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BEST WESTERN Glasgow Stepps Garfield House Hotel

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BEST WESTERN Glasgow Stepps Garfield House Hotel
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636 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Glasgow, United Kingdom
Reviewed 20 April 2016

My family arranged a surprise 50th birthday party for me last week. The hotel staff were fantastic. They were all in on the secret; the staff in the restaurant, the bar staff and the manager. They made my guests so welcome, kept them abreast of where I was (in the restaurant being oblivious!) and when I was finished my meal...

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Helpful?
Thank maureenmcgeough
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear maureenmcgeough We are delighted that you enjoyed your birthday so much and we look forward to welcoming you back in the near future. Best regards Tuathal Tuathal Breheny General Manager

Glasgow, United Kingdom
Reviewed 18 April 2016

A fantastic day for my daughters wedding - we had rain, hail, snow and sunshine all at the most fabulous wedding venue. The staff could not do enough for us, the rooms, meal and service were fantastic and everyone agreed it was a perfect day at a perfect venue. Deborah said she would not have changed one single thing which...

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Thank MrsEScott2014
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear MrsEScott2014 I am delighted to read that we met Deborah's dream of her perfect day, you were a wonderful family to deal with and we look forward to welcoming all the clan back for the next family occasion. Best regards Tuathal Tuathal Breheny General Manager

Reviewed 17 April 2016 via mobile

Was here for a friend's wedding and can honestly say that it was a blast. Very well organised for a wedding venue and the day went great. We stayed over as a bit of a haul for us in a taxi. Room was clean although quite small. Bed was comfy too and staff there are all very nice. Breakfast really...

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Helpful?
1Thank BlackoutChris
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear BlackoutChris Thank you for the review and I am delighted that you enjoyed the wedding so much and we will certainly take your feedback on the breakfast under review. I hope that we have the chance to welcome you back soon. Best regards Tuathal Tuathal Breheny General Manager

Reviewed 15 April 2016 via mobile

Stopped at tgis hotel for 2 nights, the staff are very friendly and the place is beautiful. And the food was great. My one big issue was, I was woken at 5AM the first morning by the TV switching itself on, to say I was tired that day was an understatement. I ask the guy on the reception that evening...

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Helpful?
2Thank Darren C
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Darren C Firstly my apologies on how your initial feedback was dealt with when you highlighted the television was automatically turning on, this has now been rectified and some training carried out with the team should it happen in the future. Please also accept my apologies for the fire alarm sounding, however the system is here to protect all...

South Lanarkshire, United Kingdom
Reviewed 10 April 2016 via mobile

Visited today for a friends wedding , the wedding was an intimate affair & the room for the ceremony , meal & night time reception was done up beautifully !! The staff were very welcoming & attentive from the arrival to simply ordering a drink especially a young girl called Sarah who served our champagne & canopies she was extra...

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Helpful?
1Thank R3632DGnicolac
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear R3632DGnicola Thank you for the review of the day and I am delighted that all the team and in particular Sarah made such a positive impression. We look forward to you returning when you are next visiting Glasgow. Best regards Tuathal Tuathal Breheny General Manager

Reviewed 9 April 2016 via mobile

Attended the bar & grill for a birthday lunch last Sunday. All in all was a fantastic day. The staff are an absolute credit to the place! It was packed at one point and although you could see the staff were extremely busy this didnt seem to phase them in the slightest & they were still mindful of each and...

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Helpful?
Thank A J
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Thank you for posting your review of the Bar & Grill, We are receiving some great feedback on the new menu and we look forward to seeing you again soon. Best regards Tuathal Tuathal Breheny General Manager

Cumbernauld
Reviewed 6 April 2016

Decided to take my wife out for a quiet meal here as a last moment decision and can only say I cannot regret that decision. Our meal was absolutely top notch and even though the staff were having disasters behind the scene our service was excellent too. I have only been in this hotel once before for a wedding reception...

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Helpful?
Thank Shiny8163
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Shiny8163 Thank you for the review of the Bar & Grill, after such wonderful feedback I hope that we will start to see you visiting a lot more in the future. Best regards Tuathal Tuathal Breheny General Manager

Reviewed 5 April 2016 via mobile

We were really looking forward to this stay, everything looked really nice. The staff was friendly. Unfortunatly there was a party on the ground floor, keeping us awake. The staff was nice but unable to give us another room, or earplugs at least. The lady also told us that they are booked for parties often and usually the rooms right...

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Helpful?
1Thank Jennifer K
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Jennifer K Please accept my apologies for any disturbance that you experienced, any events at the weekend normally finish at midnight. Also my apologies that we were unable to relocate your room due to all other rooms being occupied at the time. On a positive note thank you for the kind comments on the team. Best regards Tuathal Tuathal...

Reviewed 4 April 2016 via mobile

Stayed over on a Saturday night and was very pleased with the room and the overall feel of the hotel, friendly staff and a very nice breakfast. Just be aware that if there is a function on it can be noisy on the first floor, but the music stopped at midnight so it wasn't too bad.

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Helpful?
Thank Bearsdenbloke
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Bearsdenbloke Thank you for taking the time to post your feedback on trip advisor and the positive comments on the hotel. We hope we have the chance to welcome you back in the future. Best regards Tuathal Tuathal Breheny General Manager

Nottingham, United Kingdom
Reviewed 4 April 2016

We booked this hotel based on the other reviews here on TripAdvisor and because for the first time we'd decided to travel to see our family with our dogs. Unlike lots of hotels that said they were pet friendly, but whacked a hefty surcharge on for "housekeeping", The Garfield House did not charge us for bringing our dogs. On top...

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Helpful?
1Thank Sam W
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Sam W Thank you for taking the time to post such an in-depth review of the hotel. I am delighted that the hotel's dog policy is such a hit with our guests and that you found our food and location to be excellent. We look forward to seeing you again the next time you visit the area. Best regards...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: $74 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor”
julesclark1, 14 Mar 2017 | Read review
“This is a dog friendly hotel but not that you would notice suggest back room ground floor if taking dogs.”
kimmclaren2017, 8 Mar 2017 | Read review
“Ground floor rooms very spacious and comfortable.”
maska1, 16 Jan 2017 | Read review
“We had a variety of rooms throughout the hotel and all were excellent”
shonad466, 8 Jan 2017 | Read review
“South facing room had a nice view over field's”
Juliet1964, 14 Dec 2016 | Read review
5 of 5