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Paradise Palms

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Paradise Palms
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194 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Brisbane, Australia
Reviewed 30 December 2016 via mobile

We paid $476 for 'Executive 2 Bedroom Apartment with Spa Bath'. Very overpriced even though in prime season. Value is roughly half of that. Outside areas run down though room was clean. Not recommended.

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1Thank heircraft
Reviewed 26 December 2016

We had a 2br cabin - it was clean and effective for a 1 night stay for 4 people with decent bathroom and kitchen. The kids loved the pool as it was so big and had a hot tub and the games room and tennis court.

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Thank Rohan H
Reviewed 14 December 2016 via mobile

This was the perfect place for our Wedding! Kylie, Danni and the rest of the staff were a pleasure to deal with from the moment we walked in. They made us feel at home. It's a beautiful place which made for perfect photos on the day! The accommodation was fantastic. They have self contained cabins and a few different sizes,...

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Thank Wade T
Reviewed 8 December 2016 via mobile

We stopped by overnight and stayed in a 2br unit. It was clean, had enough space for 4 with a newly renovated kitchen and bathroom. Todd the manager was friendly upon check in and was helpful when we checked in a bit late. We ate onsite at the restaurant for dinner. The food was good, steak well cooked and the...

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Thank Carolyn C
Reviewed 26 November 2016

I was looking for a cheap place to stay overnight and found incredible value for money in this beautiful setting. I had everything I needed without having to stay in a shoe box facing a highway. I also hit the jackpot with cheap pizza and happy hour in the restaurant. The staff were friendly and helpful. It truly was a...

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Thank Eric P
Reviewed 9 October 2016 via mobile

Lovely reception. Really friendly. Unfortunately we don't think anyone has stayed in our cabin for a long time as it was dusty on the furniture, curtain tops and bottom of the fans. It has huge potential yet in desperate need of upgrade including basic plumming, tiling, general maintenance of handles and paint. While it seemed clean enough the condition of...

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Thank Kristen J
fomparpalms, Front Office Manager at Paradise Palms, responded to this review

Thank you for your positive review Kristen. We are currently getting our rooms up to 4 star with a lot of beautiful fully renovated new executive rooms but still have a few owners to push to get theirs updated who just won't see the potential and keep up with the others which is frustrating for all. We are just in...

Newcastle, Australia
Reviewed 4 October 2016

We just spent 5 nights with our 2 children at this resort. We only booked last minute and choose Paradie Palms as there were very few options to choose from given it was a long weekend / school holidays and most places were booked out. There were many great things about this place however we can only rate it as...

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Thank Mewett_Family
fomparpalms, Front Office Manager at Paradise Palms, responded to this review

Thank you for taking the time out to do a review. Sorry i didn't realise you were so unhappy. I checked you in and served you in the restaurant and you seemed really happy. I have now changed the fold down matteress after reading this and we are currently doing a full spring clean of every room from top to...

Tamworth
Reviewed 4 October 2016 via mobile

We stayed here the staff were awesome. The apartment has a requirement when you check out that you clean it. Ours was average. The cutlery was average. If you want to cook a pizza in the oven you have no way to do it. The grounds are beautiful. The game room is cool but 50% of the games work. This...

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Thank atkins1999_1999
fomparpalms, Front Office Manager at Paradise Palms, responded to this review

Thank you for your review on your stay for your family of 6 in our budget one family apartment. Our rooms are individually owned, as they are in pretty well all of the resorts in Coffs Harbour, so we list our rooms as close to what they are to lead guests in the right direction as we want everyone to...

Reviewed 1 October 2016 via mobile

Arrived from Sydney with an expectation of quality accommodation given the $400 a night price tag.!We were bitterly disappointed. It was unclean, unkept and very musty. Would not recommend this to anyone, we can not wait to leave so very early in the morning!!!

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Thank Andrew M
fomparpalms, Front Office Manager at Paradise Palms, responded to this review

Thank you for taking time out to do a review. We are currently doing full spring cleans of every room and have a new cleaner. We are really sorry your stay was not up to scratch. If that ever happens here or anywhere, don't hesitate to let the manager know as we would have come up and done our best...

Newcastle, Australia
Reviewed 27 September 2016 via mobile

We were very disappointed with this establishment, the room was nothing like what was shown in the photos on the website. It was dirty, and the furniture very scruffy. The crockery and cutlery were dirty and not even belonging to the same set. The wardrobe only had one door on it!!! There was no cover on the bed just a...

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Thank Gail M
fomparpalms, Front Office Manager at Paradise Palms, responded to this review

Thank you Gail for taking time out to review our budget one bedroom apartment. We apologise that your stay was not up to scratch and have taken action to ensure it doesn't happen again and that apartment has had the lounge changed and a full spring clean. The blankets on the beds are thin but are actually new thermal fleece...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Paradise Palms onsite management for brand new executive rooms and budget rooms all set in big spread out grounds of 12 acres of beautifully landscaped gardens and lawns with a heated indoor pool, heated outdoor spa and large deep outdoor pool. All rooms have balconies and views of either lawns, panoramic hills or some with slight sea views. You never feel enclosed at Paradise Palms. Sensational onsite restaurant, Pasfields Restaurant, with cheap bar meals, fine dining and room service, balcony and inside dining with spectacular panoramic views. Accurate pictures of every room are on our site so you can pick the type of room to fit your needs and your budget as we want every guest to be happy and to pick wisely. The longer you stay, the cheaper the rate. We look forward to welcoming you soon and always strive to make it an enjoyable one and welcome you back again and again as we do with so many happy guests. Only Paradise Palms Resort onsite management provides free internet in the restaurant and foxtel in the rooms....other sites do not offer these nor onsite service) ... more   less 

Additional Information about Paradise Palms

Address: 675 Pacific Hwy | PO Box 6606, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: $84 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Paradise Palms 3.5*
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from Paradise Palms staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“spa room on top of hill”
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5 of 5