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The Sneyd Arms Hotel

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1 room 2 adults 0 children
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

Have sayed here before we were staying in room 31 check in fine apon climbing two flights of stairs got to the door at the top open it all you could smell was the smell of somone smoking it stunk iron burn marks on carpet bed was comfy breakfast was supposed to be contental breakfast I don't think toast and...

Thank david c
Reviewed 4 weeks ago via mobile

So have read a few terrible reviews of this hotel before we booked...me and six work colleagues stayed a total of 11 nights and I have to say it had everything we needed!! Friendly staff, clean bathrooms and bedding and great WiFi! Breakfast was more than adequate and given what it cost us would definately stay again......make up your own...

2Thank Lee F
Reviewed 21 January 2017 via mobile

So soon as I walk in I found the manager was very rude but I brushed it off and he wasn't helpful I had to find my own room myself and he wouldn't let me buy a cup of tea but fair enough it was before opening and I was early So I asked for the wifi code witch he...

Thank Jeff L
Leeds, United Kingdom
Reviewed 4 January 2017 via mobile

I try to start with the positives. It was a decent size room (I had a single with en-suite), the TV was good and the bed was actually really comfy. There is ample parking outside. Admittedly, you have to pay and display, but it's only £1 from 3pm to 9am. On to the not so positives. Have any hotel inspectors...

Thank rufus1988
Cardiff, United Kingdom
Reviewed 9 November 2016

Horrendous. my room, main light & radiator not working. no wash hand basin in toilet area. No internet in room or reception. Smashed window in upstairs landing covered with cardboard Breakfast supposed to be served at 7.30 I had to leave at 8am the dining (bar) area was locked and there was no one on reception. Apparently this is a...

Thank Kay A
Bargoed, United Kingdom
Reviewed 26 October 2016

We booked one night as an overnight stay before going to Alton Towers. We arrived around 10 at night and found the room was doubled booked. I wasn't the bloke he was expecting and was told no room, no other options. I had to take the wife and kids to the Premier Inn in staffordshire instead which since it was...

1Thank Richard W
Sunderland, England, United Kingdom
Reviewed 17 October 2016

We arrived at 10.30 am and although check in wasnt till 2 the guy at reception allowed us to check in early without any extra cost, even though the room wasn't ready as we told him we wouldn't be back till at least midnight....he showed us where we could park for free and gave us the code for the front...

Thank Ian C
Radcliffe, United Kingdom
Reviewed 2 September 2016 via mobile

I booked to stay here on a business trip. Unfortunately before I was due to stay I was taken ill & signed of work. My wife tried to cancel & was told she would have to pay the price for a night. After explaining the situation that I couldn't stay due to ill health (offered to send the sick note...

1Thank martinp1985
Reviewed 5 August 2016 via mobile

The room smelt stuffy. The toilet seat came away in my hand. One light bulb had gone in a 3-bulb overhead light. The wardrobe doors wouldn't close and door knob on wardrobe was missing. Breakfast promised from 7.30am but doors to dining room were locked and no sign of staff. Still no staff at 8.50 so decided to go and...

Thank Margaret M
Newbridge-on-Wye, United Kingdom
Reviewed 31 July 2016

Booked into hotel 29/07/2016 for a family wedding close by. It was a family room-Room 27. Room was dark and depressing. Pillow cases were dirty. The bed had a king-size mattress on a double bed. Bathroom was old and drab.Would have walked out but we had already handed over our cash - they do not accept card payment.. Stayed long...

Thank JulieOsh

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  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about The Sneyd Arms Hotel

Address: Tower Square, Tunstall, Stoke-on-Trent ST6 5AA, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent > Tunstall
Price Range: $45 - $70 (Based on Average Rates for a Standard Room)
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Questions & Answers

Questions? Get answers from The Sneyd Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't book this hotel”
 of 5 bubbles 257kaya, 9 Nov 2016 | Read review
“Somewhere else.”
 of 5 bubbles T4342IQrichardw, 26 Oct 2016 | Read review
“do not stay here please”
 of 5 bubbles JulieOsh, 31 Jul 2016 | Read review
“don't be afraid to ask to be upgraded to double if you select a twin accidently. Staff are super friendly”
 of 5 bubbles Suzanna1991, 1 Oct 2014 | Read review
“This is a place to be avoided at all costs.”
 of 5 bubbles mtlaries, 10 May 2014 | Read review
5 of 5