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Peppers Gallery Hotel

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1,080 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
Melbourne, Australia
Level Contributor
186 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 days ago NEW via mobile

Professional, friendly staff at Reception. Able to give good suggestions of local eateries. Good size well fitted out large room with a coffee machine in our room which was a pleasant surprise. We enjoyed our brief stay and would highly recommend this hotel. Only downfall was no breakfast included.

Helpful?
Thank jetsetters000
North Sydney, Australia
1 review
Reviewed 3 days ago NEW

Cont'd re coffee machine - it is a very cheap one that is not in line with everything else! The water went straight into the pod to storage area. We also found that there are 6 settings but only 4 plates

Review collected in partnership with this hotel

Helpful?
Thank vickih116
Canberra, Australia
1 review
Reviewed 4 days ago NEW

Fantastic to stay at! Needs more parking spots though! Great location that is close to the city and is easily accessible by all. Very nice cafe and restaurant for meals all throughout the day. Will be recommending to friends and family!

Review collected in partnership with this hotel

Helpful?
Thank daniellJ3043HT
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear daniellJ3043HT, WOW Thank you so much for your fantastic review of Peppers Gallery Hotel. We are thrilled you enjoyed your stay and can't wait to welcome your friends and family! More 

Newcastle
1 review
Reviewed 5 days ago NEW

Great location within walking distance of city centre. Met all our requirements for this trip. Rooms were clean and well appointed. Staff helpful and friendly, parking was easy. Close proximity to cafes and small shops.

Review collected in partnership with this hotel

Helpful?
Thank Brian W
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear Brian W, Thank you for your 5 star rating of Peppers Gallery hotel. We are delighted you enjoyed your time with us and our team were helpful and friendly. We look forward to seeing you again in the near future. More 

Sydney, Australia
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 days ago NEW

I loved the location. For a brief stay in Canberra we could walk across the road to see a movie and enjoy fabulous cafes. The room was more than comfortable, it was cosy. Though it faced onto a street and roadway, there was no noise at all, sleep was sound in a very comfortable bed, I could enjoy a coffee... More 

Review collected in partnership with this hotel

Helpful?
Thank karinadivina
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear karinadivina, Thank you very much for your kind words of Peppers Gallery Hotel. We appreciate your feedback and look forward to seeing you again. More 

Seattle, Washington
2 reviews
Reviewed 5 days ago NEW

Comfortable, clean rooms. The espresso machine and free Wifi in the room were greatly appreciated! The location is very close to downtown Canberra, the free bus, and ANU. The staff were very friendly and helpful. It was a great, relaxing place to stay!

Review collected in partnership with this hotel

Helpful?
Thank buggie86
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear buggie86, Thank you for your fantastic review of Peppers Gallery Hotel. We are thrilled you enjoyed your stay with us! We look forward to seeing you again soon. More 

Melbourne, Australia
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago NEW

We stayed in a room with a bath. We were upgraded from a room without a bath. The paint in the bath room was peeling off. The fridge door opened to the wall so it was very difficult to get into the fridge. The light switched were on the opposite side of the bed to the entrance. There were a... More 

Review collected in partnership with this hotel

Helpful?
Thank fred-pollak
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear fred-pollak, Thank you for your most valuable feedback. I'm happy to hear that you liked our location and the service provided by our reception team members. However, it's very disappointing to learn that your experience is far from your expectation unfortunately. Please rest assure that your feedback will be discussed with the related departments in the next team meeting... More 

Albury, Australia
1 review
Reviewed 1 week ago

Thanks a lot for the stay. Friendly staff at the front door. And large clean and modern rooms. Easy excess to car park. Beautiful bathrooms. Restaurant down stairs. Only down fall about the place was one staff member in the breakfast area. She was quiet rude to her staff and made us feel uncomfortable and sorry for her. Besides that... More 

Review collected in partnership with this hotel

Helpful?
Thank 298chelseap
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear 298chelseap, Thank you for your lovely review. I'm very glad to learn that you loved your stay. I sincerely apologize for the experience you encountered at the restaurant which was not as comfortable as you expected. Your feedback very important for us to continuously improve and better our guests' experience. Once again thank you for choosing the Peppers Gallery... More 

sydney
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The rooms are a little small but everything else about the hotel is great as always we will be back. A great place to stay convenient and friendly,close by to everything and a great courtyard. Breakfast could be improved, a trifle boring

Review collected in partnership with this hotel

Helpful?
Thank busssydney
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear busssydney, Thank you for taking your time to review your recent stay. I'm very happy to hear you liked everything about the hotel and you will be back. In the meantime, it is a little bit disappointing to learn that the breakfast did not meet your expectation. Please rest assure that your feedback will be discussed with the restaurant... More 

Campbelltown
1 review
Reviewed 1 week ago

Excellent room, great location close to everything. Went for a solo/business trip. Would definitely recommend to others and stay there again my self. Location can be confusing to find on first trip, so take your time when getting close to the location!

Review collected in partnership with this hotel

Helpful?
Thank jaked932
James S, General Manager at Peppers Gallery Hotel, responded to this review

Dear jaked932, Thank you very much for such a great review. I'm thrilled to learn that you enjoyed your stay at the Peppers Gallery Hotel Canberra. We'd love to welcome you back to your "home away from home" next time you visit Canberra. Kindest Regards James Sharrock More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Peppers Gallery Hotel Canberra combines a unique CBD location with Peppers signature boutique features, designer ambience and service experience. The Peppers Gallery Hotel Canberra building is heritage registered, with original features that blend effortlessly with a modern Peppers setting. Every detail has been well thought out - with Bang & Olufsen technology, marble features in boutique rooms and apartments. All Peppers Gallery Hotel Canberra rooms have rain showers, luxury bedding, smart technology and original artwork. Choose from Hotel Room, Deluxe and Premier Rooms, and Suites. Unwind in your fully self-contained apartment with one, two or three bedrooms and a balcony. Located within the original Hotel Acton building, this historic and heritage listed site has been transformed into the NewActon Pavilion - Canberra's first true urban village, where Peppers Gallery Hotel Canberra has taken up residence as the city's first luxury boutique hotel. Featuring the renowned Bicicletta Restaurant and Library Bar, guests can enjoy true Italian cuisine. Bicicletta specialises in homemade pasta and produce from different regions of Italy and Australia, catering to all occasions including formal sit-down meals. Relax at Soma Day Spa or explore the New Acton precinct, close to the iconic Lake Burley Griffin and within walking distance of Canberra's many high-end attractions. The where Peppers Gallery Hotel Canberra provides complimentary WiFi in all rooms as well as public areas. Australia's Capital Territory is home to some great attractions, many within walking distance from Peppers Gallery Hotel Canberra which is located ten minutes from the city centre, near Canberra's many cafes, bars, shops and restaurants. The National Zoo & Aquarium and National Arboretum Canberra is a short drive away, as are the Botanical Gardens and Telstra viewing tower. Peppers Gallery Hotel Canberra is located just 7.5Km from Canberra International and is on the doorstep of Canberra's key cultural, entertainment, sport and commercial facilities, making it the perfect choice for your next Canberra stay. ... more   less 

Additional Information about Peppers Gallery Hotel

Address: 15 Edinburgh Ave, Canberra 2601, Australia (Formerly Diamant Hotel Canberra)
Region: Australia > Australian Capital Territory > Canberra
Price Range: $124 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Peppers Gallery Hotel 4.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Diamant Hotel Canberra - By 8 Canberra
Hotel Diamant Boutique
Diamant Boutique Canberra
Hotel Style:
#2 Spa Hotel in Canberra
#8 Family Hotel in Canberra
#9 Business Hotel in Canberra
#13 Romantic Hotel in Canberra
#13 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Gallery Hotel staff and other travellers.
8 questions
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Sydney, Australia
over a year ago
Perth, Australia
over a year ago
Sydney, Australia
2 months ago
Birmingham, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Peppers Gallery Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has a weird layout with a couple of wings one fabulous room looks across at the Shine Dome”
 of 5 bubbles adi_paterson, 28 Oct 2016 | Read review
“I would go on an higher level.Was on the ground floor .”
 of 5 bubbles 202christina, 12 Oct 2016 | Read review
“Ground floor room as no stairs involved”
 of 5 bubbles TravelJules67, 5 Oct 2016 | Read review
“Ask if stairs to access room”
 of 5 bubbles judyf541, 3 Oct 2016 | Read review
“A 1 BR apartment on the third floor.”
 of 5 bubbles Judy06, 2 Oct 2016 | Read review
5 of 5
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