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Novotel Canberra

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#22 of 58 Hotels in Canberra
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Novotel Canberra
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3,128 Reviews from our TripAdvisor Community

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Showing 3,085: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

Great location , short (5-10min) drive to all major tourist attractions. Rooms are clean, flat screen tv, clean bathrooms, adjustable air con and wifi facilities. Staff friendly. In house bar/restaurant food is average. Usual type of foods , fish and chips, steak, salads other (noting that really stands out). Steak (eye fillet) was ok , fish and chips a bit...

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Helpful?
Thank Mercury_one1
Canberra, Australia
Reviewed 3 days ago NEW

I attended a conference during mid February, I must say out of the many number I have attended, I would have to rate my experience here at the very top. A special mention to the conference coordinator, (I believe her name was Teneal). She went out of her way to make me feel very welcome, and had prepared my favorite...

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Thank itsjohnno
Wollongong, Australia
Reviewed 3 days ago NEW

The stay was enjoyable, the price was right, dining in was very pleasant but the sting in the tail was finding that I had 2 extra $30.00 charges added to my bill after I had settled the account and arrived back home.

Review collected in partnership with Accorhotels.com
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Thank P5732AXmargarets
Sydney
Reviewed 3 days ago NEW

Our room on 7th floor was generous with a desk chair and an armchair. There were glimpses of Mt Ainslie between buildings. The staff is welcoming and helpful. The breakfast buffet was fresh andomlettes can be made to order. The dinner menu is innovative. On site parking is convenient but an additional charge of $20 per day. The hotel is...

Review collected in partnership with Accorhotels.com
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Thank hawdownunder
Sydney
Reviewed 6 days ago NEW

Stayed for 2 nights in January and were upgraded (thank you) to a suite on the 7th floor. There are 3 elevators - keycard operated - that also go down to the basement car park. Our suite was quite large but sparsely furnished and not greatly designed. The front door opened up straight ahead onto a small corridor which lead...

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Thank westy54
sussex
Reviewed 1 week ago

We stayed in the Novotel Canberra Friendly service but the hallway was disgusting all the fluff.Very convenient to sightseeing, restaurants & shopping because it was near the bus station. The bathroom was stranger a toilet & shower but the sink was near the bed! I do not think it was a 4 star hotel. We had a balcony but the...

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Thank smokeySussex
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear smokeySussex, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am sorry that you have not enjoyed our European styled bathroom rooms and for any inconvenience caused. I will pass on your feedback to my team and it is our hope that you will give us an opportunity to better serve you again...

Brisbane, Australia
Reviewed 1 week ago

Stayed at the Novotel Canberra again for work. Service has improved significantly since I was last here. Buffet breakfast was nice with a few variations each day. The rooms are clean, large and well furnished. They are just feeling a bit dated. Close to restaurants, bars and the mall.

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Thank Andrew G
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Andrew G, I am pleased that you have recognised the focus we have had on our service since your last stay with us and I have passed your feedback onto my team. I am pleased you also enjoyed the breakfast at the hotel and the cleanliness of the property. We appreciate the feedback and look forward to welcoming you...

Reviewed 1 week ago

I stay here everything I come to Canberra. The staff is very friendly, and cheerful. Very convenient to shopping, sightseeing, and restaurants. The interstate bus terminal is in the lower level, and the ACT public bus station is one short block away.

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Thank Robert B
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Robert B, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel and the service provided by my team. I will pass on your feedback to all staff and we look forward to welcoming you back to Novotel Canberra again soon. Kind...

Young, Australia
Reviewed 1 week ago

I had arrived by bus from Sydney and only had a short time to eat between catching the next bus home. As an Accor staff member i decided to eat at the bar at the Novotel, it took 4 employees to work the very easy and simplistic "Micros" operating system, and after about 10 mins or so for me to...

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Thank Gerkine
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Gerkine, I do apologise for the issues with our Micros system as we have recently updated it and for any inconvenience caused. I am pleased that due to the delay the meal was given complimentary and we do hope to have an opportunity to better serve you again in the future. Kind regards, Nathan Frost General Manager

Brisbane, Australia
Reviewed 1 week ago

An overnight business stop but like always well presented, rooms clean (had just mopped the tiled floors), staff friendly & helpful (they had forgotten my welcome pack & a quick call to reception had it delivered to the room without question). Nice indoor pool, & spa & well equipped gym. Restaurant pleasant with take away coffee available. Had room service...

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Thank 188petere
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear 188petere, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel, the cleanliness of the property and the quality of our room service. I will pass on your feedback to my team and we look forward to welcoming you back to Novotel...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 

Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $157 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Agoda, Cheap Tickets, Booking.com and ACCOR so you can book your Novotel Canberra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#20 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Canberra staff and other travellers.
5 questions
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Canberra, Australia
9 months ago
Birmingham, United Kingdom
over a year ago
Sydney, Australia
over a year ago

See all questions (5)

Questions? Get answers from Novotel Canberra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are about the same.”
 of 5 bubbles O4893HIrobertb, 15 Feb 2017 | Read review
“Ask for a room on the north east /west corner on 7th floor”
 of 5 bubbles 406sandyo, 2 Feb 2017 | Read review
“We paid for a standard room and regretted it - a bit too small and strange layout.”
 of 5 bubbles petergV5173BV, 29 Jan 2017 | Read review
“Ask for rooms away from the elevators. The prompt when the lift arrives could be rather annoying.”
 of 5 bubbles ns735, 28 Jan 2017 | Read review
“all rooms seem to be well sound proofed going higher is probably better”
 of 5 bubbles jppetty, 27 Jan 2017 | Read review
5 of 5