobile

I visited with a friend and we had a wonderful time! I was so impressed with the service. All staff that I met were extremely friendly. Our first new amiga was Luz Ma who gave us a warm welcome (complete with margaritas), helped us get discounts on activites and was just a sweetie! We had a spectacular ocean view, clean...

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Helpful?
8Thank wicart
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very kind of you to share your great review on this site. We aim to ensure our guests stay is as comfortable as possible and it is so nice to know that you and your friend spent a relaxed holiday with us. Thank you also for your compliments for Luz Ma and Carlos, I will make sure...

Toronto, Canada
Reviewed 16 January 2016

The service on the restaurants are very good, and Govanny is the mexican restaurant did a really good job. The girls in the kids club are amazing, they are originals, Gonzalo in the reception was very polite and the bells boys always smiling. We will came back. The only recommendation is to download new videos and photos of the El...

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Helpful?
2Thank juan carlos r
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: How very nice of you to share your lovely comments with us. We aim to ensure our guests stay is as comfortable as possible, noticing our efforts inspires us to continue to be among the best in our field. Thank you also for your compliments for the girls at the kids club, for Geovanny, Gonzalo and the rest...

Portland, Maine
Reviewed 16 January 2016

We stayed at El Cid for 5 nights from 1/8-1/13. Overall, our experience at the resort was wonderful. The resort is well-maintained and they keep up with the grounds daily. It is not as grand as some of the other resorts we saw, but this suited every need and want we had and it was definitely within our budget (and...

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Helpful?
19Thank KLD87
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect comments and for your preference. We are so glad to read that you and your husband enjoyed everything that El Cid has to offer. Thank you also for sharing your experience on this site...

Denver, Colorado
Reviewed 15 January 2016

My family and I, four adults and two kids under 5, spent 8 nights here in early January. We had a wonderful time! I read most reviews of this resort in the few months before our trip, and was worried about the negative reviews, but we took a chance and were very pleased. FOOD: The food at the restaurants is...

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Helpful?
4Thank Lana S
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: We certainly appreciate your nice review and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We thank you also for appreciating our efforts to please our guests and we are glad to read that you had a lovely stay with us and that Guillermo and the rest of our staff were helpful and kind,...

Springfield, Illinois
Reviewed 15 January 2016 via mobile

My husband and I have been to Mexico several times. We wanted to stay at an all inclusive for half of our trip so we could save the hassle of eating out and buying drinks. El Cid is centrally located and is about a 20-30 minute drive from Cancun. This is nice if you want to be able to do...

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Helpful?
2Thank msuhoops04
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: We certainly appreciate your great comments and we are pleased to read that you had a relaxed stay with us. Thank you also for sharing your feedback that is very important for us and we use it to improve our services and facilities. Your review encourages us to never forget our guests needs and comfort. Thank you again...

Reviewed 14 January 2016

We have been going to this resort since 2009 and every year we go at the same time. That time is Christmas and New years and over the years we have met some great people and some great employees on the resort. We enjoy seeing all the familiar face that have been working at the resort and when we arrive...

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Helpful?
5Thank Normanfamily4
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your excellent review and thank you for making of Hotel Marina El Cid Spa & Beach Resort your home away from home We are pleased that you had a relaxed holiday with us again and enjoyed everything that El Cid has to offer. Thank you also for sharing your comments on tripadvisor and for your...

Valley Stream, New York
Reviewed 14 January 2016

We traveled to El Cid Resort in Rivera Maya to celebrate my brother-in-law 50th birthday(The big 50). We booked this package in June 2015 and made all arrangements through Jet Blue Getaways for ocean view rooms through their special promotion. When we arrived there was some changes with our rooms location, we ended up with a garden view. Check in...

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Helpful?
2Thank Andy B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very kind of you to share your nice review with us. We aim to ensure our guests stay is as comfortable as possible and it was so nice to read that you spent a relaxed holiday with us. We are always improving our resort and services for the enjoyment of all our guests. We hope to serve...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $258 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 21 was built in 2016 so new and modern. Don't hesitate to ask for an upgrade.”
smichinok, 28 May 2017 | Read review
“Building 18 - 5th floor”
Grootveld1, 28 May 2017 | Read review
“On top floor of building and great views. Construction going on and at times was a bit noisy but not too much inconvenience. Try and get a building closer to the pools/lobby building- lots of walking if staying in a far area but nice wide paths to stroll on anyway.”
robertbR9110CV, 25 May 2017 | Read review
“Very disappointed.”
167arlenez, 25 May 2017 | Read review
“Upgrade to Platinum, we we 40' from the water!”
TravelinBnT, 23 May 2017 | Read review
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Prices are for 1 room, 2 adults
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