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Hotel el Moro

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Hotel el Moro
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261 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Alberta, Canada
Reviewed 8 January 2013

After yearly day trips to Puerto Morelos we decided to stay overnight for 2 nights at the end of our trip. I wanted a small hotel to match the charm of Puerto Morelos. Well I found it at Posada el Moro. A warm welcome awaited us. We were early so we left our bags with the front desk without hesitation...

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3Thank RebelsFan
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear RebelsFan, Thank you so much for staying with us. It is reviews like yours that make us love what we do and we appreciate you taking the time out of your day to write it. We're glad you found Puerto Morelos as charming as we know it to be. We hope to see you again at Posada El Moro....

New York City, New York
Reviewed 6 January 2013

We spent Xmas week in Puerto Morales. Location was near center and not far from beach. The room was large, clean, quite and hotel staff very nice. If you are looking for a Resort/ luxerous Hotel this is not it. If you are looking for a quite, layback, no hassle hotel, Posada el Moro is it.

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3Thank Manhattanite18
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Manhattanite18: Thanks for your comments. We are glad to see that Miguel (hotel manager) and the rest of the staff work to satisfy our clients needs and offer the quality service that allow them to have a nice experience during their vacation. We hope to see you again soon in Puerto Morelos. Sincerely, Alejandro Morelos Posada El Moro

Olympia, WA
Reviewed 29 December 2012

We found this place via tripadvisor as a place to stay not far from Cancun airport, to keep the drive to the airport short the next morning. Had been on Riviera Maya for a week, but rented a car the last two days to do some site seeing outside of our regular hangout in Playa del Carmen. Lovely little place,...

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3Thank Olympia_P_and_S
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Olympia_P_and_S: Curiosity and adventure takes people to Puerto Morelos and then they , as you did, discover a great Mexican town to relax and enjoy. Thank you for staying with us in Posada El Moro and for let us be part of your nice vacation. Sincerely, Alejandro Morelos Posada El Moro

los altos
Reviewed 25 December 2012

quiet, comfortable rooms. some with tv and fridge. although it's on the main street, if you get a high up room in the back, it's quiet. comfortable beds. nice folks. includes continental breakfast (fruit, toast/jam, coffee) and you can order more for extra charge. friendly, helpful folks. what more could you want? there is a roof-top area (under a thatched...

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3Thank betty_betty1
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear betty_betty1: Thanks for your comments. We are happy when our clients feel comfortable in Posada el Moro and we are part of their nice vacation. Hope to see you again in Puerto Morelos soon. Sincerely, Alejandro Morelos

San Diego, California
Reviewed 20 December 2012

I just stayed here with my family and in-laws and I was very pleased. The staff and management were really nice, the rooms were very nice and clean, the location was great for our needs, and it was just an all around nice experience. The location is a block of the beach and a half block from the central park...

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2Thank cpowell623
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Cpowell623: We are glad that you and your family had a great time in Puerto Morelos and Posada El Moro. Hopefully you can make it back and enjoy again all the nice things that the town and region have to offer to our dear visitors. Thanks for your review. Sincerely, Alejandro Morelos

Calgary, Alberta, Canada
Reviewed 9 December 2012

I loved this quaint, little hotel. I stayed in a room with two double beds, a sitting area, dining table and a kitchen. Our room had a huge walk-in closet, a nice bathroom and a small balcony. The room was spotlessly clean and nicely decorated, We stayed for three nights and our shower had good water pressure and nice hot...

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2Thank passionfortravel9
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Passionfortravel9: Thanks for your description of Puerto Morelos and Posada El Moro services and attractions. We could have not done it better. I am sure that other visitors will find your comments useful and we are grateful for them. Hopefully you can return to the area when we will be happy to see you and your family again in...

Reviewed 28 November 2012 via mobile

We've stayed at this hotel twice and were happy with the consistency of the friendly helpful staff as well as the cleanliness of the hotel. Well located with a private courtyard it provides a quiet space to escape to. They even provide beach towels !

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3Thank Cherrytripper
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Cherrytripper: Thanks for your review and for being part of our dear repeated guests that visit us when they have the opportunity. Although we are growing with the acquisition of the property next door and a future new building, we will keep the quality standards that you and all our guest are use to in Posada El Moro. Thanks...

Salida
Reviewed 21 November 2012

We enjoy the town of Puerto Morelos, a quaint village in the plethora of Grand Resorts on the Riviera Maya. We arrived late into Cancun and needed a one night stay before checking into our resort. We chose Posada el Moro due to the comments on Trip Advisor. Our checkin was laborious, we did arrive late and it took a...

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3Thank djack7
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear djack7: Puerto Morelos is indeed a special town and we are glad you liked it. In your comments about laborious registration, did you make a reservation or walk in? How late did you arrive? We know that people are travelling and ready to go to their accomodations so we want to be fast in our welcome. We will pay...

Richmond Surrey
Reviewed 18 November 2012

we turned up and paid 650 a night including breakfast, nice big clean room, friendly owner and staff, nice close location to main square and beach. Looked at a couple of other places, this shone out. Great last couple of nights, great snorkeling on beach.. Has wifi too..which is important to some people..

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2Thank burrga
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Burgga: We are glad that you decided to stay with us at Posada El Moro, hence let us be part of your nice vacation. Thanks for your review, preference and hope to see you again in Puerto Morelos, Sincerely, Alejandro Morelos

Milwaukee, Wisconsin
Reviewed 14 September 2012

We don't always make reservations. We happened upon el Moro, was shown a room for just $60 a night and signed on. The pool was refreshing, the room was clean, and the hotel staff were helpful and friendly. It is located in a great spot, just half a block from the zocalo. Reading reviews of this hotel, and being familiar...

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5Thank Wes1320

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $101 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Riviera Maya, Mexico
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel el Moro staff and other travellers.
9 questions
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Questions? Get answers from Hotel el Moro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We experienced a very loud & continous TV from an adjacent hotel on the second floor. I think it's a crap shoot.”
 of 5 bubbles dianebrinkman13, 14 Jan 2017 | Read review
“Loved our second floor balcony room.”
 of 5 bubbles JudyC_12, 12 Jan 2017 | Read review
“no elevator so third floor is a good hike up”
 of 5 bubbles annesophie001, 3 Dec 2016 | Read review
“No elevator and lots of stairs unless you are on the ground floor, but very doable. Rooms not directly on the street would be a bit quieter.”
 of 5 bubbles BarbNGaryP, 5 Oct 2016 | Read review
“Master suites face the road, sun comes in early but you have ocean views, better views in third floor master suites.”
  • Sea view from room 14 balcony
  • Room 14
  • Room 14 view master suite top floor
  • Top floor master suite view
  • Room 14, kitchen.
 of 5 bubbles 19Keys, 28 Sep 2016 | Read review
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