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Oaks on Castlereagh

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586 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Auckland, New Zealand
Reviewed 3 weeks ago

The room was great,service excellent....but We had no airconditioning. for our first 5 nights....was very hot. Also no phone in room....because there was no desk to put it on. Location was good for us Otherwise great

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Helpful?
Thank petergoldsbury
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. I highly appreciate your positive comments on our convenient location and excellent customer service standards. I sincerely apologise for the discomfort caused due to the issues mentioned in your comments. In regards to air conditioning, this was attended and resolved next day after being reported to...

Hamburg, Germany
Reviewed 3 weeks ago

As expected the Oaks on Castlereagh is a very nice and clean hotel with extrem friendly and helpful personnel. I do only not understand why wifi is only free for half an hour per day. Nevertheless, I can absolutely recommend this hotel!

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Helpful?
Thank knud719
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your stay with us. I sincerely appreciate your positive comments and recommendation to help future travellers. In regards to internet service, we do offer room packages which includes FREE WIFI. Should you need any advice to choose the right package for your future booking, please feel free to contact our reservation...

Brisbane, Australia
Reviewed 3 weeks ago

The Oaks is not in the most attractive location on Castlereagh Street, and the foyer doesn't inspire you, but the rooms are quite good. I had a well furnished and reasonably modern one bedroom apartment. The only thing that frustrated me were the tv remotes which failed to work properly. It is not located in the glamorous side of Sydney...

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Helpful?
Thank PeterBrisbane_10
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for your valued time in providing excellent feedback on our convenient location, room comfort and cleaning standards. I sincerely apologise for discomfort caused with TV remote controls, and I have shared your feedback with our maintenance department to give extra attention to detail during room inspection to ensure we maintain our room standards at all times....

Noumea, New Caledonia
Reviewed 3 weeks ago

The reception staff was very helpful the hotel is close to central station , and a short walk to chinatown and darling harbour. the room was very clean and spacious. The only negative point is that the swimming pool an spa closed for renovation 1 day after our arrival.

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Helpful?
Thank mauriced978
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your stay with us. I highly appreciate your positive comments on our convenient location and room comfort, complemented by our excellent customer service standards. I sincerely apologise for inconvenience caused due to emergency repairs being carried out over the next few days on our swimming pool and spa. My team and...

Wagin, Australia
Reviewed 3 weeks ago

The room was clean & spacious with a great little Kitchenette. Great Location. 300m to Central station, 200m to shopping mall with great cafes, Coles supermarket & shopping. Close to Pubs, Bars & China Town and in the Thai district, awesome choice of eateries.

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Helpful?
Thank Katherine B
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city provides all the comfort and convenience with easy access to variety of cafés, restaurants and tourist destinations, a perfect stop over to enjoy a quick getaway. We look forward to welcoming...

Reviewed 3 weeks ago via mobile

Good location close to Central Station. Comfortable spacious apartment well appointed (we even had a washing machine and tumble dryer). Reception staff friendly and helpful but housekeeping service a bit basic. An on site coffee shop would have been good. I would stay there again

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Helpful?
1Thank Jane R
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your stay with us. I highly appreciate your positive comments on our convenient location and room comfort, complemented by our excellent customer service standards. My team and I certainly look forward to welcoming you back on your next stay with us.

Darwin, Australia
Reviewed 4 weeks ago

The Oaks on Castlereagh is in a great location, central to most amenities in the CBD. I stayed there for eight nights on a business trip in February, 2017 and its convenience to the transport hub and eateries made it a winner for me. The room was clean and tidy when I arrived and spotlessly maintained throughout my whole stay....

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Helpful?
Thank banakula
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides the utmost convenience when travelling for business. I am proud to share your comments with Sukanya and my entire team for providing excellent customer service to ensure every guest has a...

Caves Beach, Australia
Reviewed 4 weeks ago

Wanted something not too expensive as our Sydney plans were busy and we only needed a room to sleep at night. Great spa and pool for a quick dip. Our studio room had a kettle and fridge which was perfect for a pre dinner drink and a wake up coffee. Very comfy bed and pillows, good darkening curtains and thankfully...

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Helpful?
Thank jenwal23
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your recent stay with us. I have shared your wonderful comments with Jina and my entire team for delivering all their best to complement our great location and room standards. In regards to the air conditioning noise, in all of our studio apartments they are fitted with ceiling mounted units and...

Brisbane Australia
Reviewed 4 weeks ago

Good value - I got a discounted rate. Helpful staff. Room was clean and comfortable. I asked for and received a room high up with a nice view. The iron tripped the safety switch on the fuse box twice (which was really annoying) but the staff tried to address this as best they could.

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Helpful?
Thank Kym M
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on our room comfort and cleanliness, complemented by our excellent customer service standards. I sincerely apologise for discomfort caused with the safety switch, however I appreciate your positive comments on my front desk team for their on-spot action to ensure you have a comfortable and pleasant stay with us. We look forward...

Melbourne, Australia
Reviewed 4 weeks ago

Location was convenient and check in and out was very quick and simple. Furnishings carpets corridors and fittings are very tired but was clean and priced accordingly. OAKs have a well known name and one that can be trusted.

Review collected in partnership with this hotel
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Helpful?
Thank Alan G
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your stay with us. I highly appreciate your positive comments on our convenient location and cleanliness, complemented by our excellent customer service standards. We certainly look forward to welcoming you and your family back on your next pleasant stay with us.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $188 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#18 Spa Hotel in Sydney
#67 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how to get in car park before you arrive”
 of 5 bubbles peterl977, 18 Mar 2017 | Read review
“Apartments that face Castlereagh St can be a little noisy with the train station across the road but they're quite well sound proofed.”
 of 5 bubbles drkenach, 6 Mar 2017 | Read review
“would like to have been able to request single beds.”
 of 5 bubbles NatShivTiarnaHeather, 5 Mar 2017 | Read review
“The higher you are the less noise you get from the street and nearby train line.”
 of 5 bubbles PeterBrisbane_10, 4 Mar 2017 | Read review
“clean and spacious room. the fire alarm in the room was too sensitive.”
 of 5 bubbles mauriced978, 4 Mar 2017 | Read review
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