We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel el Moro

    Av. Javier Rojo Gomez | Sm-2, M-5, L-17, Puerto Morelos 77580, Mexico
    011 52 998 871 0159
    Hotel website
    Save
    Lowest prices for your stay
    2017-10-292017-10-30
    1 room, 2 adults, 0 children
    US$83
    US$83
    US$83
    Traveller (231)
    Dining (50)
    Room & Suite (43)
    Overview
    • Excellent45%
    • Very good37%
    • Average12%
    • Poor5%
    • Terrible1%
    Travellers talk about
    “small pool” (18 reviews)
    “small hotel” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Kitchenette
    Multilingual Staff
    Meeting Rooms
    Laundry Service
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel el Moro
    Special Rate: Fall Madness Promotion
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$83
      View Deal
    • Check booking site for details
      US$83
      View Deal
    • Check booking site for details
      US$83
      View Deal
    View all 25 deals
    Write a Review
    Reviews (290)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 254 reviews

    Reviewed 4 weeks ago

    The hotel has new owners since we last visited in May. It's evident in the fresh coat of paint, refinished woodwork, new potted plants and decorations, new drapes and refrigerators in the rooms. The continental breakfast now comes with bread, fruit, juice, eggs, and coffee....More

    3  Thank Barb N Gary P
    Response from PomoElmoro, Front Office Manager at Hotel el MoroResponded 3 days ago

    Hi Barbara We are glad you were well taken care of. Our owner is still the same one only that the Managment has a new team jejeje. We are planing to have all our guest happy and comfortable. Come back soon. Warm regards Jackie &...More

    Reviewed 4 May 2017

    I hesitate to 5 star anything because the more people you attract to a place the harder it is to get back into your favorite places yourself- but El Moro deserves it. If you love your Holiday Inn this isn't for you- but if you...More

    4  Thank Ixtapatime
    Response from PomoElmoro, Owner at Hotel el MoroResponded 8 May 2017

    Dear Ixtapatime: We all at Hotel El Moro thanks you for your staying with us and for your comments. Every member of our staff strive to provide a clean, comfortable and friendly ambiance for your well deserved vacations. We are glad that we met your...More

    Reviewed 1 May 2017

    Great visit to Puerto Morelos and Hotel Moro. The hotel has a beautifully landscaped courtyard with large trees and flowering vines. Very green and a quiet place to relax. Above the 3rd floor rooms is a large open area under the thatched roof, great view...More

    2  Thank 32homer
    Response from PomoElmoro, Gerente at Hotel el MoroResponded 24 August 2017

    Dear guest We are very glad that you have liked our hotel. We do uor best to have all our guest comfortable and happy. We except you come back soon. You will feel at home. Warm Regards

    Reviewed 18 April 2017 via mobile

    Clean well decorated rooms. Really hot showers and good ac. Maid, after we told management not to clean room. Did anyway. Then collected all the change and two unused condoms. I understand the change. But not the condoms. Asked for them back and got faced...More

    Thank Ronly S
    Reviewed 13 April 2017 via mobile

    The hotel , rooms and condition is great for pricing is very good . The staff are not the friendliest by any means . It all seems a core for the most of them ? Yes it's hard work but most guests seemed to be...More

    Thank greatfulperson
    Excellence Riviera Cancun
    12,494 reviews
    #2 of 26 hotels in Puerto Morelos
     
    Hotel Marina El Cid Spa & Beach Resort
    6,677 reviews
    #14 of 26 hotels in Puerto Morelos
     
    Ocean Coral & Turquesa
    11,624 reviews
    #13 of 26 hotels in Puerto Morelos
     
    Grand Residences Riviera Cancun
    898 reviews
    #1 of 26 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$87 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Puerto Morelos
    • #4 Green Hotel in Puerto Morelos
    • #11 Romantic Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Evoline ltd, Orbitz, getaroom.com, TripOnline SA and Hotwire so you can book your Hotel el Moro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Posada El Moro Hotel Puerto Morelos ,
    • Posada El Moro Puerto Morelos ,
    • Hotel El Moro Riviera Maya, Mexico
    Add Photo Photos
    Traveller (231)
    Dining (50)
    Room & Suite (43)
    Pool & Beach (21)
    Hotel & Grounds (114)
    Business Centre & Event Rooms (10)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Excellence Riviera Cancun
    12,494 reviews
    3.03 km away
     
    Hotel Marina El Cid Spa & Beach Resort
    6,677 reviews
    2.18 km away
     
    Ocean Coral & Turquesa
    11,624 reviews
    4.06 km away
     
    Grand Residences Riviera Cancun
    898 reviews
    3.45 km away
     
    Nearby Restaurants
    El Nicho
    605 reviews
    .17 km away
    La Sirena
    627 reviews
    .13 km away
    Tacos.com
    771 reviews
    .04 km away
    Richard's Bistro
    224 reviews
    .11 km away
    Nearby Attractions
    Akabal Spa
    11 reviews
    .38 km away
    National Reef Park of Puerto Morelos
    1,111 reviews
    .19 km away
    Ojo de Agua Beach
    179 reviews
    .17 km away
    Parroquia Catolica de San Jose
    86 reviews
    .20 km away
    Ask a question
    Questions & Answers
    AlliecatOOB
    22 July 2017|
    AnswerShow all 2 answers
    Response from PomoElmoro | Property representative |
    Hi We do have the entrance to a Beach club in town. the only charge is consume 2 drinks and they give you the umbrellas and camastros to enjoy the beach. Our property has a pool however we are 1 block from the beach this is... More
    0
    Votes
    Jenn_Nomad
    12 July 2017|
    AnswerShow all 4 answers
    Response from PomoElmoro | Property representative |
    Hi every one Our website is brand new and working perfectly we appologize about last year. Its up and running great! book now, we have great promotions we no longer have the email of miguel please use... More
    0
    Votes
    Roger S
    8 September 2016|
    AnswerShow all 3 answers
    Response from 19Keys | Reviewed this property |
    There were no nets when I was there two weeks ago. There were plenty of mosquitos outside though at night (rainy season) just keep screen door closed and buy some good repellent. We also traveled with small citronella... More
    0
    Votes
    Room Tips
    "The best views are of the interior courtyard. Anything not on the ground floor requires taking your bags up..."
    Read review
    "Second and third floors with views on the beautiful court garden"
    Read review
    "Lower level rooms seem to be more quiet."
    Read review
    "Room 31 is convenient and quiet."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing