We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royalton Riviera Cancun Resort & Spa

Traveller (10861)
Pool & Beach (1491)
Room & Suite (1339)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$763.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0c3507b6bd7f409b8c97a7e4475f28e7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6958510,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79700091],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":816,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0c3507b6bd7f409b8c97a7e4475f28e7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1048,"lowestMetaPrice":763,"additionalPartner":false,"highestMetaPriceDisplay":1048,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":1048,"lowestMetaPrice":763,"highestMetaPriceDisplay":1048,"hotelName":"Royalton Riviera Cancun Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBjMzUwN2I2YmQ3ZjQwOWI4Yzk3YTdlNDQ3NWYyOGU3IiwiQUlLIjoiMmQ4ZjY0YjY5NGM1NGUzYTliNmM5ZWQwNjM0YzZlM2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/02/2019", "checkOut": "04/02/2019", "lowestPrice": "US$763", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79700091":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (11,981)
Filter reviews
10,056 results
Traveller rating
6,516
2,303
815
206
216
Traveller type
Time of year
LanguageEnglish
More languages
6,516
2,303
815
206
216
Show reviews that mention
All reviews diamond club splash pool sports bar butler service zen restaurant hunter steakhouse gourmet marche tex mex presidential suite caribbean grill ocean view kids club guest services hideaway section dinner reservations family vacation buffet restaurant
FilterEnglish
Updating list...
1 - 5 of 10,056 reviews
Reviewed yesterday

My wife and I stayed at the exclusive part of the resort, so I can't speak for the entire hotel. However, it seemed very nice everywhere we went within the resort. Check-in and check out was very simple and we were treated with kindness. All...More

Date of stay: January 2019
Thank bythespirit
Reviewed yesterday

Hi Guys, I just stayed at this resort was gone for a wedding. Luckily i was provided with Diamond club and was looked after by Muhammad Ali ElSamman, he did a fantastic job at following up with myself everyday to ensure nothing was missing! If...More

Date of stay: January 2019
Thank Garry D
Reviewed yesterday via mobile

Came out with my partner in January, having been to other Royalton resorts in the Dominican Republic we knew what to expect but I must say I am very impressed with this resort. First impressions are very good as you have elevated views of the...More

Date of stay: January 2019
1  Thank 921timow
Reviewed yesterday via mobile

Had an amazing experience at the Royalton Riviera Cancun. Delicious food and great service. If you stay there you have to go eat at the Marche Buffet. It had a great selection of different types of food. We were lucky to get to know our...More

Date of stay: January 2019
Thank MoRomero1991
Reviewed yesterday

Nice visit and a great Service and very good Food and Drinks. but no special offers for Honeymooners. We just had a kind of Paper on the roomdoor with Honeymooners. The Roomview was amazing and for a good price.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Pioneer40936806109
View more reviews
About
Description
Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort More within a resort, the Hideaway at the Royalton Riviera Cancun. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
840
Price range
US$292 - US$1,065 (Based on Average Rates for a Standard Room)
Also Known As
Royalton Riviera Cancun Resort & Spa Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
840
Price range
US$292 - US$1,065 (Based on Average Rates for a Standard Room)
Also Known As
Royalton Riviera Cancun Resort & Spa Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (10,861)
Pool & Beach (1,491)
Room & Suite (1,339)
Dining (999)
Family and Play Areas (118)
Amenities (58)
Business Centre & Event Rooms (10)
Nearby
Nearby HotelsSee all 28 nearby hotels
Hideaway at Royalton Riviera Cancun
5,397 reviews
.22 km away
Haven Riviera Cancun
144 reviews
2.81 km away
The Grand At Moon Palace
4,933 reviews
3.76 km away
Zoetry Paraiso de La Bonita
2,635 reviews
3.76 km away
Nearby RestaurantsSee all 168 nearby restaurants
Los Caporales
264 reviews
4.27 km away
Manglar Buffet Restautant
359 reviews
4.34 km away
Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
275 reviews
4.31 km away
Bugambilias
282 reviews
5.04 km away
Nearby AttractionsSee all 106 nearby attractions
Xoximilco Cancun
2,090 reviews
6.21 km away
Tequila Factory Cancun
11 reviews
3.45 km away
Marina La Bonita
140 reviews
3.31 km away
The Original Snorkeling Adventure
489 reviews
5.36 km away
Questions & Answers
Ask a question
jeanfrancoisp877
January 18, 2019|
AnswerShow all 2 answers
Response from Kyle8383 | Reviewed this property |
Yes there is sea weed on the beach but only a little bit. While we were there they had someone scooping it up in a machine.
0
Votes
KtotheL
January 18, 2019|
Answer
Response from ahec2016 | Reviewed this property |
They have them both.
0
Votes
wpggirl
January 16, 2019|
AnswerShow all 6 answers
Response from Tom K | Reviewed this property |
I did see hand sanitizer at all the restaurants but they did not push it like in the Dominican or other resorts. As far as I know I heard of no one getting sick from the food. There were a few people with colds ,some... More
2
Votes
Room Tips
"avoid rooms that are facing the trees, as the trees (I forget the name of the trees) cause awful smell."
bythespirit
yesterday
Read review
"Pool side with Hot tubs"
MDS1967
4 days ago
Read review
"Any Pool view"
LIVERPOOlger99
1 week ago
Read review
"Make sure the given roon in arriving be match with your reservation. They may give you the wrong one."
alihA5546YY
1 week ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing