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Diplomat Hotel

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457 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Launceston, Australia
Reviewed 4 days ago NEW

Not having been to Canberra since I was 10 and needing to find somewhere close to Parliament House we stumbled upon this little gem. This hotel had it all. The staff were amazing (although the bar lady had her moments with dinner guests and drinks) Apart from that the staff didn't charge for a couple of photocopies, were helpful with...

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Helpful?
Thank 26Alexsuz
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi there, Thank you so much for the positive feedback. It was a pleasure having you and your colleagues with us Regards The Diplomat Team

Adelaide, South Australia, Australia
Reviewed 1 week ago via mobile

We stayed as a family of 5 (three kids under 8 years) for a family event nearby. Room was spacious, clean and had everything you'd see at a hotel. Obviously this hotel is a little older than most in the area, but was price competitive and we will be back!

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Helpful?
Thank Andrew W
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Andrew W, Thank you for letting us know how your recent experience of the hotel was. The hotel has already started refurbishment work so we are very much looking forward to welcoming you back through our doors!

Canberra
Reviewed 1 week ago via mobile

The Diplomat delivers both and I also received a great deal on the room online. The food is great and the serves are generous. I rate the happy hour bar prices too. No getting hit for paid parking here either and plenty of room for larger vehicles ie. 4WD and trailers. Unsure if I missed it last time but the...

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Helpful?
Thank Centaur4
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Centaur4, thanks for letting the world know about your time with the Diplomat. We live to make our guests comfortable and receiving your positive feedback makes it all worth while. Hope to see you again soon Team Diplomat

Newcastle, Australia
Reviewed 2 weeks ago

Large room but very old and in need of update. Bathroom 60s style very tiny shower but water was hot. Took about 15 pumps to get enough body wash or shampoo for one application. No conditioner. Meals basic. Coffee tasty but consistently cold! Staff helpful and friendly but not always easy to understand. Easy parking no shops in easy walking...

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Helpful?
Thank millsy123
Adelaide
Reviewed 2 weeks ago

Such a lovely hotel, conveniently out of town, yet close enough to all the "must-see" attractions. The rooms were so much bigger than we were expecting. so many positives - breakfast and dinner were great, the happy hour after a day of sightseeing was brilliant! Special little touches such as the lemon water dispenser and lollies in the foyer, free...

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Helpful?
Thank Hollyroseblue
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Holllyroseblue, Thankyou so much for the delightful feedback. We are all so pleased that you noticed the "little things" around the hotel and that they helped you to enjoy your stay Regards The Diplomat Team

Reviewed 31 October 2016 via mobile

We stayed for 2 nights in a standard twin room. The room was huge, much bigger than standard modern hotels. Carpet seemed new, and it was all really clean. I quite liked all the little quirks in the main atrium/ foyer/ dining area. The arm chairs, books, games, random dinosaurs! Parking, wifi and breakfast were all included and the rate...

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Helpful?
2Thank Sarah W
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Sarah W, Thank you so much for your feedback. We're very glad that you enjoyed your stay and will see what can be done about the extent of gym equipment onsite The Diplomat Team

Milton, New South Wales, Australia
Reviewed 28 October 2016

Rooms were large. Beds and pillows were comfortable. Restaurant was convenient and tastey. Meal Prices were competitive. Parking was provided for free. Location central to most of Canberras attractions. Complimentary magazines.

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Helpful?
Thank Joanne S
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Joanne S, Thanks for leaving feedback from your recent visit. Hope to see you again soon

Armidale, Australia
Reviewed 27 October 2016

Deluxe Rooms were spacious, well appointed, and reasonably quiet. Guide lights on switches and press button door handles were a great innovation to help us find our way in the dark but had a 'treasure hunt' for the bedside light switches! A lack of communication first placed us in a room with with a shower over bath en-suite which was...

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Helpful?
Thank Ailsa H
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Ailsa H, Thank you so much for letting us know how you enjoyed your recent visit at the hotel. We hope to see you again soon

Melbourne, Australia
Reviewed 24 October 2016

hotel somewhat tired and our room was very dark because of small window and large bushes and tree growing right in front of it (I guess this is a 'good deal room' - shame we weren't given something better as the hotel didn't seem full at all. A relative staying at the same time had a much better room). Staff...

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Helpful?
Thank walterfk
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi walterfk, Thank you for letting us know about your recent stay with us. Unfortunately as breakfast packages are pre-booked and largely through third party websites we are unable to discount this without incurring the same level of fees. This shouldn't stop you using the credit during happy hour though! Thank you once again The Diplomat

Brisbane Region, Australia
Reviewed 23 October 2016

The restaurant staff at the diplomat were really helpful and friendly. We had a great dinner on our first night and breakfast on both mornings.. the cold breakfast on the second morning was more than adequate with a range of cereals but the winner for me was the nut and fruit filled Muesli which I was told was from a...

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Helpful?
Thank Vera H
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Vera H, Thankyou so much for the great feedback! The muesli comes from a local business called "The Muesli Bar" and, yes, they do deliver! We are also trialing french press coffee on the buffet from Red Brick Espresso which is giving our guests a good kickstart to the day. Thank you for your time and we look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Diplomat Hotel is located in the heart of Manuka-Kingston - an easy walk to the best that Canberra has to offer! ... more   less 

Additional Information about Diplomat Hotel

Address: Cnr Canberra Ave & Hely St | (2 Hely St), Canberra 2603, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $121 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Diplomat Canberras Boutique Canberra
Hotel Style:
#14 Luxury Hotel in Canberra
#17 Romantic Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Diplomat Hotel staff and other travellers.
2 questions
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Walpole, Australia
Sydney
over a year ago

See all questions (2)

Questions? Get answers from Diplomat Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can ask for a balcony if required and two queen sized beds instead of two singles can be done.”
 of 5 bubbles 26Alexsuz, 2 Dec 2016 | Read review
“We booked a Delux room.”
 of 5 bubbles AilsaH473, 27 Oct 2016 | Read review
“All rooms appear to similar”
 of 5 bubbles 183verah, 23 Oct 2016 | Read review
“go for king spa ... you will love all the space around you!”
 of 5 bubbles mrsmeee, 11 Oct 2016 | Read review
“Ask for a room on the top floor with a view with windows that open to allow fresh air.”
 of 5 bubbles 734nadial, 27 Sep 2016 | Read review
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