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2018-03-04 2018-03-05
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    Hotel el Moro

    Av. Javier Rojo Gomez | Sm-2, M-5, L-17, Puerto Morelos 77580, Mexico
    011 52 998 871 0159
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    2018-03-04 2018-03-05
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    US$124
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    Traveller (232)
    Dining (50)
    Room & Suite (44)
    Overview
    • Excellent45%
    • Very good37%
    • Average12%
    • Poor5%
    • Terrible1%
    Travellers talk about
    “small pool” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Kitchenette
    Multilingual Staff
    Laundry Service
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel el Moro
    Special Offer: Winter Madness Promotion
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    Rooms
    Mar 4Mar 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (299)
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    1 - 5 of 260 reviews

    Reviewed 1 week ago

    I have heard nice things about this hotel, and to be fair, there are some nice things. The young woman at the desk was very pleasant and polite when I checked in last night. The WiFi was good. The sheets and towels were clean. The...More

    Thank Karla D
    Response from PomoElmoro, Director de Recepción at Hotel el MoroResponded 1 week ago

    Dear guest Many thanks for your comments. We will hardly work on the negative points to improve, we are aware of some of them and taking action. Regarding the noise of the party we apologize it was the last day of the owners family in...More

    Hotel's Favourite
    Reviewed 15 November 2017 via mobile

    Great hotel, clean close to the beach that's a couple of blocks away. Lot's of restaurant's close by and a little wine bar that's just down the street from them. Also staff were friendly and always there for advice!!

    1  Thank kgradium
    Reviewed 2 weeks ago via mobile

    This is a 1 star hotel at best. The bed was incredibly hard and we had to check out after one night. It was unbearable. They run the pool filter 24/7 which is also an added noise. Felt sleep deprived. The breakfast was cold beans...More

    Thank Jenn_Nomad
    Response from PomoElmoro, Director de Recepción at Hotel el MoroResponded 2 weeks ago

    Jen Our hotel is always doing the best to have our customers happy. In 16 years we have always given a continental breakfast. (No egss included) Also our beds are change every year. Our pool filter system is running from 10am to 6pm for the...More

    Reviewed 13 December 2017

    We spent 1 night in late November 2017 which is still low season so the room rate was great value for money. Room was pretty and gave onto a nice tropical garden with a pool. Had an in-room safe and a fridge which is important...More

    Thank Denny1717
    Response from PomoElmoro, Director de Recepción at Hotel el MoroResponded 1 week ago

    Dear guest Thanks for your visit and we will be happy to see you over soon. Have a great year ahead! Warm Regards

    A TripAdvisor Member
    16
    Reviewed 12 November 2017 via mobile

    I stayed 2 nights in this small but comfy hotel , for the price I think it has a great value ! Good location , small swimming pool and clean rooms. It also offers breakfasts and meals , the restaurant is very colourful and has...More

    Thank A TripAdvisor Member
    Response from PomoElmoro, Director de Recepción at Hotel el MoroResponded 1 week ago

    Dear guest Thanks for your visit and we will be happy to see you over soon. Have a great year ahead! Warm Regards

    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Outdoor pool
    • Bar/Lounge
    Details
    • Price range
    • US$104 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Puerto Morelos
    • #4 Green Hotel in Puerto Morelos
    • #11 Romantic Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Hotel el Moro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Posada El Moro Hotel Puerto Morelos ,
    • Posada El Moro Puerto Morelos ,
    • Hotel El Moro Riviera Maya, Mexico
    Add Photo Photos
    Traveller (232)
    Dining (50)
    Room & Suite (44)
    Pool & Beach (21)
    Hotel & Grounds (114)
    Business Centre & Event Rooms (10)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    AlliecatOOB
    22 July 2017|
    AnswerShow all 2 answers
    Response from Jackie P | Property representative |
    Hi We do have the entrance to a Beach club in town. the only charge is consume 2 drinks and they give you the umbrellas and camastros to enjoy the beach. Our property has a pool however we are 1 block from the beach this is... More
    0
    Votes
    Jenn_Nomad
    12 July 2017|
    AnswerShow all 4 answers
    Response from Jackie P | Property representative |
    Hi every one Our website is brand new and working perfectly we appologize about last year. Its up and running great! book now, we have great promotions we no longer have the email of miguel please use... More
    0
    Votes
    Roger S
    8 September 2016|
    AnswerShow all 3 answers
    Response from 19Keys | Reviewed this property |
    There were no nets when I was there two weeks ago. There were plenty of mosquitos outside though at night (rainy season) just keep screen door closed and buy some good repellent. We also traveled with small citronella... More
    0
    Votes
    Room Tips
    "The best views are of the interior courtyard. Anything not on the ground floor requires taking your bags up..."
    Read review
    "Second and third floors with views on the beautiful court garden"
    Read review
    "Lower level rooms seem to be more quiet."
    Read review
    "Room 31 is convenient and quiet."
    Read review
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