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Ventana Big Sur, an Alila Resort

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Dining (96)
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Certificate of Excellence

About

Location
Cleanliness
Service
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Certificate of Excellence
Even when you're inside, you'll always be connected to the outdoors at Ventana Big Sur – our luxurious, rustic and inviting guestrooms are tucked among the meadows and redwoods. Ventana's 59 rooms and suites are arranged around our 160-acre property in secluded groupings, offering the utmost in privacy and serenity. Constructed of sun-bleached cedar, the buildings blend harmoniously into the natural surroundings, with interiors featuring rich leathers and woods that provide a soothing, sophisticated retreat.
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Property amenities
Free Parking
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Romantic
Mountain View
HOTEL CLASS
Hotel links
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Hotel packages
365Reviews
441Photos
18Q+A
19Room tips
Traveller rating
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Popular mentions
I booked a hike-in Glampsite in advance and it ended up being a weekend that was raining. The glampsite was lovely, thoughtfully put together and secluded. We also stayed warm and cozy inside despite the rain. This resort overall lacked some basic amenities that I expect from a
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Review collected in partnership with this hotel
Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 3 days ago
Thank you for your feedback and for taking the time to share your glamping experience with us. I am delighted that you enjoyed your glampsite and our staff. However, I will share your comments about the amenities with our team so improvements can be made, and I apologize for the lack of attention to these details. We appreciate your comments and I look forward to welcoming you back in the near future. Kind Regards, Vanessa
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Beautiful property with high end unforgettable views. Scenery is unreal the Hotel strives to do their best. Wonderful happy hour. Incredible spa treatment from Aya! Book the lavender treatment. Take the complimentary walk of the property.
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Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 6 days ago
Thank you for your kind words and for taking the time to write about your experience. I am delighted that you enjoyed your time with us. We hope to welcome you back in the very near future. Kind Regards, Vanessa
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Although the management has changed numerous times since we began vacationing at Ventana 4 years ago, the service staff has remained the same - and it is their attention to detail, warm personalities and desire to ensure the best stay possible that really makes this place
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Review collected in partnership with this hotel
Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 6 days ago
Thank you, Cindy, for your kind message and for taking the time to share your experience with us. I am delighted that you enjoyed your stay and the service. I look forward to welcoming you back in the near future. Kind Regards, Vanessa
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The views, the property, the service, the accommodations...all superb! Ventana Big Sur is the perfect blend of calm, relaxing, casual nature...and upscale, luxurious comfort. You can relax and be pampered, or hike and exercise all you want. Perfect balance in a perfect
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Review collected in partnership with this hotel
Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 1 week ago
Thank you, Jennifer, for your kind message and for taking the time to write about your experience at Ventana Big Sur, an Alila Resort. I am delighted that you were able to enjoy the balance of relaxing nature and luxurious comfort. I look forward to welcoming you back in the near future. Kind regards, Vanessa
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Overall is good. Except little things here and there. For instance, the tolilet doesn't flush normally, we tried to do a bath in the tub but the knot is too tight and wasn't able to release the water at the end. The body washer is hard to be squeezed out. The heater is very
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Review collected in partnership with this hotel
Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 1 week ago
Thank you for your feedback and for taking the time to write about your experience with us. I will communicate your comments with the Engineering team so we can make sure to resolve these issues. On behalf of the staff, I apologize for the lack of attention to these details that disrupted what should have been a great stay. Sincerely, Vanessa
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12345615
We have been to this property MANY times over the years. The new owners have now appealed to the hipster crowd. If that is you, enjoy your experience. We are disappointed with the changes to this property. It is beautiful, the rooms are very nice. I find it exceptionally strange that such a remote location doesn’t have food on the premises, you actually have to walk 1/2 mile to the restaurant, which is nice but not what you necessarily want to do first thing in the morning. No bowl of apples at the front desk...the feeling is not of generosity.....but of penny pinching, Even the wine and cheese is carefully portioned out, for one hour only, at these prices, there is something amiss. Massage very disappointing!
2 votes
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When we stayed the restaurant was open and breakfast( and the walk) and dinner, were one of the features we liked a lot. Not sure what has happened . If the restaurant breakfast no longer available this is a major negative for the hotel.
0 votes
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Hello, It takes about 45 minutes to get to Monterey from Big Sur.
1 vote
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Are small dogs allowed?
I think they are. If you call they would be very happy to answer that q question. The staff is delightful in every way. They want to do whatever they are able to make your stay comfortable.
0 votes
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1234
"Don't go. Check out other options unless you are made of money. Ours was the 2nd LEAST expensive room. @$1,200 a night."
"We stayed in clamping site, #6 (Portola) which was conveniently near the bathrooms."
"Facing South is great for ocean views, North for forest."
"The cottage (#53) is amazing with a hot tub, day bed, and hammock. It is detached from any other room."
"Go across the street to the "other" resort"
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PRICE RANGE
US$682 - US$1,699 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ventana inn and spaventana hotel big surventana resort big surventana inn big sur
FORMERLY KNOWN AS
Ventana Inn & Spa
LOCATION
United StatesCaliforniaBig Sur
NUMBER OF ROOMS
59
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