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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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1,068 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Coffs Harbour Pacific Bay Resort
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Showing 1,045: English reviews
Brisbane, Australia
Reviewed 3 January 2017

We booked a spas suite to enjoy a spa after travelling form the Hunter Valley. The room was very spacious with a great view of the golf course. The room was aircondtioned and comfortable and very clean. The bed was very comfortable, however this is personal preference. We ate in the restaurant and the meals were tasty however my steak...

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Helpful?
Thank Kim K
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Kim K, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and thank you for your great comments about our resort. We will be sure to pass on your comments about the steak not being cooked properly...

Reviewed 3 January 2017 via mobile

Good resort, near beach , near big banana beautiful place . And resturant is good food .good price too. But you have to carefull spiders and snack ( big one ) when you have kids. I like so much that resort .

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Helpful?
Thank Vinh Quang P
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Vinh Quang P, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and thank you for your great comments about our resort. We are located on 20 hectares of land and do back onto national park reserves...

Bella Vista, Australia
Reviewed 2 January 2017 via mobile

We stayed for 3 nights and had a fabulous time. The resort staff were so welcoming and helpful right from the start. Our room in the Hillside building was clean and well appointed including pool towels and quality toiletries. The king sized bed was comfortable with a medium firm mattress and perfect pillows. The ensuite contained a shower, toilet and...

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Helpful?
Thank Dianne C
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Dianne C, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and thank you for your great comments about our staff and the grounds and facilities. We look forward to welcoming you back to the resort in...

Gold Coast, Australia
Reviewed 31 December 2016

The rooms are outdated. The whole resort is in need of a upgrade. Even though the location is fabulous, the rooms are clean, but the furniture, the bathroom are 1950's. If you need comfort, do not book the "studio". The other type of accommodation might be better. Definitely for the price we have paid in December,was much too high for...

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Helpful?
Thank claraadam56
Greater Newcastle, Australia
Reviewed 29 December 2016

Such a good place for a holiday with family. Lots of things to do with all ages. Gramps had a great time trying Aquic Golf and kept us in fits of laughter. Granny enjoyed the swim and tennis. Daughter enjoyed the beach and cliff walks. All enjoyed the Charlie's Restaurant and the Special Birthday Dinning. We loved the Spa in...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 779elainee
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear 779elainee, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and thank you for your great comments about our staff and the grounds and facilities. We look forward to welcoming you back to the resort in the...

Hope Island, Australia
Reviewed 29 December 2016

This property is set in a beautiful area completely surrounded by Australian bush but that is where it ends. When we checked in they were understaffed with only two receptionists. The one that we used did not have any idea of how the restaurants worked because she gave me incorrect information. The rooms are in much need of upgrading. The...

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Helpful?
Thank TravelFairy2013
Reviewed 29 December 2016 via mobile

Went to restaurant it was classed as fine dining, the price tag was fine dining, but the meal was certainly not, very very average, my kids could have cooked better and presented better, it was embarassing. Breakfast very good, rooms are average

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Helpful?
Thank Angela R
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Angela R, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We appologise that Charlie’s Restaurant did not meet your expectations and we will pass on your great comments to the executive chef and food and beverage manager for them to address. Thank you again for your comments...

Sydney, Australia
Reviewed 28 December 2016 via mobile

We stayed here for one night to break up the drive from Sydney to Sunshine Coast in Queensland. We travelled with family who also reserved a family suite. The grounds of this resort are lovely... the pool is older but ok... def not a good option if you're planning a longer stay. The rooms are very worn and my brother...

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1Thank jpiot
Melbourne, Australia
Reviewed 26 December 2016

Room not ready 45 minutes, paint off door frames, slow bar service, the pool bar was under maintenance. Lack of face washers. No mini bar, makeshift aircon. 70s decor. Nice water dragons. Does not participate in accor plus.

Review collected in partnership with Accorhotels.com
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Thank Simon S
Sydney, Australia
Reviewed 24 December 2016

A great place for a relaxing break. Short walk to the beach, great pools, and close to all Coffs attractions. Make sure you take a drive up to Bruxner park look out and do some of the rainforrrest walks up in Bruxner park.

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Helpful?
Thank Brett K
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Brett K, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and thank you for your great comments about our grounds and the surrounding facilities. We look forward to welcoming you back to the resort in the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: $165 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#3 Spa Hotel in Coffs Harbour
#5 On the Beach Hotel in Coffs Harbour
#6 Luxury Hotel in Coffs Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travellers.
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Questions? Get answers from Novotel Coffs Harbour Pacific Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upper level, northerly aspect”
 of 5 bubbles 995jannel, 17 Feb 2017 | Read review
“I hope there is a door number to help you find your room”
 of 5 bubbles Melbourne000, 6 Feb 2017 | Read review
“Check penthouse prices you will be pleasantly surprised.”
 of 5 bubbles 50lucyw, 4 Feb 2017 | Read review
“I am really not sure.”
 of 5 bubbles karenlZ1383EK, 30 Jan 2017 | Read review
“Get a room up higher for less noise.”
 of 5 bubbles leanneandgrante, 12 Jan 2017 | Read review
5 of 5