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Parklane Motor Lodge

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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Christchurch, New Zealand
Reviewed 10 November 2016

We understood that the motel has just changed hand and the new owners may not have quite catch up with all things that needed their attention yet. Motel looks tried, the top shelf of the kitchen cupboard cover with dust. There are only two dispensers in our bathroom; hand soap and shampoo/conditioner. There was a mark of assummingly body soap...

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Helpful?
Thank Bruce P
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Bruce Appreciate your honest feedback. Rest assured, those items you have mentioned have been addressed in November and we continue to tick off our list of improvements - especially with the onset of summer. Would love to have you back for that"honest feedback" again at some stage.

Oamaru, New Zealand
Reviewed 4 November 2016 via mobile

Attending a show at the nearby showgrounds, this was the closest place to stay so a group of us booked three rooms here. Having stayed here before several years ago, I was hopeful that some improvements had been made by now, but alas they have not. My room had no climate control at all, insufficient lighting and extremely poor WiFi...

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Helpful?
Thank James G
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi James Thanks for your review. We appreciate that our location is one of the draw cards - however, we would expect better of ourselves for such simple things as a lightbulb change and refilling the dispensers. I am disappointed. Whilst I love the uniqueness of our building - she is definately overdue a little TLC. Be assured, as new...

Sydney, Australia
Reviewed 10 October 2016

My husband and I recently stayed at the Parklane Motor Lodge. It was a very difficult week for us with the passing of my father in law. We were very impressed with the high quality of Parklane, and the excellent service provided by the owners Jan and Steve; and their staff. They were extremely hospitable, warm, and compassionate. Our room...

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Helpful?
Thank HelenMB5784GF
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Helen We are very humbled by your review. Yes, we are very proud of Parklane Motor Lodge and our staff. As part of the business "race" - accommodation is our core product but, as part of the human "race" hospitality and compassion is part of our core values. We are excited about the quality improvements that are on the...

Whangamata, null, New Zealand
Reviewed 27 September 2016

Albeit clean & tidy this property is a confusing mish mash of styles that really needs to be brought up to date. Staff and management are terrific but it is not enough to cover the fact that the whole complex is overdue for a refurb

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Thank Mark C
Reviewed 17 September 2016 via mobile

First impression of the Parklane 'bit worn looking'. Reception was tidy, staff friendly. My room was #7. Opened the door and greeted with a strong smell of odour freshener, hints of a strange smell under that. Opened the windows and was stunned to see a great big building in white wrap under construction. Further observation of my room, i noticed...

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Thank S2054DYvictoriam
Reviewed 28 July 2016

The service and friendliness of the staff are wonderful but sad to say the room wasn't. The room was clean and tidy but cold and there was no heating no extra blankets and no electric blanket in winter. My colleague in the next room tells me they did have a heater in their room. Also in room was a very...

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Helpful?
Thank Whakaue
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

It is a concern that there was no heating or extra blankets in your room - this is not the norm. Those same "friendly staff" that you experienced would of certainly rectified the issues you have highlighted, had they known. Thank you for posting your review Whakaue. :-)

Melbourne, Australia
Reviewed 22 July 2016

I'll be honest, I didn't end up stating here. Read on though as to why I say this. I was booked here, arrived at around 10pm from Melbourne. On arrival, nobody was here but I called and managed to locate the keys to my room. I get to my room and use the toilet. This was the first of many...

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Helpful?
Thank Adrian Z
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Adrian - I am very disheartened to hear of your experience with Parklane Motor Lodge in March this year. Whilst your stay was before our time, I could not imagine a worse scenario for any guest. I can assure you that our previous Managers have had many amazing reviews based on the genuine guest care. I can only assume...

Te Puke
Reviewed 20 June 2016

Lovely people but the motel is quite tired. At the price it was ok but it was advertised as reduced by $100 for the night we stayed. I am glad I didn't book it at full price. Please replace the smoke alarm would be the major concern. The loo was interesting size wise(Glad by large hubby wasn't with me). The...

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Helpful?
Thank Clare C
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Clare -we truly appreciated you highlighting the missing smoke alarm in the room. Smoking in rooms is prohibited and past guests have tried to thwart this by removing the smoke alarms - a fact we are unaware of until someone like you draws our attention to it. Parklane Motor Lodge is a unique building and we are excited about...

New Zealand
Reviewed 11 June 2016 via mobile

Nothing flash but has everything you need. Good shower, comfy beds and friendly staff. If I had to nit pick I would say the light switches are in odd places and the TV channels are all over the place. The pillows aren't great but there's plenty of them if you need to reach your desired pillow height.

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Helpful?
Thank Nicole T
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Nicole - your review made me chuckle and your "nit-picking" is on point. The TV - including the channels & remotes have proven to be the bane of our existence - and one we are working diligently to address. Appreciate you taking the time to post up a review and look forward to welcoming you again.

Fort Lauderdale, Florida, USA
Reviewed 31 May 2016

The owners and staff were great & very helpful. BUT this did not overcome the condition of the Motel It needed some serious help. Internet intermittent or non existent. Holes in carpet in the rooms, NO AC and had to ask for fans. To leave the windows open was REALLY Loud on main highway. Shower built for midgets where you...

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Helpful?
Thank John & Kathy P
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi John & Kathy. Having recently taken over management of Parklane Motor Lodge I have found it extremely enlightening to read the reviews of past guests. Whilst it is heartening to read your comments on the great staff - the fact that you needed to request a mattress topper is not ideal. The architecture of the Motel is unique however,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Parklane Motor Lodge

Address: 222 Green Lane West, Epsom 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Epsom
Price Range: $158 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parklane Motor Lodge 4*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
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Questions & Answers

Questions? Get answers from Parklane Motor Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rear end rooms rather than the front. They are quieter.”
 of 5 bubbles Sach15, 20 Mar 2017 | Read review
“Room by the pool ideal as view on top floors are blocked by construction”
 of 5 bubbles , 8 Feb 2017 | Read review
“The massive skylight, deck and normal size spa were good”
 of 5 bubbles tooktheredpill, 19 Nov 2016 | Read review
“I stayed in room 30 make sure you have heating or blankets and a quiet fridge!”
 of 5 bubbles Whakaue, 28 Jul 2016 | Read review
“get a room away from the road and next door that's been renovated”
 of 5 bubbles trindab, 22 May 2016 | Read review
5 of 5