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2018-01-28 2018-01-29
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    Hotel Marina El Cid Spa & Beach Resort

    Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
    011 52 55 5351 0754
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    2018-01-28 2018-01-29
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    US$471
    US$319
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    Traveller (5621)
    Pool & Beach (1548)
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    Overview
    • Excellent50%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “platinum club” (718 reviews)
    “murphy bed” (257 reviews)
    “water slide” (268 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Marina El Cid Spa & Beach Resort
    Special Offer: Sunny Winter
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (6,941)
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    2,281 - 2,285 of 6,254 reviews

    Reviewed 19 April 2016

    The staff was overall good. The sales dept was not useful at all after the were aware I was not going to upgrade my points. Typical I suppose . Should be advertised as a kids spa. Catered to the family style holiday than to adults.

    Review collected in partnership with this hotel
    Thank Allen S
    Reviewed 18 April 2016

    If you want to relax or party , this is the place. Just about 25 minutes south of the airport in Cancun. Can be reached by bus or cab. At least six restaurants to choose from at the resort and plenty of places to wet...More

    Review collected in partnership with this hotel
    Thank Jimmyuc
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 19 April 2016

    Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind comments and for your preference. We are so glad to know that all your family spent a nice holiday...More

    Reviewed 18 April 2016

    This is our second time at the El Cid and have enjoyed it immensely both times. The staff are extremely conscientious and will greet you every time - whether it be the waitress or the guy trimming the hedges. We like that you can walk...More

    Review collected in partnership with this hotel
    1  Thank MomB4
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 19 April 2016

    Dear family: We certainly appreciate your fantastic review and thank you for your frequent visits to Hotel Marina El Cid & Spa & Beach Resort. We thank you also for appreciating our efforts to please our guests and for your kudos for Tania and Joseph,...More

    Reviewed 18 April 2016

    I'm late on this review. This resort was awesome and accommodating. We had family that were meeting at the resort from TX, VA and SC. The toddlers, teenager and adults all had equally a fun time. The food was good and a good variety of...More

    1  Thank whitlowse
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 19 April 2016

    Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your awesome comments and for your preference. We are so glad to read that all your family spent a fun vacation in...More

    Reviewed 18 April 2016

    Great resort for a family getting away for spring break. A lot of reviews that I read were helpful and fairly accurate in terms of direction of what was great or less than great. We stayed in a 3 BR suite, as we are a...More

    Review collected in partnership with this hotel
    1  Thank timD8503TH
    Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 19 April 2016

    Dear family: We certainly appreciate your lovely review and thank you for preferring Hotel Marina El Cid Spa & Beach Resort. We are pleased that you had a nice holiday in our resort and enjoyed our facilities and your accommodations. We are always improving our...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$194 - US$537 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Puerto Morelos
    • #10 Business Hotel in Puerto Morelos
    • #10 Romantic Hotel in Puerto Morelos
    • #16 On the Beach Hotel in Puerto Morelos
    • #16 Top resorts Hotel in Puerto Morelos
    • #16 Luxury Hotel in Puerto Morelos
    • #16 Spa Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 428
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, HotelPower, Expedia, Priceline, Hotels.com, Orbitz, Hotwire, Travelocity, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Marina El Cid Spa & Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Hotel Marina El Cid Spa & Beach Puerto Morelos ,
    • Hotel Marina El Cid Spa And Beach Resort ,
    • Marina El Cid Riviera Maya ,
    • Hotel Marina El Cid Riviera Maya ,
    • El Cid Riviera Maya ,
    • Hotel Marina El Cid Beach ,
    • El Cid Puerto Morelos ,
    • Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico
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    Traveller (5621)
    Pool & Beach (1548)
    Room & Suite (1025)
    Dining (484)
    Hotel & Grounds (2838)
    Family and Play Areas (86)
    Bathroom (50)
    Business Centre & Event Rooms (19)
    Nearby
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    Ask a question
    Questions & Answers
    James W
    17 January 2018|
    Answer
    Response from GMELCIDRESORTS | Property representative |
    Dear Mr. James, We have one main restaurant open for buffet dinner. Is call "Alhambra" and it is at El Cid Marina. The a la carte restaurants have age limits depending the time that you go for dinner, before 7pm is kids and... More
    0
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    Google Translation
    melissa s
    16 January 2018|
    AnswerShow all 6 answers
    Response from GMELCIDRESORTS | Property representative |
    Dear Guest, No we don't have a hibbachi style restaurant. But we have asian food available at the Market. Regards,
    0
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    Room Tips
    "The location of the sinks outside the toilet and shower area was not our preference. One of the lights over..."
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    "On Monday, New Years day our room was never made up or clean dry towels weren't replaced. We were to..."
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    "The beds were not very comfortable. The mattresses seemed cheap. Perhaps the mattresses are better if you..."
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    "Asked for more towels - pillows..."
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