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Quest Potts Point

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Quest Potts Point
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482 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Perth, Australia
Reviewed 25 March 2015

Stayed here last weekend with friends. You get what you pay for, if you are expecting 5 star luxury then don't stay here! The rooms were clean but quite small. We had a courtyard with broken chairs but the staff replaced them when we reported it. We had ongoing issues with our room keys not working that didn't seem to...

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Helpful?
Thank em_cc71
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear em_cc71, Thank you for your recent review on Quest Potts Point. We appreciate all feedback received as it helps us as a team to continually monitor and improve our service, products and overall accommodation offer. I will have maintenance look into the key locks and why they are demagnetising so often along with the air conditioning unit. The location...

australia
Reviewed 25 March 2015

My first stay here at the Quest in Springfield Avenue, and it was just ideal. Close to train station and taxis everywhere, and the delights of Macleay Street and Challis Avenue nearby. The room was clean and stylish and so quiet considering its location. Staff friendly and helpful.

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Thank worldmusictraveller
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Worldmusictraveller, Thank you for your recent review on Quest Potts Point. Our location is ideal and one of the best advantages of staying with us. As you mentioned Macleay street is a hub of eateries, boutique shops and lush restaurants. With only a 50m walk to Kings Cross train station; Sydney CBD, the airport and Bondi Junction are a...

Main Beach, Australia
Reviewed 8 March 2015 via mobile

We came down to Sydney with a group of friends to celebrate a birthday. We enjoyed our stay in Potts Point & the rooms were modern, clean & comfortable. We booked a two bedroom with our friends. Although they didn't change towels or make bed I will stay here again because it is so convenient to so many fantastic spots....

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Thank Danielle P
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Danielle P, Thank you for your recent review on Trip Advisor and taking the time to provide feedback on your stay with us at Quest Potts Point. Thank you for bringing to my attention the difficulty you experienced with room keys. I will ensure the locks are looked at and cleaned on a regular basis. I will pass your...

Reviewed 16 February 2015

I booked a two bedroom suite for my birthday and all I can say is that I was incredibly dissapointed. Upon arrival we were told that the previous guests had trashed our room and we had now been placed into two separate rooms. The rooms were small and cramped and one of the airconditioning units failed to work. A deposit...

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5Thank Jaype92
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Jaype92, Thank you for your recent review on Quest Potts Point. Quest Potts Point pride ourselves on the service we provide to all of our guests. To hear your comments on the unfriendly, rude and unapologetic service you received throughout your stay is disappointing and embarrassing. I ask that you please contact me directly so I can look into...

Goulburn, New South Wales, Australia
Reviewed 17 December 2014

We stayed here for one night recently. Firstly, it is hard to find, tucked away in a side street just behind the main drag of Kings Cross. However, if you know where it is, the location is convenient; Kings Cross Station is a short distance away and its only a short walk to some great cafes and restaurants in Potts...

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Thank Lori M
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Lori M, Thank you for your feedback on your recent stay with us at Quest Potts Point. At Quest Serviced Apartments we pride ourselves in the level of services we have to offer. From free Internet and complimentary movies to a great understanding of our local area and the Sydney culture. Our team are dedicated to sharing our knowledge...

Adelaide, Australia
Reviewed 9 December 2014 via mobile

Pros: Handy location to restaurants, etc Good linen Clean Good fittings Service friendly Surprisingly quiet for its location Cons: Toilet did not flush Small room No mobile phone service from room TV up high (mounted from near ceiling) Parking is limited Would I return? Yes if it was just me on business needing a low cost room.

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1Thank BJcyclist
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear BJcyclist, Thank you for posting your feedback on Tripadvisor from your recent stay with us here at Quest Potts Point. As you mentioned our location is central to delicious restaurants, public transport and Sydney CBD, making Quest Potts Point perfect for the business traveller wanting to stay just outside of the hustle and bustle but with everything at their...

Northwich, United Kingdom
Reviewed 8 December 2014

I needed a place to crash for a night during a brief work visit and the Quest was perfect. The place was sparkling clean and comfortable, well-located and the girl on reception was fantastic - I never saw her without a huge, beaming smile and she was very concerned with ensuring my stay was pleasant. Would highly recommend the Quest.

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1Thank dgreen12
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear DGreen12, Thank you for your recent review of Quest Potts Point on TripAdvisor. At Quest Serviced Apartments we pride ourselves in the level of services we have to offer. From free Internet and complimentary movies to a great understanding of our local area and the Sydney culture. Our team are dedicated to sharing our knowledge of our surroundings and...

Reviewed 2 December 2014

We stayed in an apartment. It was beyond our expectations for the price. We each had a queen bed with ensuite and separate cooking facilities. We also had access to a rooftop balcony with city views... Lovely. The hotel is very central and just a few hundred meters from Kings Cross station which will take you very quickly to most...

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Helpful?
Thank Eimear F
QuestPottsPoint, The Quest Potts Point Team at Quest Potts Point, responded to this review

Dear Eimear F, Thank you for your review. It was pleasing to hear you found your way around the Hotel as well as the Potts Point area. We hope to see you again, please feel to call the Hotel direct next time you want to stay with us so that we may get the chance to personally look after your...

Brisbane, Australia
Reviewed 1 December 2014

Nice surprise to find self contained room that was quiet despite location only minutes walk from Kings Cross. Plenty of restaurants and grocery options in easy walking distance. Hotel does offer a continental style breakfast pack but no room service. Not an issue if you know in advance given surroundings. Reception staff very helpful. My stay was mid week. Not...

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Helpful?
Thank RelaxWheneverYouCan
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear RelaxWheneverYouCan, Thank you for mentioning the toaster, we have made changes to the arrangement in all our kitchenette cupboards to ensure safety for our guests. So that you know for next time, we are affiliated with a number of restaurants/cafes who have the facility to charge back to your Hotel account. I would like to take this opportunity to...

Adelaide, Australia
Reviewed 18 November 2014

I really didn't want to write a bad review, I promised myself if you cannot say something good, don't say anything ... but ... this was not my choice for accommodation, my colleague has had good experiences in the past, but this time we got the ground floor rooms, which isn't bad, except if you want to work and rely...

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1Thank heart_to_heart66
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear heart_to_heart66, Thank you for your review of our property. We appreciate you taking the time to let us know where we can improve our services. We at Quest Potts Point strive to achieve a high standard of service, we try to understand our guests needs and act on the needs as best we can. Since your review we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quest Potts Point is the latest boutique hotel to open in a remarkable Art Deco building in the heart of Sydney’s Potts Point. Containing 70 studios and suites, Quest Potts Point is a contemporary 'home away from home' ideally located for exploring the city and moments away from Sydney CBD, the Royal Botanical Gardens, Sydney Harbour Bridge, Sydney Opera House, and Darling Harbour. ... more   less 

Additional Information about Quest Potts Point

Address: 15 Springfield Avenue, Sydney, New South Wales 2011, Australia
Region: Australia > New South Wales > Sydney
Price Range: $172 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Potts Point 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quest Potts Point Sydney
Quest Potts Point Hotel Sydney
Hotel Style:
#69 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Quest Potts Point staff and other travellers.
6 questions
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Questions? Get answers from Quest Potts Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one of their bigger rooms.”
 of 5 bubbles sydneyberlin, 26 Jan 2017 | Read review
“Top floor rooms are the best as they are few steps from the roof terrace where you get a fantastic view of the Sydney skyline.”
 of 5 bubbles M9997GGmarkv, 18 Dec 2016 | Read review
“don't go unless they half their prices”
 of 5 bubbles gregory19592016, 17 Dec 2016 | Read review
“Try to get a room on the top floor that opens onto a lovely outdoor roof garden area to enjoy.”
 of 5 bubbles MrMerry, 9 Nov 2016 | Read review
“Check proximity of rooms to reception, as in my case some noise could be heard but was not excessive”
 of 5 bubbles 150andrewc, 3 Nov 2016 | Read review
5 of 5