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Crowne Plaza Hotel Canberra

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#18 of 58 Hotels in Canberra
Certificate of Excellence
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Crowne Plaza Hotel Canberra
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1,306 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Canberra
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Showing 1,280: English reviews
Young, Australia
Reviewed 2 weeks ago

Enjoy our stay king bed was very comfy , good selection of pillow , complimentary lavender spray for night time sleep! lovely big window with a view over the park. Great location , lovely staff., will stay again.

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Thank lynette h
Reviewed 2 weeks ago via mobile

Crowne Plaza Canberra is an excellent hotel for a stay in Canberra. It is centrally located close to downtown restaurants and shops. The hotel rooms are modern and comfortable and the staff excellent. I have stayed for both private and business visits and never disappointed. The lobby bar is a great meeting spot. Close to parks and to the Convention...

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Thank MickyC-AUS
Forresters Beach, Australia
Reviewed 2 weeks ago

Very pleasant hotel that pays attention to customer service. In house breakfast was excellent with grea coffee. Close to shopping precinct and public transport......great location. Happily stay again!

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Thank Peter S
Sydney, Australia
Reviewed 2 weeks ago via mobile

I didn't research much before I booked but the location was perfect. It was just down the from restaurants and the main shopping centre. The rooms were nice and over looked the park. Staff were accommodating to have both of our rooms near each other. The let down were the bathrooms which were in a major need of renovation. The...

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Thank Coopers_from_Sydney
Sydney
Reviewed 3 weeks ago

We traveled to Canberra for New Years Eve. Check in was fast friendly and efficient. Room was of a good size and clean, all the standard amenities. Room was showing its age especially the bathroom. Breakfast was ok in the morning, though a little disorganised, the small things, like running out of glasses for the juice on a couple of...

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Thank JetVortex
Perth, Australia
Reviewed 3 weeks ago

The hotel is very conveniently located in the Canberra CBD close to public transport and the main shopping precinct. One good feature is that the hotel is away from any busy thoroughfares and there is no traffic noise to speak of. The property itself needs to a facelift as the facilities are starting to look tired. The carpets look worn...

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Thank Mark D
IHGService, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Hi Mark D, Thanks for sharing feedback, we're glad to have hosted your stay. It's always encouraging to read comments such as yours and I'm glad to know that you found our location convenient, our rooms to your liking, and staff efficient. On the other hand, I regret that the air conditioning unit fell below expectations and that you were...

Reviewed 4 weeks ago via mobile

Two adults and two kids for two nights in Canberra. Excellent location - we were able to walk every where and leave the car in the downstairs parking (although this was an extra $20 per day). Room had two double beds (one bed was very saggy in the middle so we had to put the kids in that one). While...

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1Thank Lainie S
Castle Rock, Colorado
Reviewed 4 weeks ago

After 13 days of cruising we returned to Sydney and rented a car from Auto Europe at the Pullman Hotel. Everything went smoothly with the car rental, so off to Canberra we go. We spent one night in the Crown Plaza Hotel. The bed was comfortable and the room was large enough. However, I think it is time we start...

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1Thank MODSYSBRO-1
CPCanb, Marketing Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Modsysbro-1, thank you for your review - your feedback is appreciated. We are pleased that you found the room comfortable and enjoyed the breakfast. We hope you enjoyed your time in Canberra. Kind regards, Michelle

Reviewed 4 weeks ago

Conveniently situated with a short walk to bars and restaurants but also peaceful adjoining the park. The service was overall good but would have expected a little more up to date decor and amenities for a Crown Plaza Hotel. The beds weren't that great - a bit lumpy!

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Thank Linda C
CPCanb, Marketing Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Linda, thank you for your review. We are pleased that you enjoyed the service and location of the hotel. As for the beds in your room, we have a replacement plan in place so this should soon be resolved. We do appreciate your feedback. Kind regards, Michelle

Reviewed 4 weeks ago via mobile

On arrival we where informed they had sold out our room , even tho we had book 6 months earlier and paid in full , we were then given a single bedded room and told breakfast finshed at 10am we where fine as we where up and having breakfast at nine but come nine thirty we were informed breakfast was...

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Thank Harry G
CPCanb, Marketing Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Harry, thank you for taking the time to review your experience at our hotel. We are sorry to read that you didn't enjoy your stay. We certainly aim to ensure every guest has a good stay, however, on this occasion we didn't meet this goal. Your feedback has been discussed with the relevant departments in order to avoid these...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Encounter friendly service, easy accessibility and all the amenities you'll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation's Capital and within walking distance of the city's best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 296 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we're pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 

Additional Information about Crowne Plaza Hotel Canberra

Address: 1 Binara St, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $151 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Hotel Style:
#8 Romantic Hotel in Canberra
#11 Family Hotel in Canberra
#12 Business Hotel in Canberra
#17 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Canberra staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Canberra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the park view rooms in the quiet area of the hotel”
 of 5 bubbles Samicus, 19 Feb 2017 | Read review
“I got a premium room and was disappointed so don't waste your money. Get a room away from the lobby area if you don't want to be disturbed.”
 of 5 bubbles luxurythrill, 15 Feb 2017 | Read review
“Suggest requesting room away from elevators much quieter as the elevators service a lot of rooms on each floor.”
 of 5 bubbles M1632TEpeters, 1 Feb 2017 | Read review
“I would suggest you pick a room away from the casino side of the hotel.”
 of 5 bubbles U2942FMmarkd, 26 Jan 2017 | Read review
“Park View offers peace and quiet with a nice view.”
 of 5 bubbles lindacF5951GP, 17 Jan 2017 | Read review
5 of 5