We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Mision Palenque

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hotel Mision Palenque
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

423 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 88: English reviews
Manchester, United Kingdom
Level Contributor
344 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 1 week ago

We stayed one night on a tour. Hotel coped well with it. Dinner was good, service fine. Breakfast buffet was typical but ok. Rooms were also ok for a night. Its difficult reviewing a hotel under these conditions, but it was a pleasant stay.

Thank george g
Management response:
Google Translation

Estimado Sr. George, agradecemos su comentario y calificación, nos da gusto saber que disfruto su estancia con nosotros y que... More 

Aalst, Belgium
Level Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 2 weeks ago

Nice modern hotel with a lovely pool and a pleasant restaurant. We stayed here with a large group from Flanders. Unfortunately, the first day everything was not ready in time. The rooms were quite small and smoking some stale. The shower is separated by a curtain. A lot of insects. Very friendly staff.

1 Thank Hubert645
Management response:
Google Translation

Estimado Sr. Hubert, agradecemos el tiempo que se tomo en verter su comentario, agradecemos su preferencia y lamentamos los inconvenientes... More 

Atlanta, Georgia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

Beds are like sleeping on a rock. NO hot water...ran hot water for 15 minutes and was still cold. Open-air dining, which was nice. Staff spoke limited English...enough to get by. We had already paid for the room and they tried to charge us again.

Thank Rudy A
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Rudy, we appreciate the time it took to pour your comment, we regret the incidents that took during their stay, are areas of opportunity in which they have to work and improve regarding the service and customer care that distinguish us with their preference, . the actions needed for hot water service in rooms are taken, staff are trained... More 

Melbourne, Australia
Level Contributor
195 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 12 October 2016

We were part of a small tour group who were booked in by our tour company so that we had a comfortable place to sleep before accessing the amazing archaeological site the following morning. The hotel is set in beautiful gardens with an inviting pool and an open lobby and dining room surveying the surroundings. The accommodation rooms are bright... More 

Thank DennisJA
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Guest: We appreciate the time it took to pour your comment and rating, we are pleased to know that the staff was aware of their requirements and make your stay as pleasant at all times, this motivates us to continue improving the services and attentions customers who honor us with their presence, we'll see you in this your hotel.... More 

Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 August 2016

I actually visited in Dec of 2014, but it wouldn't let me enter that, writing this from my notes and memory. Decent room, if a bit dated, with cold air conditioning, everything worked except later in the evening the wifi stopped. Talked to the front desk about it, they were having problems etc, wasted over an hour or so trying... More 

Thank Topes13
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Guest, thank you for taking the time to pour your comment, we regret the incident with the weather and wifi,, it has now placed a lobby as specified in the mission area in order to provide better service in the internet area customers who honor us with their preference, we expect the opportunity to have you with us again... More 

Level Contributor
8 reviews
8 hotel reviews
Reviewed 16 July 2016 via mobile

We stayed for 3 nights during our honeymoon in Mexico. We slept in room 201 and it was very clean and comforable. Good bed, nice bathroom and we found a towel sculpture every day on our bed (a special thank to Miss Fabiana for this!). The restaurant is quite good but when it is almost empty: with a few more... More 

Thank Giulio C
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Mr. Giulio We appreciate your comment and we are glad to know that in a special celebration as their honeymoon, Hotel Mision Palenque has been chosen as a destination to stay, regarding the service restaurant the necessary measures be taken to expedite service and avoid future complaints from other guests. Receive a big hug from Family Hotel Mision Palenque.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2016 via mobile

The hotel was ok! Can't complain about the standard, food was good (breakfast and dinner), room and bath were clean, everything worked properly pool was relaxing, but that was it. There were so specialties. We stayed for 1 night and it was good, I would come back for 1 night but definitely not longer.

1 Thank kathy695
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Ms. Katy, we appreciate the time it took to pour your comment, this allows us to see areas of opportunity in which we need to improve service and customer care. We expect the opportunity to have you with us again and can observe the changes that are being made. Cordially Javier Pascual General manager Palenque More 

Celestun, Yucatan, mexico
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 June 2016

nice and peaceful grounds, rooms are dated but acceptable, resturant was 3 stars, service at check in was great, very helpful people for information on attractions in area and for amenities in hotel, i would return to this hotel again.

Thank Gary D
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Gary, thank you for your comment, we are glad to know that your stay with us was pleasant the staff was aware of their needs, this motivates us to continue working on the quality of the services we offer. Respectfully Javier Pascual General Manager Hotel More 

Central Mexico and Gulf Coast, Mexico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2016

Stopped here for one night only,rooms ok no WiFi. Breakfast minimum, no bar and very little to do. T.v actually turned but no channels available. Seemed to be a stop over point for tour trips so hotel very noisy at ALL times.

1 Thank sbaggaley64
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Guest, we appreciate the time it took to pour your comment and it is vitally important to us as what we mentioned are areas of opportunity, looking for a better internet provider in order to provide better service, the variety of channels that must be revised to expand. We expect the opportunity to have you with us again and... More 

Level Contributor
798 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
Reviewed 18 April 2016

The hotel is quite extensive but built in the 70's style of motel with rooms opening on to an outside corridor. The rooms were comfortable and of reasonable size. (After the previous hotel in San Cristobal, the rooms seemed large). There was wifi, but painfully slow. The room safes were operated by obtaining a lock/key from reception at no charge.... More 

1 Thank AntarcticBound
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review
Google Translation

Estimado Huésped: Agradecemos el tiempo que se tomo en verter su comentario, lamentamos que el servicio de restaurante fuese lento,... More 

228 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (189)
Room/Suite (31)
Family/Play Areas (7)
Hotel & Grounds (38)
Dining (12)
Pool/Beach Area (20)
View from Room (7)
Bathroom (11)
Other (63)

Management photos: Courtesy of the property manager

All Management Photos (39)
Room/Suite (1)
Other (38)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Palenque hotels
0.3 km away
Hotel Chablis Palenque
Hotel Chablis Palenque
#2 of 34 in Palenque
526 reviews
4.0 km away
Chan-Kah Resort Village
Chan-Kah Resort Village
#4 of 34 in Palenque
517 reviews
0.4 km away
Hotel Maya Tulipanes
Hotel Maya Tulipanes
#3 of 34 in Palenque
435 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Hotel Villa Mercedes Palenque
3.2 km away
Piedra de Agua Palenque
Piedra de Agua Palenque
#13 of 34 in Palenque
168 reviews
1.1 km away
Hotel Ciudad Real Palenque
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mision Palenque offers upscale accommodations in a place surrounded by waterfalls, majestic Mayan vestiges of past and wild landscapes dream, perfect for those seeking to do business or grandiose weddings events in a different environment, in addition to excellent choice for the place who wants to discover one of the most important treasures of the Maya. Our hotel in Palenque, Chiapas has 156 rooms, including 2 suites, with services and amenities of first class. Moreover, Mision Palenque has one of the best spas in southern Mexico. We provide the business traveler 3 lounges with capacity up to 330 people, with all business services requiring social events or business meetings in Chiapas are a success. Hotel Mission Palenque supports you with the organization and we provide everything necessary so that your expectations are met. In our facilities you'll also find restaurant, pool, gym, jacuzzi, bathhouse, sports courts, bicycles, children's areas, tobacco and crafts shop. Our hotel in Chiapas, Mexico is located just 15 minutes from the archaeological site of Palenque, a 15 minute drive from Palenque, 5 hours and 30 minutes from San Cristobal de las Casas and 90 minutes from the airport of Villahermosa, Tabasco. ... more   less 

Additional Information about Hotel Mision Palenque

Address: Periferico Oriente s/n, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: $70 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mision Palenque 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelTravel.com, Orbitz, Odigeo and Travelocity so you can book your Hotel Mision Palenque reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mision Palenque Hotel Palenque
Mision Hotel Palenque
Palenque Mision Hotel
Hotel Style:
#3 Family Hotel in Palenque
#3 Spa Hotel in Palenque
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Mision Palenque staff and other travellers.
3 questions
Ask a question
Questions? Get answers from Hotel Mision Palenque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away only use as a last resort”
 of 5 bubbles sbaggaley64, 11 May 2016 | Read review
“Best away from the dinning area”
 of 5 bubbles AntarcticBound, 18 Apr 2016 | Read review
“check the room before you pay”
 of 5 bubbles joaol271, 5 Apr 2016 | Read review
“All Rooms are great”
 of 5 bubbles enriqueb169, 15 Jan 2016 | Read review
“All rooms have a view of the garden”
 of 5 bubbles caryfajardo, 31 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay