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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,873 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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Showing 5,259: English reviews
Norwell, Massachusetts
Reviewed 26 May 2015

Property was exceptionally well maintained with very nice architecture and interior details - much more pleasing to the eye than your average resort look. Excluding the standard buffet style restaurant (well done but what you would expect), the other four restaurants were all well done with good menu variety, high quality and very attentive service. Biggest downside of eating was...

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Helpful?
2Thank BeantownBilly
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your kind review and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We thank you also for appreciating our efforts to please our guests. Your review encourage us to never forget or ignore our guests needs and comfort during their stay at our resort. Please visit us again familia, we will...

Chicagoland Illinois
Reviewed 26 May 2015

We have stayed at the Hotel Marina two years now and appreciate the smaller facility and added safety that we believe it offers. The rock formation was incredible for my 8 y.o. girl (7 last year) and she spent a good part of the vacation jumping from the cliff dive/jump. Youtube the hotel by name and "cliff dive" and you...

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Helpful?
1Thank MarkAndFam
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your great review and for your stay with us. We are glad to know that you enjoyed your holiday with us and that your daughters enjoyed the cliff jump. All the reviews of this site are...

Green Bay, Wisconsin
Reviewed 26 May 2015

I brought my 8-year-old grandson for a quick four-night vacation to El Cid, just the two of us. We really enjoyed the property. We upgraded to Building 23, one of the new oceanfront buildings near the infinity pool. It was fresh, clean, and the view was outstanding. We were a stone's throw away from the water. I liked the size...

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Helpful?
2Thank CarlaB1022
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the Staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind review and for selecting our resort. We are so glad to read that all your family spent a relaxed holiday with us and that our staff was attentive to your wishes and needs. Thank you...

Comox Valley, Canada
Reviewed 26 May 2015

This place really makes you feel welcome, has excellent services, and warming staff. The rooms are spotless and very comfy, and the service, just amazing. I highly recommend it to anyone who which to have a vacation worth every singe penny, and to experience heaven on earth.

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Helpful?
2Thank Adriancdn
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: How very nice of you to share your perfect review with us. We aim to ensure our guests stay is as comfortable as possible. Noticing our efforts inspires us to continue to be among the best in our field. We hope to serve you again amigos and thank you again for your great comments and for preferring Hotel...

Reviewed 26 May 2015

Just got back last week (May 20th) from El Cid, and let me say the hospitality was AMAZING! This resort is great. This was our first time doing an all-inclusive, and it was WELL worth it. We didn't know what to expect, as everybody's experiences can be different. Some may rave about how great a buffet is, when their only...

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Helpful?
2Thank Graham P
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice comments and for your stay with us. We are so glad to know that all your family spent a nice holiday in our resort and enjoyed the serevice from our hotel staff. Thank you...

Redlands, California
Reviewed 26 May 2015

Restaurants were very good. Our favorite was the Italian. Weather was perfect. The hotel and grounds were awesome. Nightly shows for our pleasure. 30 minutes from anywhere you want to go. The only dislike would be the rocky ocean swimming areas. A major like was our butler Jesus. He took care of all of our needs. All in all the...

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Helpful?
Thank cadreamin565
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: We certainly appreciate your perfect comments and thank you for selecting Hotel Marina El Cid Spa & Beach Resort. We are pleased that you spent a nice getaway with us. Thank you also for your kudos for Jesus, he is a great butler and we will share your comments with all our team. We hope to serve you...

Dallas, Texas
Reviewed 26 May 2015

This is the third time I stayed in this resort. The service is great at the restaurants and the housekeepers are very nice and attentive with extra towels, or anything you might need. The gym is nice with the perfect view of the ocean. It would be nicer if they could open the gym earlier than 7am! The beach is...

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Helpful?
Thank Paulamcconnell08
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your third stay with us. We are so glad to know that you had a perfect holiday with us again. Thank you also for sharing your comments and for your compliments for...

Reviewed 26 May 2015

The resort is nice and the rooms are nice. There is not much else that can be said positively about this place. Myself and my wife stayed for one week, Saturday to Saturday. The first problem is with their concierge service. This is not a real concierge service. The main job of your concierge that is assigned to you is...

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Helpful?
10Thank Johnmyer
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: The majority of our guests reviews are and have been very positive. We regret having disappointed you, should you consider spending another vacation at our resort please contact us and I will personally make sure you will have a wonderful stay. Thank you for selecting Hotel Marina El Cid Spa & Beach Resorts. Kind regards!!

Valley Stream, New York
Reviewed 26 May 2015

I went with my extended family. The pool was great for the kids and adults! The beach had kayaking, padding boards and boogie boarding. The beach was very rocky so if you love the ocean I would find another location. Bring singles for tipping! Even though it is all inclusive your service is so wonderful you will want to tip.

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Helpful?
Thank Terry1166
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your nice comments and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We are so glad to know that your family spent a nice holiday in our resort. Thank you also for sharing your comments on tripadvisor amigos, your review encourages us to never forget our guests needs and comfort. We...

Patchogue, New York
Reviewed 26 May 2015

Fabulous! The all inclusive is the way to go. We loved it. They couldn't do enough for us. The staff at this hotel was super; friendly, always had a smile on their face, and excellent service. The pool staff was fantastic. Gustavo was the best. It was extremely relaxing. Had a wonderful time. Hotel grounds are beautiful, rooms were wonderful....

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Helpful?
Thank Cathyo12242
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the Staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your preference. We are so glad to read that all your family had a happy holiday with us and that Gustavo was very kind with your family. Thank you also for sharing...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $318 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't leave the leftover of your food service outside, particularly overnight. ”
 of 5 bubbles HaiX_13, 21 Feb 2017 | Read review
“This is not a mega resort, although it is still growing, but all rooms are close to all amenities, and easily accessible.”
 of 5 bubbles kduxbury, 21 Feb 2017 | Read review
“Sea weed on the beach is a real problem. Heated infinity pool is wonderful. Bell boys never come to pick up luggage on departure.”
 of 5 bubbles irenemB8684VB, 21 Feb 2017 | Read review
“If you want to make sure your room is cleaned before you comeback, call guest services.”
 of 5 bubbles ileanahh, 20 Feb 2017 | Read review
“Request an Ocean view, but not on the first floor”
 of 5 bubbles harste, 20 Feb 2017 | Read review
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