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Diplomat Hotel

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1 room 2 adults 0 children
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Diplomat Hotel
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522 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Geraldton, Australia
Reviewed 24 August 2016

The hotel appeared old and tired, room dated and the curtains dirty. Wi fi not working/very long. Close to bus stop and National Gallery Australia, Portrait Gallery, Parliament House. Walking distance to the Old Bus Depot Markets on a Sunday and glass works. So if you utilise the hotel for its closeness and out all day, then tolerable.

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Helpful?
1Thank hoganrdt
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi hoganrdt, Thankyou for taking the time to let us know of your experience of the hotel. we do have some rather extensive refurbishments that have already commenced. Hopefully this is enough for you to give the hotel another try on your next visit to Canberra Hope to see you again soon

Warragul, Victoria, Australia
Reviewed 22 August 2016

This is one of those places where your room is comfortable, spacious and quiet. A solidly built establishment which is let down by its poky bathrooms. If able I would have rated it as good rather than very good, and the only let down is the bathroom but quite honestly it was a major downer for me with the shower...

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Helpful?
1Thank John W
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi John W, Thankyou for taking the time to let us know how your stay went. We do haev an entire floor dedicated to walk in showers and can assign these rooms on reservation should a guest request. Thanks to teh feedback of a number of guests we are also now trialing some new shower screens with a view to...

Sydney, Australia
Reviewed 21 August 2016

Clean. Comfortable bed. Lovely pillows. Thick doors so quiet. Lovely seating area in the middle with interesting books. Friendly staff. Free newspaper. Great wifi. And a special deal to make it very good value for money on the weekend we stayed.

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Helpful?
1Thank Jane M
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Jane M, Thank you for the positive feedback, we are truly pleased that you enjoyed your time with us. Looking forward to seeing you again

Reviewed 21 August 2016

We stayed overnight at the Diplomat Hotel, and we would definitely would stay there again. When booking, a staff member helped us sort out our accommodation on the phone, and was just so lovely to deal with. The staff on arrival were friendly, accommodating and welcoming too. Our room was clean, comfy and spacious. We had a lovely stay!

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Helpful?
1Thank Christina_Frac
Rowland F, Manager at Diplomat Hotel, responded to this review

Thank you for the positive feedback, we are truly pleased that you enjoyed your time with us. Looking forward to seeing you again

Wollongong, Australia
Reviewed 17 August 2016 via mobile

Literally only stayed for 12 hours but it was a pleasant stay. My first room had not been cleaned which was just a glitch with a new cleaning system but Casey handed it so well. With a free upgrade everything was fine. This is what will bring me back. Genuine apology and a gesture for the inconvenience. In the morning...

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Helpful?
2Thank emmar852015
Rowland F, General Manager at Diplomat Hotel, responded to this review

Hi emma852015, Thankyou for the positive feedback. While I am not pleased with you checking into a dirty room it is wonderful that Casey was able to ensure that you were treated appropriately. Hope to see you here again soon

Reviewed 14 August 2016 via mobile

We recently stayed at the diplomat hotel, the staff were so wonderful, friendly, welcoming, and very accommodating. The rooms were quite dated but clean, and the atmosphere was lovely and welcoming. We'd definitely consider staying here again in the future.

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Helpful?
1Thank Kristy L
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi there, Thanks for letting us know how you enjoyed your recent visit with us. We hope to see you again soon

Canberra
Reviewed 13 August 2016 via mobile

The beds are extra comfortable and the staff are extra attentive to your needs. Parking is free and the hotel is easy to find and not fighting traffic between there and the airport was great! The rooms are spacious and very clean. The kitchen and bar staff were exceptional, as was the food.

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Helpful?
Thank Centaur4
Rowland F, General Manager at Diplomat Hotel, responded to this review

Hi Centaur4, Thanks for letting us know how you enjoyed your recent visit with us. We really do enjoy looking after our guests and hearing of how their time in Canberra was improved by staying with a Diplomat We all hope to see you again soon

Reviewed 7 August 2016

I travel to Canberra regularly and always stay at The Diplomat. The staff are friendly and helpful, the rooms are clean and neat and the beds are very comfy. There is a well priced buffet breakfast and a tasty dinner menu. But the thing I like the best is the lounge and bar area. Its very comfortable with magazines and...

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Helpful?
Thank Jonathan M
Rowland F, General Manager at Diplomat Hotel, responded to this review

Hi Jonathan M, Thank you for the lovely feedback. we look forward to seeing you again soon! The Team at the Diplomat

Moruya, Australia
Reviewed 6 August 2016 via mobile

Will keep going back! So clean & comfortable and lovely staff! Restaurant is awesome, food is great. Room Service is great. Also very modern. Close to everything you need! Worth every cent, would defiantly recommend to family and friends!

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Helpful?
Thank bruzzabrudog
Rowland F, General Manager at Diplomat Hotel, responded to this review

Hi bruzzabrudog, Thankyou for taking the time to let us know how you enjoyed your stay. I'll be sure to pass your comments along to the team

Sydney, Australia
Reviewed 3 August 2016

Very pleased with accommodation, location on southern side and close to major attractions - museums and parliament houses; ease of access and undercover parking; close to shopping centre; staff very friendly and helpful. Bed very comfortable. Being upgraded to Board room meant we had a sink - very handy for washing food and utensils.

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Helpful?
Thank Reg W
Rowland F, General Manager at Diplomat Hotel, responded to this review

Hi Reg W, We're really pleased that you enjoyed your stay. I hope you'll consider the Diplomat for your next stay in Canberra

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Diplomat Hotel is located in the heart of Manuka-Kingston - an easy walk to the best that Canberra has to offer! ... more   less 

Additional Information about Diplomat Hotel

Address: Cnr Canberra Ave & Hely St | (2 Hely St), Canberra 2603, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $147 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Diplomat Canberras Boutique Canberra
Hotel Style:
#12 Luxury Hotel in Canberra
#17 Romantic Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Diplomat Hotel staff and other travellers.
2 questions
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Walpole, Australia
Sydney
over a year ago

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Questions? Get answers from Diplomat Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the main road”
 of 5 bubbles SJMMAM, 8 Mar 2017 | Read review
“Away from the busy road (which runs past the back)”
 of 5 bubbles PaulBBrisbane, 10 Feb 2017 | Read review
“Ask about suites and balconies.”
 of 5 bubbles loonyandliterate, 23 Jan 2017 | Read review
“book early!”
 of 5 bubbles Bamboo_Pandah, 14 Jan 2017 | Read review
“Great location, secure undercover car parking available”
 of 5 bubbles violetta19702015, 10 Jan 2017 | Read review
5 of 5