Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in the Heart of Chiang Mai, the alluring Away Chiang Mai Thapae Resort is an ideal spot from which to discover Chiang Mai. The city center charm is only a short stroll away, while various temples and cultural points of interests are within easy walking distance. The airport, Night bazaar, Walking street, Old city can be reached within 5 - 10 minutes. This boutique property boasts 39 guestrooms, surrounded by ponds and gardens. Shaped from a classic colonial style of the early 1900s, it offers impeccable service and all the essential amenities to invigorate guests. A holistic approach to health and wellness is also employed at the resort through organic vegan & plant based meals at Moreganic Restaurant. Graceful and modern rooms with plush linens, private balcony, and wireless internet will keep guests relaxed and connected throughout the property. Hotel check-in time: 15:00hrs Hotel check-out time: 11:00hrs
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, Thai
Location
9 Thapae Soi 5, Thapae Road, Chang Moi, Chiang Mai 50100 Thailand
Name/address in local language
Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
566 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a prime location, Away Chiang Mai Thapae Resort - a Vegan Retreat - Sha Extra Plus is lauded for its serene, homely atmosphere and lush surroundings. Guests have called out the vegan dining and modern amenities as highlights, contributing to the tranquil retreat vibe, although some suggest there could be enhancements.
The hotel's cleanliness and friendly service consistently earn rave reviews, with staff going above and beyond. While valued for affordable rates and comfort, some guests mention noise disturbances and occasional overpriced experiences.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Relaxing
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Detailed Reviews
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Five quick thoughts: 1. The all-white exterior design cleverly improves the texture. 2. A whole-vegetarian breakfast gives your body a break 3. The water in the bathtub sometimes appears a light rust color 4. The slender type of swimming pool is suitable for taking pictures and playing in the water, but not suitable for swimming. 5. Reasonable price including breakfast on weekdays for only NT$1,800
/Check-in/ 1. 24-hour counter (some hotel counters in Chiang Mai are empty in the middle of the night) 2. The service staff will help carry the luggage and show you the room.
/Room Type/ Double room check-in on 10/30 (Sunday): NT$1,732 1. The room is very spacious. In addition to the dressing table, there is also a small dining table. 2. There is no curtain in the bathroom shower room, which gives you a sense of liberation. 3. The pillow is on the high and solid side. Friends who like soft pillows should consider this. 4. The decoration style has Lanna style and a bit of Islamic feel 5. The room card cannot be replaced with other IC cards. 6. The network speed is fast, about 30M for upload and download.
/Experience/ Every time I come to Chiang Mai, I have the pleasure of exploring a new restaurant. This restaurant specializes in vegetarian food and attracts a lot of customers from Europe, America, Hong Kong and Macao. There are almost no Thais in the whole restaurant.
To be honest, the feeling in the photos is indeed more beautiful. This is also the situation of many urban hotels in Chiang Mai. They are good at taking image photos. However, the gap between this store is very small, only about 20% of the beauty value.
However, the location is very close to Tapei Gate and the tourist night market, the price is reasonable, the room is spacious, and there is a money exchange nearby with excellent exchange rates. It is very suitable as the starting point of the journey!
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hidden gem in Chiang Mai offers a clean vegan stay where their breakfast is fully vegan, and they also have a vegan restaurant you can enjoy for lunch and dinner.
I loved the blue and white theme all around the resort, and how relaxing the atmosphere was 😌
And it’s only around 2000THB per night! (55USD / 50EUR)
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Jun 4, 2024
Dear Stacey, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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The rooms are absolutely lovely. The bed is very comfortable and 2 fluffy pillows are provided per person. The bathroom is very spacious, with a shower/bathtub combo, a grand wash basin, a toilet with washer and a separate rain shower. Small toiletries are available. Room also had a cute little balcony, big enough to relax on and enjoy the view on the the pool. Rooms are cleaned daily and complimentary drinking water is plenty available. Breakfast differs, as some options are switched daily. There's always something to enjoy. Homemade vegan waffles are served daily, but they were a bit dry in my opinion (nothing a good drop of homemade jam can't fix). The fresh fruit section is the best.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Pool is on the shadowside of the building, so perhaps don't swim on chilly days. You will hear...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded 4 weeks ago
Dear Cruiser02608427104, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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The hotel and room are designed in a beautiful way with blue and white as the main colours. We stayed at one of the rooms that have direct access to the swimming pool and it was really enjoyable. The bed was super comfortable and there was a big shower. Breakfast had great vegan buffet, we mostly enjoyed the tofu scramble, "duck" and hotdogs stew, the soups that were served while we were there (purple yam soup and orange soup and pumpkin soup if I remember correctly) and the delicious fruits. There was also a juice presser that you could use to get watermelon juice that was super fresh and yummy. One of the best things about this hotel is definitely the staff that were super helpful and friendly, especially Alex that received us with a huge smile and we also got a welcoming drink from butterfly pea that was absolutely delicious. I definitely recommend staying at this hotel, we didn't want to leave.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Dec 26, 2024
Dear galitg2017, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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Staying at Away Chiang Mai Thapae Resort truly felt like a little haven amongst a city. It has a great location - just STEPS from the old city wall and lots of shopping. The staff was extremely attentive, speedy, and kind. The staff also was very accommodating to help us find transportation and hold bags even after we had checked out. While some people might be cautious to try the vegan aspect, it was truly lovely and delicious (and that’s coming from a meat eater!). The pool was refreshing and quiet, and the personal balconies were such a lovely reprieve after a long day of walking. Would recommend staying here!!!!
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Sep 4, 2024
Dear camillafJ5836RP, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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We completely enjoyed our stay at Away Chiang Mai Thapae Resort. We paid for their airport transfer, and they were right at the exit holding a sign with our name, then a very pleasant conversation from our welcoming driver Alex. He later would see us at the hotel and gave the warmest sincere greetings. In fact, the whole staff was a delight and provided for any need we had. Even though we are not vegan, the breakfast was always enjoyable with many items to choose from on the buffet. The suite and bathroom was very clean, spacious and comfortable, beautifully decorated. The area was quiet and a quick walk (3 minutes) to a main gate entering the old city. So really we had the best of both locations... peaceful and quiet hotel, and in close proximity to the busy streets of the old city. We did not utilize the spa, but did sit around the pool one afternoon, and the cool water was refreshing and clean. Most impressive was the overall peaceful feeling we had anytime we returned through the entrance gate, like a "welcome home" breath of fresh air. If we ever return to the lovely vibe of Chiang Mai, this will be where we choose to stay again. I rarely take the time to leave a review, but this place and its staff deserve my time to lift them up to the attention of other travelers who are looking for a good recommendation. Don't hesitate to stay here. Enjoy your time in Chiang Mai.
And while I'm at it, I'll put in a big recommendation for Elephant Nature Park, which is a 1.5 hour van ride each way and several hours walking among rescued elephants in a sanctuary setting, plus a delicious vegan buffet lunch. Well worth the 5000 Baht per person price (to sustain their incredible organization) and the most legitimate elephant sanctuary in Thailand. See their documentary Love & Bananas: An Elephant Story.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Mar 2, 2023
Dear 317Globetrotter317, Thank you for sharing your feedback with us. We are dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to welcome you back Warm regards, Katerawee Thepprachum General Manager
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Booked retreat , which turned out very disappointing.
As someone who values holistic wellness and has participated in various retreats, I recently had the opportunity to experience a retreat with book Yoga Retreat Company. While the experience had its highlights, there were notable areas for improvement that I believe could enhance the overall experience for future participants.
Firstly, I must acknowledge the positive aspects of the retreat, including the quality of the yoga sessions and the massage, both of which provided moments of relaxation and rejuvenation. However, these positives were overshadowed by several concerns that detracted from the retreat's effectiveness as a holistic wellness experience.
One of the main drawbacks was the lack of a retreat-like atmosphere. Despite being marketed as a retreat, the experience felt more akin to staying in a hotel offering yoga sessions. There was a noticeable absence of community and camaraderie, which are essential elements of a fulfilling retreat experience. Additionally, the food offerings were disappointing, with very standard and predictable options that did not align with the nourishing and holistic aspect that is often associated with retreat cuisine.
Furthermore, the scheduling of the yoga sessions immediately after breakfast deviated from the typical structure of yoga retreats. Traditionally, yoga sessions are held in the morning before breakfast to facilitate a more focused and energizing practice. While the organizer attempted to accommodate guest preferences by adjusting the timing, it did not fully address the disconnect from the retreat experience I had envisioned.
In response to my feedback, the company demonstrated a lack of flexibility in addressing concerns and providing resolutions. Despite acknowledging the feedback, there was no offer of compensation or concrete plan for improvement, which was disappointing given the significant discrepancies between the advertised experience and the actual experience.
Reflecting on my experience and considering the concerning reviews of the company's customer service and cancellation policy, I believe there is room for improvement in several areas. Firstly, enhancing the retreat atmosphere by fostering a sense of community through group activities, workshops, and communal dining experiences could greatly enrich the participant experience. Additionally, diversifying and elevating the food offerings to align with the holistic wellness aspect of the retreat would contribute to a more nourishing and satisfying experience for guests.
Moreover, greater flexibility and responsiveness in addressing customer concerns, including a more lenient cancellation policy and willingness to offer compensation or alternative resolutions when necessary, are crucial for building trust and loyalty among participants.
In conclusion, while there were aspects of the retreat that showed promise, there are significant opportunities for improvement that, if addressed, could elevate the overall experience and position book Yoga Retreat Company as a leader in providing truly transformative and holistic wellness experiences.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Apr 25, 2024
Dear Emily, Thank you for choosing to stay with us and taking the time to sharing your feedback. We value all feedback immensely, and we want to ensure that any concerns or misunderstandings are addressed promptly. As our retreat operates year-round, offering guests the flexibility to book their stay at any time that suits them. Given this open booking structure, we arrange sessions, including yoga sessions on a private basis. Additionally, concerning the scheduling of our yoga sessions, our intention is to accommodate the preferences of our guests to the best of our ability. We understand that scheduling the session before breakfast may not have been ideal for some guests, which is why we adjusted the timing to 10:00 a.m. to allow for a more relaxed start to the day. However, we realize that individual preferences may vary, and we are open to further discussion and adjustment to ensure that our schedule aligns with the needs of our guests. Regarding the menu options offered during the stay, we apologize if there were any limitations or dissatisfaction. We strive to provide a diverse and satisfying culinary experience for our guests, and we take guest feedback on board seriously. Please rest assured that we are actively reviewing and assessing our menu offerings to ensure that they meet the expectations and dietary preferences of our guests. All comments will certainly guide us in making improvements and adjustments. As a gesture of our commitment to your satisfaction and to express our sincere apologies for any shortcomings during your recent stay, we would like to offer you a complimentary stay for your next visit. Please write directly to me at katerawee.thepprachum@crosshotelsandresorts.com and I shall be pleased to take care of your inquiry closely Once again, I apologize for any inconvenience caused, and I sincerely hope to have the opportunity to welcome you back to Away Chiang Mai Thapae Resort Sincerely yours, Katerawee Thepprachum General Manager
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Great experience with top notch service and attention to detail. Warm people including Onja at front desk. Breakfast was delicious and healthy vegan spread with freshness, flavor and variety. Customer service is above and beyond. We left our passports in our lockbox and we were able to make our outbound flight with 2 minutes to go because of their service. We would highly recommend the stay also because of the central location to all the street markets and walk ability.
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Jan 6, 2025
Dear Christie J, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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Amazing service and meal, bigger room than other hotels, highly recommend for anyone who want to living nearby city centre. Also they changed sheets everyday with a very detailed room rearrange. This hotel will be my hotel while I want to go to Chiangmai next time
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded Sep 13, 2024
Dear JingwenX, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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We are very satisfied with our 5 night stay at this hotel. It's location is walking distance to most popular Thae Phae Gate/plaza and Sunday night market. The hotel personels were all very friendly and helpful. The vegan restaurant was surprisingly good and probably the best of all. We enjoyed every breakfast, included, and the variety of hot food (all vegan) were delicious and change my perception of vegan food for us non-vegetarian. The pool was nice to cool down though it was a little cold to get in. Their room was large and clean with 4 bottles of free drinking water daily. It has a nice balcony looking out to the pool. When we checked in, a hotel person took us to the room and showed us around, and when we need to contact a massage place, they helped us place the call with their phone. We were all greeted with a smile and closed balm with a "sawatdee". We highly recommend this hotel and will come again for our future visit to Chiang Mai.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katerawee Thepprachum, General Manager at Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus
Responded 4 weeks ago
Dear Trek302018, Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Warm regards, Katerawee Thepprachum General Manager
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Hello QtcuidL,
the breakfast buffet spread is vegetarian and vegan. No eggs but there are cereals, yoghurt, soy milk..etc ..etc for kids. The hot items they have vegan ham and vegan sausages.
There are more places to choose from in the Chang Moi area.
PRICE RANGE
C$99 - C$158 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang MaiChang Moi
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Does Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus have airport transportation?
Yes, Away Chiang Mai Thapae Resort a Vegan Retreat - Sha Extra Plus offers airport transportation for guests. We recommend calling ahead to confirm details.