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Mercure Shrewsbury Albrighton Hall Hotel and Spa

Hotels.comUS$85*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$101*
US$85*
US$101*
US$85*
US$101*
US$85*
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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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1,745 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Showing 1,735: English reviews
Winchcombe, United Kingdom
Reviewed 13 January 2015

Although it is a few miles out of town, we found this hotel ideal for exploring Shrewsbury. The rooms were comfortable and warm and the staff very friendly and efficient. We had dinner there on the Friday evening and found the restaurant a touch formal with prices you would associate with hotel dining. The food was good though. We made...

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Helpful?
Thank martinb53
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear martinb53, Thank you for your positive feedback. We serve dinner as well in the bar with a different menu and in a more casual atmosphere. Please visit us again when you are in the area. Kind regards Kordula Schloesser Operations Manager

Chester, England, United Kingdom
Reviewed 12 January 2015

We booked a 2 night wellness break for a costly price. For this we were promised 4 spa treatments, plus £38 worth of treatments of our choice to spend each, plus a spa gift. We got 2 treatments each, in a spa with the jacuzzi, ice room, and steam room out of order, disorganised staff (we were left waiting for...

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Helpful?
1Thank Craig B
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Craig B, I'm really sorry your experience of our hotel did not live up to your expectation. I passed your comments to our Spa Manager and she will discuss them with her Team to improve their communication and Customer Service skills. We contacted after you mentioned, the “third party website” to change the information. Unfortunately they don’t need to...

Shrewsbury, United Kingdom
Reviewed 11 January 2015

Review collected in partnership with Mercure Hotels
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Helpful?
Thank ATTWeaver
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Birmingham, United Kingdom
Reviewed 9 January 2015

This hotel was picked due to the previous reviews and the photos. It is also very near Shrewsbury by car, which is visually an interesting town to visit. The hotel is placed amongst a back drop of fields and a small lake/large pond. If the weather was good this would be very pleasant to walk around. I used the swimming...

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Helpful?
2Thank Teresa K
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Teresa K, Thank you for taking time to leave your response. Some soft refurbishments are planned within the next 18month. I am very pleased to see your positive comment about our staff. Hopefully we can welcome you back in the near future. Kind regards Kordula Schloesser Operations Manager

London, England, United Kingdom
Reviewed 6 January 2015

Having used Mercure hotels before, chose this one from its web-site description, and was not disappointed. An attractive and atmospheric building, lovely grounds with adequate parking, and warm, well-appointed rooms. What more can one ask? I did not stay long enough to sample the dinner menu on this occasion, but the breakfast was excellent, and the staff polite, cheerful and...

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Helpful?
Thank 82dons
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear 82dons, Thank you for your feedback. I am pleased to see you enjoyed your stay with us and hopefully you will visit us soon to have more time to explore all our facilities. Kind regards Kordula Schloesser Operations Manager

Northampton, United Kingdom
Reviewed 5 January 2015

Booked the two night wellness break at albrighton hall through lastminute.com for me and my partner as a treat for his birthday/new year. Was really looking forward to it based on the pictures of the hotel and grounds online and reading other reviews, and we weren't disappointed. It is a beautiful hotel in lovely quiet grounds, the staff on reception...

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Helpful?
1Thank Jocelyn G
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Jocelyn G, Thank you for taking the time to post your detailed and positive response. I am glad our Team made your stay so enjoyable and you felt so welcome. We will take some of your comments to work on. Thank you so much for your recommendation and hopefully we will see you again. Kind regards Kordula Schloesser Operations...

Telford, United Kingdom
Reviewed 4 January 2015

Stopped here for two nights over the New year with friends for the second time, stayed in rooms 88/89 outside the main hotel as we requested, so quiet very spacious and cleaned to a very high standard. The hotel staff are very friendly and nothing is to much trouble for them especially the bar staff who have a great sense...

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Helpful?
Thank antony m
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear antony m, I am pleased to read that you enjoyed all aspects for your stay and you had a wonderful time. We are looking forward to welcoming you back to the hotel in the near future. Kind regards Kordula Schloesser Operations Manager

Cannock
Reviewed 4 January 2015

well this was our 3rd return for new year gala as we have had super stays before but what a change.our first night meal was very nice all waiting on staff very good .New years eve , we found the room to have too many tables for staff to cope with no party poppers on table very basic to other...

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Helpful?
Thank normskidabble
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear normskidabble, I am really sorry your experience of our hotel did not live up to your expectation. We started to serve the 4 course meal at 08:15pm and finished the dessert at 10:30pm. We had a delay to serve the starters, due to short notice of some customer requests. There was a miss communication between set or choice menu....

Stourbridge, United Kingdom
Reviewed 4 January 2015 via mobile

High standard in all areas, especially for the price. Only pick up point is that the swimming pool is a bit small, besides this very impressed with everything. Staff were courteous and very professional. The room was of a high standard and very comfortable. Would definitely recommend.

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Helpful?
Thank Seb S
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear TripAdvisor Member, I am pleased to see your positive review and thank you for your recommendation. Please visit us again in 2015. Kind regards Kordula Schloesser Operations Manager

Stafford, United Kingdom
Reviewed 4 January 2015

Recently visited this establishment for a break around new year. We picked it due to the proximity to Shrewsbury but also because we wanted somewhere where there were swimming/spa facilities. Check in was simple and the girl on the front desk (i am assuming Eastern European, may be wrong) was very nice and helpful. Plenty of parking at the hotel...

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Helpful?
Thank Southall202101
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Southall202101, Thank you for taking the time and post a review about your recent stay. I will take some of your comments and share them with our Team to work on and improve our service. Hopefully you will visit us again in 2015. Kind regards Kordula Schloesser Operations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 

Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Region: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range: $140 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and other travellers.
14 questions
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Manchester, United Kingdom
6 months ago
Linkoping, Sweden
over a year ago
over a year ago
Brighton, United Kingdom
10 days ago

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Questions? Get answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked superior double room for our stay which we found on the small side. Would book larger room for next stay. Only complaint I had regarding room was that I spilt some chocolate on the bed and un be known to me it was on the duvet when I went to sleep,causing chocolate to melt and stain the duvet cover. It was clearly visible. I thought room service would have seen this and changed cover but they did not. I omitted to mention this as we were only there for 1 more night. Apart from that everything else in room was of a high standard”
taff615, 17 May 2017 | Read review
“Room on higher floor best views of grounds”
219aimeet, 12 May 2017 | Read review
“Room 4 was in the main house which meant no walking from the stable block in bad weather!”
BillyM_11, 2 May 2017 | Read review
“Lake view rooms are very spacious”
triciawn, 23 Apr 2017 | Read review
“Chose the main house if you don't want a walk in all weathers.”
AnnabelleH525, 20 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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