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BEST WESTERN Ellerslie International

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122 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Auckland, New Zealand
Reviewed 1 week ago

I regularly travel about the place, with odd reasons, but normally I hit the central city as what I do normally dictates that I need mobility. Looking at rates for places in the city though and adding on $40 parking charges per night led me to look a little further out, and thankfully I did! Online booking was difficult as...

Thank Nik G
Reviewed 1 week ago via mobile

My first impression when I arrived at the place was like it's an office or open mall converted into a hotel. All the rooms have a glass sliding doors with glass wall. If you open the curtains people can see you in your rooms. That said., ask for rooms on the 2nd floor if this will bother you. Otherwise your...

Thank Jason P
Sydney, Australia
Reviewed 2 weeks ago

Highly recommend staying here, Auckland has a real shortage on hotel rooms so I could only pre-book one night, when checking in I explained my plans for the week, I was looked after with very friendly, personal and excellent professional service. The rooms (I stayed in x2 on my visit, after an overnight trip to Napier) were perfect and the...

Thank MikeM0Z
Tauranga, New Zealand
Reviewed 4 weeks ago

We chose this hotel because of its location to where we were attending a concert. It had been a busy few days for them so our room wasn't ready upon arrival but the staff made us very welcome in their house bar and were so friendly. Shuttle service provided for a small charge to the concert which was great. Rooms...

Thank Fiebe63
Ngunguru, New Zealand
Reviewed 8 March 2017 via mobile

I attended a theatre show and chose this hotel because of location, and that it has a swimming pool. Parking is available and there are plenty of spaces. I liked this place. It was comfortable and quiet. The bed was really comfortable. The room and bathroom were nicely decorated and it looked and felt clean. There is a hill, and...

Thank Cathie M
New Plymouth, New Zealand
Reviewed 2 March 2017 via mobile

Very clean, met expectations. Can be noisy but we are in a large busy city. Restaurant is on site, I didn't require this service. Bed and linen were comfortable. Free wifi Uba from airport was $36.00 and 20 minutes

Thank Vicki I
Tauranga, New Zealand
Reviewed 1 March 2017

2 bedrooms upstairs, you had to walk thru the master to get to the second bedroom and the bathroom was downstairs, difficult if you needed to go in the night as the curtains are blackout (which is great) but can be tricking navigating. single bed in lounge, so if you were in the upstairs small bedroom you had to walk...

Thank sturodney
San Francisco, California
Reviewed 17 February 2017

A nice place to stay if you are driving and not familiar with driving on the left side of the road. The train station to downtown is a mile away -- we drove to the train station because of the rain and parked a block away. The motel is located in a quite area and I was able to practice...

Thank Bill B
Christchurch, Canterbury, New Zealand
Reviewed 13 February 2017

Stayed here 3 nights and the room was quiet, very clean and tidy. Bed was comfortable and everything you need. Shower had great pressure. Staff friendly and obliging. Would recommend. Some rooms have kitchens, the one I stayed in did not.

Thank Lynne B
Reviewed 27 January 2017 via mobile

Wouldn't come here again for a conference. I found them very unaccommodating. I am used to people trying to make the customer's life easy but this wasn't the case at all for this location! Buyer beware.

Thank RowsyLizard
EIMI1, Manager at BEST WESTERN Ellerslie International, responded to this review

Good afternoon, We were very disappointed to read your feedback. We are a highly experienced and committed team whose number one priority is delivering superior customer service; so we are very unhappy to hear you were not satisfied with our service. While we realise it's too late to rectify your perception of us; as your TripAdvisor comment is the only...

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Hotel & Grounds (3)
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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern, comfortable Auckland accommodation featuring: fully air-conditioned rooms, 50+ SKY TV, WiFi Internet, outdoor heated pool, on site in-house car rental, restaurant and bar, and conference facilities. We offer a range of different room types and affordable rates, as well as special deals to suit any traveller. Our central location makes us the ideal place to stay when you're travelling to Auckland. ... more   less 

Additional Information about BEST WESTERN Ellerslie International

Address: 2 Wilkinson Road, Ellerslie 1060, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: $161 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Ellerslie International 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Auckland
Auckland Best Western
BEST WESTERN Ellerslie International Auckland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ellerslie International staff and other travellers.
1 question
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san francisco
over a year ago

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Questions? Get answers from BEST WESTERN Ellerslie International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The refurbished rooms (most of them I believe) are superb, there is a choice of ground floor or one level up with stairs, access is easy.”
MikeM0Z, 5 Apr 2017 | Read review
“check the bed positions first”
sturodney, 1 Mar 2017 | Read review
“Very little traffic noise. Obviously the newer units are more modern, but the older units are fine.”
LeanneFrog, 22 Jan 2017 | Read review
“The restaurant food is generally o.k. but quality of cooking can vary”
uncleremus2016, 26 Nov 2016 | Read review
“It is on a busy street so try to avoid facing the traffic.”
pamncraig, 12 Oct 2016 | Read review
5 of 5