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BEST WESTERN Glasgow Stepps Garfield House Hotel

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BEST WESTERN Glasgow Stepps Garfield House Hotel
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619 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
Reviewed 5 days ago NEW

I attended my friends wedding here on 11/02/2017, I didn't stay at the hotel. This review is about the front of house staff, I made the wedding cake (bride is my very good friend of many many years) any way I am an amateur baker and was a teeny tiny bit stressed, but the front of house staff were brilliant...

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Helpful?
Thank catrionamcneill
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear catrionamcneill, Thank you for the complimentary review of our front of house staff. I am delighted you were accommodated so well on what was clearly an anxious day for you. John informs me that your efforts paid off, and that the cake on the day was simply stunning, and greatly received. I do hope you managed to enjoy the...

Reviewed 1 week ago via mobile

I attended a business presentation here and found it to be adequate for the amount of people in attendance. I have also visited before and ate in the bar/lounge. Found the food to be lovely. Never ate in the restaurant setting so cannot comment on that. Pleasant facility with reasonable service.

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Helpful?
Thank clofter
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear clofter, Thank you for submitting your review having attended a business presentation in the Best Western Garfield House Hotel. I am pleased to read that you were satisfied with our conference facilities. We have 6 well equipped conference rooms which can facilitate meetings of various sizes, with wifi connection throughout. We look forward to you visiting us again in...

Glasgow
Reviewed 1 week ago via mobile

Stayed at this hotel on Friday 10.02.17 as we were attending the Take That Tribute Night! Couldn't fault anything at all - service was fantastic, all staff members were extremely pleasant - especially John - as well as the man and woman who were on reception upon our arrival and departure! The food was excellent and beautifully presented! I have...

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Helpful?
Thank aileenm308
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear aileenm308, Thank you for the wonderful feedback of your experience of our Take That Tribute Night and overnight stay. Tribute Nights are a recent concept at the Garfield House Hotel, so receiving such high recommendation shows that we are providing an enjoyable event for all. Our calendar of future Tribute Nights and events is available on our website, and...

Pickering, United Kingdom
Reviewed 1 week ago

Second stay and just as good. Friendly staff. Comfortable rooms. Great food. This is our stop over of choice when we are driving to the scottish highlands and need to break the journey. Dogs are welcome and they don't make you feel guilty about bringing them into the hotel. And they didn't charge but that could be because I'm a...

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Helpful?
Thank NaturesMoments
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear NaturesMoments, Thank you for your wonderful praise of the Best Western Garfield House Hotel. Dogs are indeed permitted to stay with us free of charge, and are invariably welcomed by staff and guests alike! As a valued Rewards member, we appreciate your loyalty to our hotel and brand, and look forward to welcoming you back to stay on your...

Reviewed 1 week ago via mobile

Great value with a personal touch. Restaurant is excellent and consistent - have stayed 3 times for a number of nights each time. Rooms feel much larger than you'd get in the usual competitor hotels in my experience. Rooms at back have views of fields. No where to stroll to from the hotel but rail station is 5 mins walk...

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Helpful?
Thank David G
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear David G, Thank you for you positive feedback from your stays with us. Your recommendation of our Bar & Grill restaurant and appreciation of our bedrooms is particularly well received, as these are two factors integral to an enjoyable guest experience. Our location outwith the City Centre affords us some field facing bedrooms, which are always praised by our...

Reviewed 1 week ago via mobile

This hotel is a hidden gem 💎 from staff to food to rooms everything is amazing , John and Lee were on duty and made my stay really great , John is an amazing manager that stands greeting his guests and you can tell he loves his job and nothing is too much trouble , Lee was on reception and...

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Helpful?
1Thank Jonricinternational
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Jonricinternational, Thank you for your wonderful review of your stay with us. I am delighted you were welcomed so warmly by John and Leigh, and I will be certain to pass on your appreciation to them both. I am pleased to learn that you felt at ease dining in the Bar & Grill. We endeavour to offer a comfortable...

Inverness, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed in the Garfield a few times over 2016 for business and pleasure and have really enjoyed my stay every time. The hotel is trendy and clean and the rooms are spacious and really comfortable. Staff are super friendly which makes a huge difference when your dining on your own. Varied menu and the food has always been delicious,...

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Helpful?
1Thank MeganMacDonald07
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Megan MacDonald07, Thank you for submitting your wonderful review of your stays with us. It is always most pleasing to receive such positive feedback from our guests on the service we provide. As you comment upon, our menu is varied to cater for all all tastes and requirements, and we will happily cater for any dietary needs also. While...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Our stay at The Garfield Hotel was fantastic The room was spacious and very clean, with a very comfortable bed I can not say enough good words about the staff who were fabulous The main reception was staffed 24/7 with a smile and nothing was too much trouble All bar and reception areas were immaculately clean with a very welcoming...

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Helpful?
Thank becky564
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear becky564, Thank you for your wonderful review of your stay with us at the Best Western Garfield House Hotel. It is always pleasing to read that service standards are not just met, but exceeded in the eyes of our valued guests. We strive to offer a welcoming, homely yet professional environment ,and from receiving such kind comments it confirms...

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

Excellent food, very clean and welcoming. Cant fault the staff one bit, very pleasant. Compliments to the chef as food is so tasty and enjoyable. If i come to glasgow again will make this a definite stay. Well done

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Helpful?
1Thank DavidS186364
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear DavidS186364, Thank you for your complimentary review of your stay at the Best Western Garfield House Hotel. I am delighted that you enjoyed all aspects of your stay, and I will convey your appreciation to the team. We look forward to welcoming you back to stay on future visits to the area. Best Regards, Tuathal Breheny General Manager

Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

Attended a January "post Xmas " party night here on Saturday. Great night . Food was exceptional , much better than you would expect at part night function. 5 courses with a choice of main and a wonderful desert. Entertainment was a DJ and there was a great range of music played to suit all tastes . Good seat spacing...

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Helpful?
Thank r0ss14
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear r0ss14, Thank you for your review of your experience of our January Blow Out night. I am delighted that you enjoyed all aspects of the evening. As you mention, this event is always well attended, and to receive such positive comments indicates we are offering a well planned, enjoyable evening for everyone attending. With regard to our bar tariffs,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: $71 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms very spacious and comfortable.”
 of 5 bubbles maska1, 16 Jan 2017 | Read review
“We had a variety of rooms throughout the hotel and all were excellent”
 of 5 bubbles shonad466, 8 Jan 2017 | Read review
“South facing room had a nice view over field's”
 of 5 bubbles Juliet1964, 14 Dec 2016 | Read review
“The executive and suites are delightful, and for a reasonable upgrade cost.”
 of 5 bubbles GusG581, 6 Dec 2016 | Read review
“Make sure you book a twin room or room with view of the garden not the car park!”
 of 5 bubbles MaiTamuda, 28 Nov 2016 | Read review
5 of 5