Senyum World Hotel

Senyum World Hotel

Jl. Ir. Soekarno No 144, Beji 65236 Indonesia
Traveller (265)
Room & Suite (47)
Dining (8)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

3.5
#1 of 1 hotels in Beji
4.3 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.0 of 5 bubbles
Value
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL STYLE
Trendy
Languages Spoken
Indonesian
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Mini golf
Water park
Children's playground
Secured parking
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Billiards
Entertainment staff
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Concierge
Non-smoking hotel
First aid kit
24-hour front desk
Laundry service
Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Family rooms
87Reviews1Q+A4Room tips
Traveller rating
  • 27
  • 29
  • 15
  • 8
  • 8
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Mikhael wrote a review Jan 2020
Surabaya, Indonesia203 contributions130 helpful votes
3.0 of 5 bubbles
Another stay with my fams during holiday season.
This time i stayed in their green building not the thematic hotel. I arrived at 6 pm after long traffic jam. Room is ready to use and check in was fast. Generally staff is friendly and polite.

+
1. Facility.
For kids this hotel facility is unbeatable.
2 swim pool (all cold water), huge playground, basket ball court, futsal court, mini golf, jacuzzi, sauna, steam, library they all have it. Basically kids dont need to leave hotel.
2. Locations.
Located at the same complex of mall and Jatim Park 3 amusement park.
Just right in front of Batu educational milk factory and some good restaurant.
3. Comfy room.
Green building was separated to 2 sections, hotel (2-9th floor) and appartment (10-15th floor). I stayed at 9 floor, room aize was addequatte, clean, bright, double bed was queen not king, no carpets on the floor, good design.
4. Free minibar.

-
1. Management.
They dont maintain the property well, balcony was very dirty. I think its been month without cleaning, dusty both on floor and window.
2. Management.
During my stay i asked for extra bed, and they inform charge is $80. I have stayed in 5* international chain hotel and they all charge way lower than this hotel. Their room during weekend was $80, how can they charge EB for $80?? On my first visit in August, they dont have extra bed but they now have it. But with charge they offer i dont know is it improvement or degradations.
3. Management.
I was asking for upgrade to suite, they cahrge me $90 ( remember the extra bed was $80). I agree but i want to check the room, then reception denied as their policy is not to show any of their room. He just showed me the photo, so i cancel it.
4. Bathroom.
Very small space, feels cramped.

All room they sold is bfast inclusive, bfast was okay, good variety with acceptable taste.
With facility they have i really sugget they find good partner to manage this hotel, with good management this hotel could be one of the best in Batu.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakuna Matata wrote a review Sep 2022
Denpasar, Indonesia8 contributions5 helpful votes
3.0 of 5 bubbles
This is my first time to stay at this hotel. Since i planned to having fun with my family at Jatim Park 3 then i choose this hotel for staying 3D2N. I booked at family room without BF, so they placed us in the Green Building. The room such like 2BR apartment, the size is adequate and homey with mountain view. Otherwise, the cleanliness need to improve which is in the bathroom, balcony, and the bedroom itself, you still can find some hairs in every corner and dusty, need to brushing the balcony as well. No chairs in the balcony so we can't sit down to enjoy outdoor area.

During our stay, i also bring my mom for vacation. She's been 70 y.o and imagine to explore Jatim Park 3 we need wheel chair to comforting her. We borrowed once, but one of the foothold was broken then i asked for changed. I wasted my time more than 30 minute to release this with approval of manager since they informed the wheel chair can't be used in the Jatim Park 3. Such as terrible service ever and really not helpful. Can you imagine the old people need to walk surround area without any assistant? The night before we asked for additional bath towel with staff who deliver the wheel chair and he just informed to call HK by ourself, OMG guyssss where is your hospitality service?? After all of this, there's no apologize letter or anything to do for guest recovery. I really could not understand, i read some previous guest reviews and this kind of bad services already happened a few years ago. So, please read the guest reviews as input, change your hotel management with the trusted ones if needed to get more better improvement. No greetings from your staffs, no smile, no name tag put in, no feedback asking before left, it was a basic hospitality that missing.

The hotel product is really good though many maintenance needed inside. We can find some relaxing and fun sport in the 1st floor, fit for kids as well as millenials. The kids & adult pool, both with cold water, you need to consider providing warm water since Batu weather is cold enough. Noone incharge in the lobby of Green Building after 6pm then it would be concern of safety and security. Noone directing the parking area as well. It seems this hotel lack of staffs, you can cutting manning in area with low risks.

I can say that i have fun time with my family during our vacation but no exceptional service felt during stay at this hotel. Nothing special except the homey room. Again, please doing improvement, this hotel could be better i'm sure.
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sammkris wrote a review Jan 2022
Surabaya, Indonesia587 contributions63 helpful votes
+1
4.0 of 5 bubbles
Senyum World Hotel is very suitable for families, because it is directly connected to Jatim Park 3, one of the Recreation Center in Batu City, and Dino Mall. If you want to find some culinary places, just go to the Mall, and you will find a variety of restaurants. If you want recreation with your family, just go to Jatim Park 3.
About the hote, the room is quite spacious and clean, TV and wifi are also available. The hotel also provides play and recreation facilities for hotel guests, such as a swimming pool, basketball court, playground and others.
The lack of this hotel is the noise from the residential area next to the hotel, especially at night. I was staying in the thematic room (Mexico) on the 8th floor, but I still heard quite loud music from the settlements around the hotel. I recommend this hotel for those of you who travel with family.
Read more
Date of stay: October 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Okky Soegiarto wrote a review Feb 2020
Bali, Indonesia3 contributions2 helpful votes
2.0 of 5 bubbles
Hotel room’s was thematic interior designed, lobby area is spacious, bathroom and balcony need a bit cleaning as the condition was not too clean. Coffee shop located in the lobby area was fully occupied during morning breakfast, need more tables & chairs, staff was not well organized, run out juices-glasses, late food refill, coffee was tasted bad, good food variety but the taste was not recommended.

Good hotels for kids because a lot of playing ground and activities nearby pool.

Overall the service and management need improvement.
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
meltomb wrote a review Jan 2022
166 contributions12 helpful votes
3.0 of 5 bubbles
The hotel located just a few metres away from Dino Mall. They have 4 elevators if I'm not mistaken, but A LOT of rooms. So you have to get a line before go to the rooms!
The thematic deluxe rooms was spacious enough. Everything was wrapped by plastic (the towel, glass).
The bath towel looks old, very thin for 5 stars hotel. This hotel should be 4 stars hotel for sure.
When I stayed here on January, there was black out for entire Jatim Park 3 include the hotel.
My mother was in room and couldnt go to Lobby because of the black out. And did you know? It took almost 1 hour to get the electricity back! It was disaster for 5 stars Hotel to have this issue!
So, if you are looking for 1 night (just a night) to stay near jatim park 3, you can consider this hotel. If you are looking for more than a night, I consider the other hotels.
The breakfast was Spicy! Almost all the food were spicy of pepper! How could a kids friendly hotel could serve spicy pepper fried rice, soup for the children?!
Read more
Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Weny wrote a review Sep 2023
Malang, Indonesia2 contributions
2.0 of 5 bubbles
Hotel with full facilty but poor service. Back to room at 11.25 and the door lock cant open. So I must to go down to lobby leave two of my children alone at 7th floor. They,FO, said it because close with the checkout time. I've been stayed ini another hotel but they not setting the door lock below 12.00. What a good service!!
The second problem, The playground clean at 11.00am, service inform that they will clean the playground. Oh my God, can they see it full of kids playing full and full with guest. How can this hotel just flexible, guest cek out at 12.00 and cek in time at 15.00 so you have spare almost 3hours to clean the area, not to rush the guest to leave the plyground area when the guest is still enjoy the facility. Senyum Hotel but when we stay in here its not SENYUM anymore!
Read more
Date of stay: September 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aldino Reza Pratama wrote a review May 2024
Malang, Indonesia519 contributions55 helpful votes
+1
1.0 of 5 bubbles
My experience at this hotel was incredibly disappointing and frustrating. Firstly, my requests were simply not fulfilled; it felt like the staff didn't care about meeting guests' needs. Speaking of the staff, they were quite unfriendly and unhelpful throughout my stay. The room itself was a disaster. It was clear that maintenance was sorely lacking—there was a leak from the AC unit, the wallpaper was moldy, the chair was very disgusting, the blanket was not suitable for a standard hotel, the plywood floor was peeling, the curtain's vitrage was cut haphazardly, and the balcony was filthy with peeling paint on the railing.

The breakfast experience was equally dreadful. It was chaotic, with spills all over the serving dishes. The dishes themselves were not properly washed; they were greasy and left a bad taste. Overall, the entire stay was a letdown, and I have no desire to ever stay at this hotel again
Read more
Date of stay: April 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: req pool view for the best view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callista Ramira wrote a review Jan 2023
Jakarta, Indonesia84 contributions1 helpful vote
+1
4.0 of 5 bubbles
They has rooms with different themes, so you can talk to the hotel about what type of room you want. But there's no guarantee that you can always choose. I mean they could be very crowded at peak season.

This hotel is definitely a heaven to 3-8 years old kids. They has lots of kids-friendly facilities, like small indoor playground, swimming pool with a few slides, mini golf with 10+ holes, outdoor wall climbing, and Ninja Adventure. For the older ones, there are also a library in front of the indoor playground, a swimming pool, jacuzzi, sauna & steam, billiard, ping pong, and also a small gym. Also, they're all free.
Read more
Date of stay: December 2022Trip type: Travelled with family
Room Tip: You can choose what type of room that you want, but talk to the hotel to get to do that.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yody wrote a review Apr 2024
Jakarta, Indonesia3 contributions
3.0 of 5 bubbles
i stay for one night with executive suits with breakfast on 17 april 2024.
and this is my review
1. breakfast additional fee for 1 person is 75k idr, and only 3 choices and 1 main buffet available. and all below standart taste. i paid full for 2 children below 8 years old.
2. the rule for the check out are the worst, we never had call for reminder about check out, and when i call about late check out the lady receptionist, give us warning about penalty at 12.15wib by system automatically, this made us in hurry and cause 1 charge cable item and some bathroom item left behind WITHOUT any call from the hotel staff.

except location and children facilites this hotel are worst.
Read more
Date of stay: April 2024Trip type: Travelled with family
Room Tip: we have to pay 10k for first time parking, even we stay at hotel. but for the hotel guest, you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abil A wrote a review May 2022
Cikarang, Indonesia12 contributions
+1
5.0 of 5 bubbles
This hotel was perfect for family and kids,. 3 days 2 night feels too short here, you can imagine woke up in the morning open the balcony and see the mountain while kids were never boring see the kids channel on television. Then you can plan to play with all facilities such as ping pong, biliard, mini golf, mini socxer, basket ball while kids were never boring again because they can seimming in the waterboom or ninja adventure even more there are sauna and jacuzi as well!!!! Also there us play ground indoor and library all free!!!
I can’t say more what I asked to you just try this wonderful experience in this hotel.
Also the amazing one this hotel connected to the mall and jawa timur park 3!!! Awesome , I will be here again next time for sure
Read more
Date of stay: May 2022Trip type: Travelled with family
Room Tip: Tips : book junior suite with the highest building with balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not the right property for you?
There are more places to choose from in the Beji area.
PRICE RANGE
C$52 - C$74 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaBeji
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Senyum World Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Senyum World Hotel
Which popular attractions are close to Senyum World Hotel?
Nearby attractions include Jawa Timur Park 3 (0.08 km), Infinite World (0.2 km), and Kampung Sapi Adventure (0.9 km).
What are some of the property amenities at Senyum World Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Senyum World Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Senyum World Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Senyum World Hotel?
Conveniently located restaurants include Warung Mbok Sri, Niki Kopitiam Cafe & Resto, and Pondok Desa.
Are there opportunities to exercise at Senyum World Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Senyum World Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Beji.
Does Senyum World Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Beji HotelsBeji Hotel DealsLast Minute Hotels in BejiHotels near Senyum World Hotel
Things to DoFlightsVacation RentalsTravel StoriesCruisesRental Cars