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2017-08-06 2017-08-07
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    Mountain Lodge

    Hameau des Crosets, Les Crosets 1873, Switzerland
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    Best prices for your stay
    2017-08-06 2017-08-07
    Traveller (58)
    Room & Suite (23)
    Dining (4)
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    Overview
    • Excellent75%
    • Very good13%
    • Average5%
    • Poor6%
    • Terrible1%
    Travellers talk about
    “ski shop” (23 reviews)
    “games room” (13 reviews)
    “ski hire” (12 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Ski-In / Ski-Out
    3.0 Star Hotel
    All hotel details
    Art.Boutique.Hotel Beau-Sejour
    202 reviews
    #1 of 9 hotels in Champery
     
    Hotel l'Etable
    75 reviews
    #1 of 5 B&Bs / Inns in Les Crosets
     
    Hotel National Resort & Spa
    56 reviews
    #2 of 9 hotels in Champery
     
    Portes du Soleil
    19 reviews
    #2 of 5 B&Bs / Inns in Les Crosets
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (119)
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    There are newer reviews for Mountain Lodge
    See the most recent reviews

    11 - 15 of 109 reviews

    Reviewed 24 February 2017 via mobile

    Mountain lodge is surrounded by slopes, the facilities are very good with the rooms kept to a beautiful standard. But, the level of service is dismal. Whilst coffee is included within your breakfast and afternoon tea, the decaf version apparently isn't. Although, we were told...More

    Thank Melwturner
    Response from David L, Owner at Mountain LodgeResponded 28 February 2017

    As a management team we are appalled by what has been described and agree that this couple clearly did not receive a level of customer service that we extend to all of our guests. It is clear that there was some serious miscommunication and misunderstanding...More

    Reviewed 18 February 2017

    Having returned from a weeks stay at the Mountain Lodge, I just wanted to share our experience. It was generally a little disappointing for the money. The staff in the hotel were very polite but were poorly trained, lacking in knowledge, disjointed in delivery and...More

    3  Thank harryflashman01
    Reviewed 13 February 2017

    We needed a family holiday with six grown up children and partners to include: ski in, ski out, spa, sauna, yoga, wifi, bar, great warm bedrooms, copious hot water, gluten free, vegetarian food, fabulous and helpful staff. Tall order? Well Mountain Lodge surpassed our expectations!...More

    1  Thank trixpixbelles
    Reviewed 5 February 2017

    Excellent hotel! The staff really make it as they are all so helpful, friendly and efficient, but in addition the hotel is cosy, relaxed whilst having hint of luxury. The food is beautifully presented and i actually liked the fact that it works like a...More

    Thank Whiteheadlouise
    Reviewed 28 January 2017 via mobile

    Really friendly helpful staff, nice decor, decent sized family room and excellent facilities - large ski room, spa with small pool, sauna and steam, mini exercise room. Breakfast was awesome for Brits....full English avail, Marmite, tetleys and PG Tips!! Downsides were room was baking hot...More

    Thank Paul C
    Art.Boutique.Hotel Beau-Sejour
    202 reviews
    #1 of 9 hotels in Champery
     
    Hotel l'Etable
    75 reviews
    #1 of 5 B&amp;Bs / Inns in Les Crosets
     
    Hotel National Resort & Spa
    56 reviews
    #2 of 9 hotels in Champery
     
    Portes du Soleil
    19 reviews
    #2 of 5 B&amp;Bs / Inns in Les Crosets
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Business Centre with Internet Access
    • Concierge
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$294 - US$423 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 23
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity and Booking.com so you can book your Mountain Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Portes du Soleil >
    • Les Crosets
    • Also Known As
    • Mountain Hotel Val-d`Illiez
    Add Photo Photos
    Traveller (58)
    Room & Suite (23)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (49)
    Bathroom (2)
    Family and Play Areas (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    GaryiBaker
    8 December 2015|
    Answer
    Response from David L | Property representative |
    Hi there, The hotel has a large underground car park with direct access to the hotel and to the boot room and ski hire/service shop. Parking is charged at 15 CHF per night. Sorry for the late reply. Hope this... More
    0
    Votes
    Room Tips
    "All the rooms seem to have nice views and a balcony"
    Read review
    "All rooms I've seen have good views"
    Read review
    "You need to request a room with Bath - some of them only have showers"
    Read review
    "Don't go half or all board"
    Read review
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