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The Upper House

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The Upper House
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260 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Alsager, United Kingdom
Reviewed 10 April 2016

Just returned from the Upper House. Excellent afternoon tea, beautiful sandwiches, cakes and scones with great service. The surroundings are also stunning. Couldn't fault this at all and we we definitely be returning.

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1Thank AmandaWoolley
Stoke-on-Trent, United Kingdom
Reviewed 24 March 2016

A lovely afternoon was spent enjoying afternoon tea. The surroundings are beautiful. We sat in the conservatory which was private and perfect as our party filled the room. The table was set with lovely crockery. We began with tea; a little more selection would have been nice, but everyone picked to their liking. The sandwiches were plentiful, the only thing...

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Thank Tommy T
Stoke-on-Trent, United Kingdom
Reviewed 23 March 2016

My wife and I visited the Upper House for Afternoon Tea. The house is impressive and stands in lovely grounds. The sandwiches and cakes were very enjoyable in an impressive room with the sound of a piano unobtrusively in the background. The part that made this a "five star" visit was the wonderful service. We were greeted and shown to...

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Thank TREVOR H
Stoke-on-Trent, United Kingdom
Reviewed 17 March 2016

went back for our 1st wedding anniversary had afternoon tea for 16 of us which was delightful then husband and I and 2 friends stayed for steak meal which was the best we have ever had. my husband and I had the bridal suite again which we could live in if could afford :) my favourite place people and food,...

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Thank Sandra L
Liverpool, United Kingdom
Reviewed 14 March 2016 via mobile

Stayed last week for a family wedding couldn't fault the wonderful venue,customer service,food and even the final touch of providing snow on the Sunday morning which had been magically cleared away before we checked out Thank You

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1Thank JohnKnapman
Abthorpe, United Kingdom
Reviewed 13 March 2016

I booked the Upper House and paid over the phone a couple of months ago as a surprise birthday weekend away for my husband. When we arrive at this impressive house we gave our name only to be met with a perplexed look on the young receptionist face..she couldn't find our booking anywhere!! I explained that I had booked over...

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1Thank jane p
Stoke-on-Trent, United Kingdom
Reviewed 9 March 2016 via mobile

Lovely clean setting to enjoy afternoon tea, good selection of cakes and sandwiches, polite staff. Enjoyed a walk outside afterwards, this venue also allowed children to afternoon tea (others don't allow children) which meant we could enjoy this as a family.

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1Thank beccaj5714
Stone, United Kingdom
Reviewed 5 March 2016 via mobile

Top class customer service and very professional and courteous throughout our entire meal. Will definitely visit again and top marks to Phil who went out of his way to make us feel welcome. Food was lovely and nicely presented. Worth the 5*!

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1Thank Elliott S
Stone, United Kingdom
Reviewed 5 March 2016

Good: 1.Friendly staff 2.Historical building 3.Nice views To improve 1.The food- for a premium price should serve only premium food. Felt like buffet style having three course meal sold as a package. Overpriced. Served cheap dinner rolls cold with steak dinner. Excuse ran out of premium bread. 2.The service-pay more attention at your tables 3.Overall experience(valet/bellman, missing music in lounge-felt...

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Thank MJOne1
Reviewed 1 March 2016 via mobile

Visited on a Monday and had the set lunch which was excellent value. When we arrived we waited in the lounge area which was lovely and cosy. Once the starters were ready we went through to our table which was great. The food was lovely and we especially liked the variety of vegetarian options. Would love to return for one...

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Thank PKHJW

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room

Additional Information about The Upper House

Address: The Green, Barlaston, Stoke-on-Trent ST12 9AE, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent > Barlaston
Price Range: $124 - $176 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Also Known As:
The Upper House Hotel Barlaston
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Questions & Answers

Here's what travellers have asked, with answers from The Upper House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear view bedroom-scenery is stunning”
 of 5 bubbles 860miah, 21 Nov 2016 | Read review
“Would categorise this as a country house hotel - former home of the Wedgwood family, steeped in history. Bedrooms recently modernised.”
 of 5 bubbles bobhA8192NQ, 11 Nov 2016 | Read review
“our room had a big balcony overlooking the gardens. the rooms are names not numbered.”
 of 5 bubbles pennyw293, 9 Nov 2016 | Read review
“Try and get an executive upgrade!”
 of 5 bubbles Glendeyne, 29 Oct 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles annieEastYorks, 12 Sep 2016 | Read review
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