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Rydges Capital Hill Canberra

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Rydges Capital Hill Canberra
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984 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Sydney, Australia
Reviewed 26 September 2015

I recently stayed here for 2 nights. We had a spa suite which was adequate; albeit very noisy. The main door which separated the entrance to the room corridor was loud and would "bang" constantly. The actual door of the room would also shake. On the first night we were there on check in, I was asked how I was...

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Helpful?
3Thank Snowdome5
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear Snowdome5, It was disappointing to read your recently posted review from your stay at the hotel. It reads that the hotel has let you down in a few areas of the hotel and for this I apologise. Regarding payment on check in, the hotel does have a policy, similar to a majority of hotels that all weekend bookings require...

Sydney, Australia
Reviewed 25 September 2015

We came back to our room on the second day of our stay. I thought the room had not been serviced and it was 3.30 in the afternoon. All the pillows from the bed were strewn on the floor and the doona had just been pulled up. The cups had not been washed. When I went to the bathroom there...

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Helpful?
Thank Lizard1952
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear Lizard1952, It was extremely disappointing to read that the hotel did not meet your expectations on your stay with us. Without knowing when you stayed in room 180, it is difficult to follow up with our housekeeping team to find out as to why the servicing of your room was not completed to the high standards that the hotel...

Reviewed 25 September 2015 via mobile

Stayed at this hotel for a friends wedding. The rooms are comfortable, clean well appointed. It is in a good position on the Parliament side of the lake and the staff are attentive and efficient. My only complaint would be that the food (room service in particular) was extremely expensive for what was provided. $20 for cheeseburger and chips for...

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Helpful?
Thank Paul R
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear Paul, Thanks for taking the time to provide feedback from your recent stay at the hotel and it was pleasing to read that you enjoyed the rooms and the location of the hotel. It is always nice to read comments that our staff were attentive and efficient but it was a shame that you felt that the price for...

Sydney, Australia
Reviewed 21 September 2015

Great Location, very close to the Parliament House. The bed is so comfy and the room were very clean, the only downside is that you have to pay for the Gym and is not 24 hours. There is also a nice Cafe where they sell Milkshakes called ' Patissez' which is a walking distance of say 10-15 min but have...

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Helpful?
Thank MelD1979
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear MelD1979, Thanks for taking the time to review your recent stay at the hotel. It is great to read that you took advantage of the hotel's convenient location to Manuka and also indulged in the amazing milkshakes offered at "Patissez". We will certainly take on board your comment regarding the fee for guests to use the Health Club. Hopefully...

London, United Kingdom
Reviewed 21 September 2015

Short trip from Sydney to Melbourne via Canberra. This hotel was well laid out and very comfortable. Room was huge and well equipped although housekeeping a little erratic. Couldn't rate the breakfast as service was dreadful and we walked out but in contrast dinner was really good with great service. A typical business style hotel which needed more people in...

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Helpful?
Thank cmcna12
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear cmcna12, Thanks so much for your review from your recent stay while travelling to Melbourne. Canberra is an ideal stopover point. We are very fortunate to have some of the largest accommodation rooms in Canberra and I am pleased that you took advantage of the hotel being located just a short walk from Manuka and Kingston. It is a...

sydney
Reviewed 20 September 2015

We stayed here for two nights in corner room (bigger) with one queen and one single bed. Very happy with the size of the room. The bathrooms need updating a bit but other than that all is there. Good mini bar area with normal tea/coffee. We used the pool and spa area which was great, a good size pool big...

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Helpful?
Thank alpatdunc
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear alpatdunc, It is always great to receive feedback from guests that have enjoyed their stay at the hotel. I am pleased to hear that you enjoyed the spaciousness of our rooms, the hotel has some of the largest rooms in Canberra, so the perfect choice when you are travelling as a family. When you next come and stay with...

Sydney, Australia
Reviewed 20 September 2015 via mobile

We stayed in a room with two double beds. The room was clean, the beds comfortable, the only thing that let down was the shower curtain in the bathroom. The hotel was very quiet, which was a pleasant surprise, as it seemed to be pretty full. Location is great, very central and close to everything.

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Helpful?
Thank Corina C
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear Corina, Thank you for your feedback from your recent stay, I am pleased that you enjoyed your time in our nation's capital and the hotel. We look forward to welcoming you back to the hotel when you plan your next trip to Canberra. Kind regards Kirsty Tomas Director of Sales & Marketing

Sydney, Australia
Reviewed 19 September 2015

Very clean and tidy room,comfortable settings . Professional staff,excellent food and in prime location.Easy to get taxis.As it is close to the parliament building and other attractions,it is quite easy to get around.10 minutes drive to Canberra city centre.Nice selection of buffet food.Nice in room dining service as well. You can choose lots from room service menu.Fast and efficient service.

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Helpful?
Thank Madhur Raj J
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear Madhur Raj J, It is always wonderful to receive such positive feedback from guests that have stayed with us, thank you so much for taking the time to let us know. We pride ourselves on providing excellent customer service and agree that the hotel is in a prime location for anyone wanting to take advantage of all that Canberra...

Sydney, Australia
Reviewed 15 September 2015

Attending a wedding and rooms were offered at a discount. Wedding service food was very average. Despite being part of a wedding party we still had to pay for parking which I thought was a little tough. Room was nice. Comfortable and the bed was nice.

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Helpful?
2Thank MAK2123
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear MAK2123, The hotel offers two options of car parking for guests, the first being secure, undercover parking at a minimal charge or free on street parking is available surrounding the hotel, depending on when you are staying. As a guest attending a wedding at the hotel a special accommodation package price is offered. It is a shame that the...

Yulara, Australia
Reviewed 14 September 2015

Stayed there in the top suite they had on offer for a weekend with friends. The room is large with lounge area, table, guest toilet, bedroom and bathroom with spa bath. There is a walk in closet hallway kind of area. The bed is comfortable with television in the bedroom also. As for room service at this hotel. Don't bother...

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Helpful?
2Thank Brisbane41
K_Tomas, Director of Sales at Rydges Capital Hill Canberra, responded to this review

Dear Brisbane41, What a nice way to celebrate a weekend with friends by booking one of the hotel's suites and getting together and enjoying the facilities that this room has to offer. I am sorry to read that you were let down by our room service department as I can assure you that this is not the normal level of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
FREE WIFI!! Rydges Capital Hill is the ideal Canberra hotel from which to base your stay in the Nation's Capital. Whether you are visiting for leisure or business, you'll find everything you need within close proximity at one of the best Canberra accommodation providers. This Canberra hotel is 500 metres from Parliament House, surrounded by the busy business districts of Barton and Parkes, walking distance to Manuka and Kingston, and close to most of Canberra's national attractions. The city is a 5 minute drive. ... more   less 

Additional Information about Rydges Capital Hill Canberra

Address: 17 Canberra Ave. | Cnr Canberra Avenue & National Circuit, Canberra 2603, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $128 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Capital Hill Canberra 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Rydges Capital Hill Canberra Hotel Canberra
Rydges Capital Hill Hotel Canberra
Canberra Rydges Capital Hill
Hotel Style:
#18 Business Hotel in Canberra
#28 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Capital Hill Canberra staff and other travellers.
2 questions
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Questions? Get answers from Rydges Capital Hill Canberra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Parliament house”
 of 5 bubbles Deanne72, 21 Mar 2017 | Read review
“Best at the ground floor at the front (road side) not at the top (3rd floor) in summer.”
 of 5 bubbles peter7628, 15 Mar 2017 | Read review
“We had a higher level room but all rooms would be good.”
 of 5 bubbles RedGallah, 16 Feb 2017 | Read review
“A higher floor may be a little quieter!!”
 of 5 bubbles samlobianco, 11 Feb 2017 | Read review
“Find another hotel”
 of 5 bubbles Paraffle, 9 Feb 2017 | Read review
5 of 5