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Palm House

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76 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Johannesburg, South Africa
Reviewed 16 June 2014

Apart from the spacious rooms and comfortable beds, the staff are a joy! Although I didn't make use of the dinner facility while I was there, the breakfasts are fantastic. It's been a while since I had proper free range eggs, and the omelette on Sunday morning was light and delicious. Well done, all :)

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Helpful?
Thank Patrick D
PalmHouse, General Manager at Palm House, responded to this review

Dear Patrick, Thank you for your positive review. I am pleased that my staff made you feel at home and I trust your conference with us was a success. I wish you well and we hope to see you again in the future. Regards Shaun Lawrence General Manager

Brussels, Belgium
Reviewed 15 June 2014

Lovely place to stay. The room was clean and spacious. Staff were super-friendly and very helpful. Just one negative remark: the hotel is distant from downtown or Water-Front and the shuttle is very expensive. Normal taxis are a little cheaper, but in any case a return trip to downtown costs the same than the price of the room itself. So,...

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Helpful?
Thank Daniella-Lamb
PalmHouse, General Manager at Palm House, responded to this review

Dear Daniella, Thank you for your review and comments. At Palm House we strive for meeting and exceeding our guests expectations and I am pleased to hear you had a pleasant say with us. Although we are a distance from Cape Town CBD, many of our guests enjoy our property purely for the peace and tranquillity of the surrounds away...

Rustenburg, South Africa
Reviewed 5 May 2014

Lovely place to stay and we had an amazing view, albeit via a small window. The rooms were adequate and spacious and we enjoyed our short stay. Staff were friendly and helpful. I would consider staying there again if we are in the area.

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Thank Estelle H
PalmHouse, General Manager at Palm House, responded to this review

Dear Estelle H, Thank you for your review. I am delighted that you had a pleasant stay and we hope to see you again in the near future! Regards Shaun Lawrence General Manager

Los Angeles, California
Reviewed 2 April 2014

Our big group had an excellent stay at The Palm House. We were 11, and stayed in the same house. The rooms were large and very comfortable. Much better than staying in a hotel if you are in a group. We could enjoy the bar and the restaurant almost exclusively for us. Were can you find better privacy? The staff...

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Thank Moises F
PalmHouse, General Manager at Palm House, responded to this review

Dear Moises, Thank you for your positive feedback. I am pleased that you and your group had a pleasant stay at Palm House as we strive for service excellence. I wish you all well for the rest of year ahead and hope to see you again in the future. Regards Shaun Lawrence General Manager

Johannesburg
Reviewed 9 March 2014

Mustapha is 'really the host with the most' - he provided excellent and thoughful service. He has made me feel very welcome, thus Palm House has become my new home, away from home. Thank you for a superb experience.

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Thank Amanda R
PalmHouse, General Manager at Palm House, responded to this review

Dear Amanda R, Thank you for your review. I am pleased that you had a pleasant stay with us and I will commend Mustapha on the excellent service he provided you. We will be looking forward to welcoming back soon! Regards Shaun Lawrence General Manager

Cape Town
Reviewed 17 January 2014

We recently visited Cape Town on a family holiday and stayed at the Palm House in Wynberg. We chose the location as it central to the Southern Suburbs of Cape Town and were blown away by the staff friendliness and "going the extra mile". The rooms were neat and tidy, and the views beautiful as well. 5 star service all...

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Thank Mike G
PalmHouse, Manager at Palm House, responded to this review

Dear Mike G, I am delighted to hear that you and your family enjoyed your second visit to Palm House. We strive to leave a lasting impression on all our first time guests who may return in the future. It was great to catch up and see how your son had grown since 2011! Kind regards Shaun Lawrence General Manager...

Breda, The Netherlands
Reviewed 5 January 2014

Home in Africa. Nice quiet location. Most friendly staff. Excellent rooms/cottages. We enjoyed it immensely. Will come again on our next trip to Capetown. Will rent a car then. Although Sean was always willing to drive us.

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Thank ReinvanderLouw
PalmHouse, Manager at Palm House, responded to this review

Dear Ben A, Thank you for your feedback. I am delighted to hear you had a fantastic stay with us at Palm House over the festive season. It was a pleasure sharing our beautiful city with you and your family. I wish you all of the best for 2014 and hope to see you all again in the future! Kind...

Reviewed 25 December 2013 via mobile

Stayed at the hotel for convenience for my daughter's wedding. It was close to the church so that made a difference for us. We could also accomodate more people in the 6person cottage and 4person cottage. I stayed at the Palm before and it seems nothing has changed there in 2 years. I wish they would do more with respect...

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Thank Swalma
PalmHouse, Manager at Palm House, responded to this review

Dear Swalma, We appreciate all guest comments. Whether they be positive or negative ones we use them as a measuring tool to help us identify areas where we excel and also areas we may need to improve on. I am sorry that we did not live up to your expectations. Kind regards Shaun Lawrence General Manager

Leeds, United Kingdom
Reviewed 10 November 2013

....would love to go back. We were delighted to be upgraded to the Pool room. This was a 'flying visit' for a week and has certainly wetted our appetite for a return visit. We used the metro from Kenilworth, but it was good to have the option of the hotel's taxi service.

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Thank Ben A
PalmHouse, General Manager at Palm House, responded to this review

Dear Ben A, Thank you for your review. I am delighted that you had a pleasant stay with us and hope you keep your word and return in the future! Kind Regards Shaun Lawrence General Manager

Pretoria, South Africa
Reviewed 3 November 2013

Good service - clean room with TV room, patio in excellent condition. Magnificent view and will surely return to stay here again!! The staff supported all requests and the breakfast was of very high standard. From this "base station" I could done all my business in the area from Simonstown, Somerset and Youngsfield. Must bring my wife along to enjoy...

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Thank strydomf
PalmHouse, General Manager at Palm House, responded to this review

Dear StrydomF Thank you for your review. I am pleased you had a pleasant stay with us and look forward to welcome you back in the future! Kind regards Shaun Lawrence General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
Surrounded by majestic palms this tranquil retreat overlooks the magnificent Constantiaberg Mountains, taking in the rear view of the "Twelve Apostles" and "Table Mountain" Palm House was designed by a protégé of renowned architect Sir Herbert Baker in the early 1920’s and has been lovingly restored to its full grandeur. The entrance hall with its original oak floors and magnificent staircase greet you after entering the elegant arched entrance. Wood paneling, open fireplaces and rich, relaxing and elegant décor will make you feel as though you are a special guest in a private home. ... more   less 

Additional Information about Palm House

Address: 10 Oxford Street | Upper Wynberg, Wynberg 7800, South Africa
Region: South Africa > Western Cape > Cape Town > Wynberg
Price Range: $179 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm House 4*
Number of rooms: 14
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Questions & Answers

Questions? Get answers from Palm House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two suits are amazing that we stayed in and well worth the price!!!!”
 of 5 bubbles kathleenb804, 17 Jun 2015 | Read review
“No opportunity to see other rooms or suites.”
 of 5 bubbles DavidE465, 1 Jan 2015 | Read review
“Go for the Pool House if its within your budget and you are traveling with a group of 4 adults (+ maybe even 2 children)”
 of 5 bubbles AyushC, 6 Jul 2012 | Read review
“The pool cottages are good for privacy and have sufficient room for a family.”
 of 5 bubbles lamlam_12, 26 Jun 2012 | Read review
“As a family we stayed in one of the cottages. It was great. With three young children I am always conscious of noise - either the noise we make or the noise of young revelers coming in late. We could be as noisy as we needed knowing that we were not disturbing anybody nor were we disturbed by anybody else.”
 of 5 bubbles kernanb, 16 Jan 2012 | Read review
5 of 5