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BEST WESTERN Airport Motel & Convention Centre

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BEST WESTERN Airport Motel & Convention Centre
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695 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Airport Motel & Convention Centre
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Showing 657: English reviews
Bristol, United Kingdom
Reviewed 16 February 2016 via mobile

The staff were brilliant and happy to help. The room was clean and well stocked. I only stayed for one night but I honestly couldn't fault my stay from the time they picked me up at the airport, checking in (late night), the room, breakfast and checking out they were happy and polite. I had had a long flight and...

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Helpful?
Thank MissS2525
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

After a long flight we are delighted we were able to great you with happy smiles and a friendly service. Look forward to your next visit with us.

Brisbane, Australia
Reviewed 15 February 2016 via mobile

Beautiful room. Clean, tidy, free Wi-Fi. Checked in then had dinner in the Atrium styled restaurant. Wonderful food, Lamb Rack / Chicken Parma and the Creme Brulle simply wonderful. Staff were very helpful & friendly. Won't hesitate to recommend. Many thanks William and Sally Held.

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Helpful?
Thank William H
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you William and Sally for your lovely words. We are glad you enjoyed your meal in our Reflections Restaurant and also for the fact the you "won't hesitate to recommend".

London, United Kingdom
Reviewed 12 February 2016

The price of the room was good, the staff were helpful and the room a good standard but what let us down was being placed in room # 1 directly opposite reception and the meeting point for the airport shuttle bus. This meant groups of noisy travelers congregating outside our room all through the night and the bus driver sitting...

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Helpful?
Thank albiejnr
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your review, and for your next visit we will make sure we will allocate you a room away from the reception area.

Hampshire, United Kingdom
Reviewed 11 February 2016

Just what was needed. A nice room, close to the airport. Strong Wifi and a nice dinner menu. Offers frequent shuttles to and from the airport. A well run establishment. Stayed in a standard double room, plenty of space along with hot beverages provided free of charge.

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Helpful?
Thank David T
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is fantastic that you found us "just what was needed". As mentioned we do offer our guests wi-fi which is complimentary to all our guests.

Edinburgh, Scotland, United Kingdom
Reviewed 9 February 2016 via mobile

Don't let the fact that this hotel is not at the airport put you off as it is so easy to get there and well worth it. I simply called the hotel from a free phone in the airport and the minibus came within 10 minutes to pick me up and I was dropped off the next morning in plenty...

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Helpful?
Thank Kilotango2503
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is so great that you found all aspects of your stay enjoyable, from the shuttle service to the accommodation room to the restaurant and finally the staff.

Launceston, Australia
Reviewed 8 February 2016

We have held a meeting here for interstate staff every year for the past three years. While the rooms are basic they are always clean, the food is consistently good, but the staff are what makes this motel great. From the bus driver, to the cleaners to the front of house staff and conference organiser. Unfailingly polite and professional and...

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Helpful?
1Thank Sonia319
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is fantastic that not only do you hold your meetings at out property, but find that all our staff are at the highest professional manner possible.

Perth, Australia
Reviewed 7 February 2016

I have stayed here before but this time chose an Executive Deluxe Room. I requested a quiet room and was put in the Convention Centre area. It was very quiet the whole night. The room was pleasant and well equipped. The bed was a little hard but nothing too extreme.The airport shuttle was excellent, leaving on time and getting to...

Review collected in partnership with Best Western
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Helpful?
Thank Karen S
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

We are very pleased you enjoyed your stay and will recommend our motel to other future guests.

Ghent, Belgium
Reviewed 6 February 2016

Stayed one night there. Rooms okay and above usual Best Western standards in Australia. It's about a 15 minute drive from the airport with an efficient free shuttle. Note that the pool was out of order february 2016.

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Helpful?
Thank Patrick B
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your comments It is great you believe our property is well above the usual standard of other Best Westerns. Apologies for the usage of the pool, but at times maintenance does need to be done to keep up the quality of the pool.

Hobart, Australia
Reviewed 3 February 2016 via mobile

We have stayed a few times. Rooms are clean and well appointed. Staff friendly and helpful. Mini bus pick up and delivery to airport is great. I am not sure what standard of room we generally have but we have never been disappointed. Only issue was pool was closed for maintenance during very warm weather which may disappoint some.

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Helpful?
Thank TelNin
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for not only writing a review on the Best Western Airport Motel & Convention Centre, but choosing to stay with us numerous amounts of time. We look forward to your next visit with us.

Coffs Harbour, Australia
Reviewed 1 February 2016 via mobile

We stayed 1 night between flights, so selected for ease of getting to & from airport, and cheap nightly rate. You get what you pay for, so room was basic and dated. Upon arrival our door wouldn't lock-quickly fixed by staff. Waited 30 mins for courtesy shuttle bus at airport, (so allow plenty of time). Shower screen not able to...

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Helpful?
Thank Adlise
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your comments on our property. We value all comments from all our guests and we will definitely look into the issues that have arose.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Airport Motel and Convention Centre is a four star property that is situated minutes from the Tullamarine Airport and it is also situated only 5 minutes away from the very popular DFO Essendon. • Has a range of rooms to cater for a diverse market, from our basic four star motel rooms to our modern and contemporary Deluxe Business rooms• Included in the rate is our complimentary shuttle bus service that operates 24 hours a day seven days a week. • We also have free wireless internet available for all our guests and all rooms also include selected Foxtel channels. • All rooms also include full size iron/ironing board, hairdryer, refrigerator, mini bar, remote control LCD TV, individually controlled heater/air conditioner and same day dry cleaning service.For our guests going away for either business or pleasure we also offer our long term secure parking to store your vehicle with us whilst you’re away for a minimal rate of 8 dollars per day. The property includes an A La Carte Restaurant that operates for breakfast and dinner. Operating in the reception foyer we have a flight arrival/departure screen that will keep you updated on your flight times or you’re more than welcomed to ask one of our very friendly and professional staff members to give you assistance in finding that information for you. ... more   less 

Additional Information about BEST WESTERN Airport Motel & Convention Centre

Address: 33 Ardlie St, Attwood, Victoria 3049, Australia
Region: Australia > Victoria > Greater Melbourne > Attwood
Price Range: $138 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Airport Motel & Convention Centre 4*
Number of rooms: 104
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Also Known As:
Best Western Airport Motel And Convention Centre
Best Western Airport Motel & Convention Centre Hotel Melbourne
Best Western Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Motel & Convention Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN Airport Motel & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For people with mobility problems request a room nearer to reception.”
 of 5 bubbles Mike1960-Sue, 22 Feb 2017 | Read review
“I did not like therefore no tip”
 of 5 bubbles Scorpidash, 21 Feb 2017 | Read review
“Stay away from the convention suite if planning to lay in.”
 of 5 bubbles Atprestonbeach, 15 Feb 2017 | Read review
“Rooms opposite pool are very comfy”
 of 5 bubbles RooBoy78, 11 Feb 2017 | Read review
“Try to avoid the ramp that serves the higher numbered rooms - very steep and narrow”
 of 5 bubbles adesso2636, 9 Feb 2017 | Read review
5 of 5