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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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1,602 Reviews from our TripAdvisor Community

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Showing 1,593: English reviews
stoke
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

Just got back from the hotel and missing the food already .we had 3 nights here on a dinner bed breakfast deal and really enjoyed it I liked the fact that all the meals on the menu didn't have a silly supplement for a steak etc the room was excellent and warm and the pool and gym were very good... More 

Helpful?
2 Thank steveStoke
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW via mobile

We have stayed at the hotel several times and it has always been good. It's not overly expensive with comfortable rooms, good breakfast and a really nice pool and gym. We always get taxis in and out of Shrewsbury and eat out which does add to the cost but still always enjoyed our stay. Will definitely go again.

Helpful?
Thank Mcr-Foodie
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Mcr-Foodie, Thank you very much for your positive feedback. I am glad to hear you enjoyed your stay with us and we are looking forward to welcome you back again for your next visit. Kind regards Kordula Griffiths Operations Manager More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago via mobile

Attended a wedding last Saturday certainly wouldn't recommend this place for a wedding. We were cold all day, I sat in my coat to eat the very average wedding breakfast. The lamb was tough, we asked for some mint sauce but it came after we'd finished the meal. Prices at the bar were extortionate and there was a very unfriendly,... More 

Helpful?
Thank janeah2
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear janeah2, I am very sorry to hear your negative feedback about your stay. Please accept my sincere apologies for your inconvenience. I have passed your comments to the relevant Head of Department to improve your customer service. Kind regards Kordula Griffiths Operations Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We'd booked a break online which included a treatment in the spa, use of the spa facilities, dinner, bed and breakfast - all for just £209. We checked into our room at 2pm, which was a lovely size with a big bathroom. Then went straight for our massage - picked up robe, slippers and towels from the spa reception and... More 

Helpful?
Thank CathyD77
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear CathyD77, I am glad to read you positive feedback about your stay. We are pleased to hear you enjoyed your stay with us and the service we offered for your special package. It is always a pleasure when our guests give us positive feedback for our hospitality. Please visit us again. Kind regards Kordula Griffiths Operations Manager More 

Shrewsbury, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

We stayed on a Sunday night and initially everything was perfect. A lovely room, friendly efficient service in the bar and a lovely dinner in the restaurant. It all went wrong the next morning when, just as we were about to shower (at 7.a.m) the power went off. Reception told us they were investigating but we heard nothing more. As... More 

Helpful?
1 Thank maggiewhitelock
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear maggiewhitelock, I am very sorry to hear your feedback about the handling regarding the power cut we had caused by a falling tree in the area. If you would like to contact me directly I will have a look what I can do for you h6629-om@accor.com. I am looking forward to hearing from you. Kind regards Kordula Griffiths Operations... More 

Manchester, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

Arrived here today and wondered what we would find after reading the reviews. Great friendly staff. Lovely ensuite room. Fantastic setting not far from Shrewsbury. The spa and thermal suite are fab. Pool not cold! Sauna and steam rooms lovely and warm. One a little too hot for me. Fabulous to have an ice room and snail shower with different... More 

Helpful?
Thank Anita D
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Anita D, Thank you for your positive comments. I am glad to hear you enjoyed the facilities and service we provided. We are looking forward to welcome you back in the near future. Kind regards Kordula Griffiths Operations Manager More 

Shrewsbury, United Kingdom
1 review
Reviewed 2 weeks ago

Having visited the Hotel twice in the matter of a week I wish to share my experience ,I attended friends wedding last Saturday and a Stadco retirement yesterday ...Saturday very busy ,staff seemed a little under pressure ,food a little bit to be desired for a 4* property, bland and unappealing both wedding breakfast and buffet... The guy behind the... More 

Helpful?
Thank dunwoody775
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear dunwoody775, Thank you for taking time and share your experience regarding your two visits at our hotel. We passed your comment regarding the food to our Head Chef for improvement. I am glad to hear the power cut situation was handled so well from our team front and back of house. We hope it will be not your last... More 

2 reviews
Reviewed 2 weeks ago via mobile

Paid for a 2 night spa break. 4/5 stars because no spa gift in my room (part of spa break), no robe and slippers (part of spa break), miniature croissants for breakfast (who eats mini croissants?!), dodgy tv (tv guide didn't work).everything else delightful and would definitely come again! Could have bigger grounds - not much place to walk

Helpful?
Thank Emily J
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Emily J, Thank you for taking time to share your experience. I am very sorry to hear that your Spa gift was not in the room please accept my sincere apologies. The bathrobe and slippers for our Spa guests are handed out at the Spa & Leisure reception. I am glad to hear you would like to come back.... More 

West Midlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

Dev was both charming, funny and attentive at all times throughout our evening. This was despite him being the only person serving at the bar and him being absolutely inundated with guests from the bar and the wedding parties. He is a real credit to this hotel - I do not know how he does it. Well done to the... More 

Helpful?
1 Thank Cez C
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Cez C, Thank you for sharing your experience about your stay at Albrighton Hall. We are delighted to hear the positive comments for our team member Dev. He strives always to provide excellent customer service especially at busy times. Hopefully we can welcome you back again in the near future. Kind regards Kordula Griffiths Operations Manager More 

Glasgow
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

This was our third visit. The setting is fantastic. The food is great and the service is first class. Each time we visit, the room just gets better, but I can't imagine it can get any better than the room we had this time. It was superb.

Helpful?
1 Thank InigoQuesta
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear IngioQuesta, We are very pleased to hear your positive feedback about your stay at Albrighton Hall. Our team work hard to provide constant excellent customer service. I am glad we achieved your expectations. Hopefully we can welcome you back to your fourth visit. Kind regards Kordula Griffiths Operations Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 

Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Region: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range: $122 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and other travellers.
8 questions
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Manchester, United Kingdom
12 days ago
Linkoping, Sweden
7 months ago
over a year ago

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Questions? Get answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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