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2017-10-29 2017-10-30
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    Hotel el Moro

    Av. Javier Rojo Gomez | Sm-2, M-5, L-17, Puerto Morelos 77580, Mexico
    011 52 998 871 0159
    Hotel website
    Lowest prices for your stay
    1 room, 2 adults, 0 children
    Traveller (231)
    Dining (50)
    Room & Suite (43)
    • Excellent45%
    • Very good37%
    • Average12%
    • Poor5%
    • Terrible1%
    Travellers talk about
    “small pool” (18 reviews)
    “small hotel” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Multilingual Staff
    Meeting Rooms
    Laundry Service
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel el Moro
    Special Rate: Fall Madness Promotion
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (290)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 254 reviews

    Reviewed 4 weeks ago

    The hotel has new owners since we last visited in May. It's evident in the fresh coat of paint, refinished woodwork, new potted plants and decorations, new drapes and refrigerators in the rooms. The continental breakfast now comes with bread, fruit, juice, eggs, and coffee....More

    3  Thank Barb N Gary P
    Response from PomoElmoro, Front Office Manager at Hotel el MoroResponded 3 days ago

    Hi Barbara We are glad you were well taken care of. Our owner is still the same one only that the Managment has a new team jejeje. We are planing to have all our guest happy and comfortable. Come back soon. Warm regards Jackie &...More

    Reviewed 4 May 2017

    I hesitate to 5 star anything because the more people you attract to a place the harder it is to get back into your favorite places yourself- but El Moro deserves it. If you love your Holiday Inn this isn't for you- but if you...More

    4  Thank Ixtapatime
    Response from PomoElmoro, Owner at Hotel el MoroResponded 8 May 2017

    Dear Ixtapatime: We all at Hotel El Moro thanks you for your staying with us and for your comments. Every member of our staff strive to provide a clean, comfortable and friendly ambiance for your well deserved vacations. We are glad that we met your...More

    Reviewed 1 May 2017

    Great visit to Puerto Morelos and Hotel Moro. The hotel has a beautifully landscaped courtyard with large trees and flowering vines. Very green and a quiet place to relax. Above the 3rd floor rooms is a large open area under the thatched roof, great view...More

    2  Thank 32homer
    Response from PomoElmoro, Gerente at Hotel el MoroResponded 24 August 2017

    Dear guest We are very glad that you have liked our hotel. We do uor best to have all our guest comfortable and happy. We except you come back soon. You will feel at home. Warm Regards

    Reviewed 18 April 2017 via mobile

    Clean well decorated rooms. Really hot showers and good ac. Maid, after we told management not to clean room. Did anyway. Then collected all the change and two unused condoms. I understand the change. But not the condoms. Asked for them back and got faced...More

    Thank Ronly S
    Reviewed 13 April 2017 via mobile

    The hotel , rooms and condition is great for pricing is very good . The staff are not the friendliest by any means . It all seems a core for the most of them ? Yes it's hard work but most guests seemed to be...More

    Thank greatfulperson
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    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$87 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Puerto Morelos
    • #4 Green Hotel in Puerto Morelos
    • #11 Romantic Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Evoline ltd, Orbitz, getaroom.com, TripOnline SA and Hotwire so you can book your Hotel el Moro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Posada El Moro Hotel Puerto Morelos ,
    • Posada El Moro Puerto Morelos ,
    • Hotel El Moro Riviera Maya, Mexico
    Add Photo Photos
    Traveller (231)
    Dining (50)
    Room & Suite (43)
    Pool & Beach (21)
    Hotel & Grounds (114)
    Business Centre & Event Rooms (10)
    Bathroom (2)
    Family and Play Areas (1)
    Sponsored by:
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    3.03 km away
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    2.18 km away
    Ocean Coral & Turquesa
    11,624 reviews
    4.06 km away
    Grand Residences Riviera Cancun
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    3.45 km away
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    Ask a question
    Questions & Answers
    22 July 2017|
    AnswerShow all 2 answers
    Response from PomoElmoro | Property representative |
    Hi We do have the entrance to a Beach club in town. the only charge is consume 2 drinks and they give you the umbrellas and camastros to enjoy the beach. Our property has a pool however we are 1 block from the beach this is... More
    12 July 2017|
    AnswerShow all 4 answers
    Response from PomoElmoro | Property representative |
    Hi every one Our website is brand new and working perfectly we appologize about last year. Its up and running great! book now, we have great promotions we no longer have the email of miguel please use... More
    Roger S
    8 September 2016|
    AnswerShow all 3 answers
    Response from 19Keys | Reviewed this property |
    There were no nets when I was there two weeks ago. There were plenty of mosquitos outside though at night (rainy season) just keep screen door closed and buy some good repellent. We also traveled with small citronella... More
    Room Tips
    "The best views are of the interior courtyard. Anything not on the ground floor requires taking your bags up..."
    Read review
    "Second and third floors with views on the beautiful court garden"
    Read review
    "Lower level rooms seem to be more quiet."
    Read review
    "Room 31 is convenient and quiet."
    Read review
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