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21 Little Albion St Surry Hills, Sydney, New South Wales 2010 Australia
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Traveller (112)
Room & Suite (68)
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About

#13 of 208 hotels in Sydney
Location
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Situated in the heart of Surry Hills, Sydney, Crystalbrook Albion is an eclectic mix of heritage and contemporary detail true to its own DNA and that of Surry Hills. At our boutique hotel, we enjoy modern living through attitude, design, technology and a passion for a better world – or what we call #responsibleluxury. That means no plastic straws, water bottles or guest-room key cards; using technology to reduce paper, providing large-pump amenities bottles (saving more than 64,000 plastic bottles each year) and partnering with TerraCycle, OzHarvest and Containers for Change. Delightfully intimate, devastatingly gorgeous, genuinely original and refreshingly unpretentious, Crystalbrook Albion features 35 guest rooms (some which are pet-friendly!), a dedicated team of hosts on hand around the clock to offer individualised service, a rooftop garden oasis with views over Surry Hills and Sydney city and an honour bar featuring top-shelf beverages and gourmet nibbles. For something more substantial to indulge in, pop next door to Surry Hills' newest restaurant and bar, Shaffa. Crystalbrook Albion is housed within a unique heritage building full of history, dating back to its original construction in 1903 as a former school convent. The property was transformed into a modern boutique hotel in 2018, seamlessly merging a heritage-listed building with a new world of tantalising delights and surprises, largely influenced by 1920s and 1970s styles of interiors. The hotel is located in the buzzing inner Sydney suburb of Surry Hills, which is fast becoming a popular alternative to the CBD and home to some of Sydney's best food and beverage offerings such as Chin Chin, Firedoor and Nomad.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Rooftop terrace
Baggage storage
Wifi
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English
Hotel links
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157Reviews3Q+A20Room tips
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Ruthlols wrote a review Jan. 16
Holyhead, United Kingdom18 contributions1 helpful vote
We booked a Cosy room but did not expect it to be so small that we were unable to move around. We booked for 6 nights and did not have a wardrobe nor bedside tables to put our clothes etc into. There was only three hangers available for our clothes which were hanging on coat hooks so we basically had to live out of our suitcases. The cosy room would have been ok for a night's stay but no more than that and the hotel should have advised us at the time of booking that perhaps this room was not suitable for our 6 nights stay, especially when we had told them that this was also our honeymoon. The total cost of the stay was certainly not cheap with New Year's eve really bumping up the price. We did not use the honour bar but did use the rooftop terrace which was pleasant during the night. The pastries were lovely and fresh in the morning with our coffee. Reception staff were excellent. I would imagine that some of the rooms at this hotel would be to a high standard, we are only disappointed that our room was so small and did ask for an upgrade for our 6 night stay but the only room available was at a ridiculous price. So if you are staying longer than 1 night do not book a cosy room!
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Date of stay: December 2022
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded 2 weeks ago
Thank you so much for taking the time to review your stay with us! We are so sorry that we couldn't accommodate your request for an upgrade over New Years Eve, as it is such a busy time in Sydney. Our cosy rooms are indeed cosy by name and cosy by nature. They are described online as "Perfect for solo travellers - or for a duo who don't mind staying snug". We loved to hear that you took advantage of the morning pastries and had the chance to enjoy a "cuppa" on the rooftop, as it's our favourite spot too! Wishing you safe travels and we hope to have you stay another time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awareness2 wrote a review May 2021
Gold Coast, Australia65 contributions40 helpful votes
Hotel's Favourite
Love staying here. It feels like a home away from home. The bed is super comfy, the staff are super helpful. The gin bar is special. I have now stayed here twice. Next time I hope to bring my dog. Can’t recommend enough- every room is different and make sure you go to the roof top.
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Date of stay: April 2021Trip type: Travelled on business
Room Tip: There is no parking on the premises but they can arrange easily
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christopher Greening, General Manager at Crystalbrook Albion
Responded May 22, 2021
Dear Awareness2, Thank you for the INCREDIBLE review, I'm thrilled to hear you enjoyed your stay with us at Crystalbrook Albion! We pride ourselves on a good nights sleep and our wonderful team, so it's great to hear we hit the mark throughout your stay! You and your dog are always welcome at our little gem! We look forward to welcoming you back soon, Christopher G General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barry V wrote a review Jan. 15
Gisborne, Australia117 contributions61 helpful votes
Amazing property! Our dog loved it too. Cozy guesthouse like accommodation. Great finishes, clean and friendly service. Loved the courtyard and rooftop garden. Definitely highly recommend. Easy walk into Surry Hills. Located in a quiet friendly neighbourhood.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Street parking limited!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded 2 weeks ago
Thank you for taking the time to review your stay stay with us and we are thrilled that you had an "awesome!" time. Our location is perfect, as it is so close to the city and also just out of it enough that you can enjoy the leafy green streets of Surry Hills. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pattiann1952 wrote a review Nov. 2022
boston, ma44 contributions71 helpful votes
We were 4 couples staying at the hotel for 4 nights. We all loved the hotel! When we arrived exhausted in the early morning in the pouring rain, we were met by the kind staff with umbrellas and a warm welcome. The hotel is in a neighborhood with easy access to downtown Sydney and fab restaurants. Rooms were comfy with nice linens. Loved the coffee room and excellent pastries each morning. Gin and Tonic cart was a delightful treat after a day of sightseeing…especially when enjoyed on the rooftop deck. The highlight, however, was the staff…helpful, nothing was too much, warm, and extremely customer oriented.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Dec. 1, 2022
Thank you so very much for taking the time to write such a lovely review of your stay with us. It was a delight having you all here and we are thrilled that you enjoyed the hotel and your time in Sydney. Thank you for choosing to stay with us. Wishing you all the very best. From the Crystalbrook Albion Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jbs wrote a review Nov. 2022
Baton Rouge, Louisiana8 contributions
When we walked into the property (3 hours before check-in time and following a flight from L.A.), we were greeted with a smile and great service. While our room was not ready, the manager arranged to have it prioritized...and offered us a shower, pastries, and coffee while we waited. The room was as advertised. Clean. Well-appointed. Comfortable. The location was perfect. It was quiet, but close to public transportation (which is fantastic in Sydney). Unrelated to the hotel, but worth noting is Shaffa (a couple doors down). We booked dinner there because it was close to the hotel -- but during a trip where we at at restaurants with "Chef's Hats" and "World's 50-best" accolades, this was probably the best meal we had. We would stay at Crystalbrook Albion again. It's a gem.
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Dec. 1, 2022
This has made our day! Thank you so much for taking the time to provide your feedback and share your experiences. We are very lucky to have such a great location and we definitely love being neighbour's to Shaffa, you are right - some of the best food we have had in Sydney too! Wishing you wonderful and safe travels! We hope to see you again. Crystalbrook Albion Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RubyTuesday0404 wrote a review Nov. 2022
London42 contributions26 helpful votes
I was thoroughly charmed by Crystalbrook Albion. Tucked away from the main streets of Surry Hills but within easy walking access of Sydney city centre and Central station, the location is excellent. The attention to detail at the hotel is excellent. Everything about the decor says casual elegance but with a strong emphasis on minimising environmental impact wherever possible. Environmental considerations are important to my hotel choices and Crystalbrook Albion has been one of the best luxury hotel's I've stayed at in this regard. The room itself (307) was spacious and beautifully appointed. The bed was large and comfortable and the bathroom was clean and serene. The hotel provides a lovely range of complementary pastries for breakfast and a good range of teas and coffees. All the staff were friendly, efficient, knowledgeable and helpful. I was travelling alone so I didn't avail myself of much of the social amenities the hotel had to offer but the G&T trolley, honesty bar, and rooftop terrace provide beautiful spaces that would be perfect for groups to get together for a pre-dinner drink. I would happily stay at this hotel again and I'd be keen to try other hotels in the Crystalbrook group.
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Date of stay: November 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Dec. 1, 2022
We are chuffed! What a lovely review! Thank you for taking the time to share your experiences and we appreciate your feedback. All of the hotels in the Crystalbrook Collection are unique with their own personalities, however we all share the same #ResponsibleLuxury values and consideration of the environment is at the forefront to everything we do. Wishing you safe travels and we hope to welcome you back to Albion or at one of our other hotels soon. Crystalbrook Albion Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danny wrote a review Oct. 2022
London, United Kingdom1 contribution
What can I say? From the moment we arrived at Little Albion Crystal Brook, the team made us feel so welcome. The hotel itself is not only intimate, gorgeously decorated and well situated in the heart and buzz of Surry Hills, the staff just make you feel at home. My partner and I stayed for 3 nights and had to change a night last minute and the team were so helpful in arranging it. At every step all members of staff (especially Emma and Holly) were always there to make our stay that extra bit special. We already cannot wait to come back. The hotel is clean and quiet with stylish rooms with large bathrooms. A rooftop and honour bar are available and you’re only a short walk away from trendy bars and restaurants. I have recommended this hotel to three friends who have already booked to come. Thanks again for making our stay so wonderful. Truly a highlight of our trip.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Head to Crown Street for local bars and restaurants. A gorgeous italian restaurant nearby called...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Nov. 4, 2022
This has made our day! What wonderful words and thank you so very much for taking the time to share your feedback and reviewing your stay with us. We cannot wait to welcome your friends soon! Best wishes, safe travels Crystalbrook Albion Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucinda P wrote a review Sep. 2022
Brisbane, Australia359 contributions160 helpful votes
Tucked into one of the backstreets of Surry Hills this hotel blends industrial facades with a winning location. On the fringes of the CBD their a bevy of cafes, resturants and bars, a stones throw from the hotel. Walk a bit further you will hit Oxford street. The room was art deco, lovely big showers, and big comfortable beds, very quiet despite the location. No disturbances here!
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Date of stay: September 2022
Room Tip: Try and secure an upgrade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Sep. 22, 2022
Thank you so much Lucinda for such a lovely review. We are delighted to hear that you have enjoyed our home away from home and had the opportunity to explore the surrounds of Surry Hills. Wishing you all the best on your travels and we hope to see you again soon. Best wishes, from all of us here at Crystalbrook Albion
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen G wrote a review Aug. 2022
Melbourne, Australia36 contributions8 helpful votes
Really looked forward to my stay, having missed out in 2021/COVID border closures. Gorgeous place - wonderful design decor and great location, short walk (uphill) from Central station. Staff very friendly and felt well looked after. Unfortunately was placed in room 101 which was right in the main thoroughfare to the afternoon gin tasting and immediately adjacent to common area (also bfast). Had a really uncomfortable sleep - not great pillows, bed a bit lumpy, and just couldn’t get the aircon right. Lots of opening and closing of doors and sound of water running/perhaps fridge cooling to contend with. Everything was v clean and great ammenities though. Just would have loved a greater night’s sleep!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Aug. 17, 2022
Thank you so much Helen for choosing to stay with us and for taking the time to write a review of your recent stay with us! It was our absolute pleasure to host you and we hope to have the opportunity to have you stay again. Through our iPad system in the om you can request with the Reception team all sorts of lovely things (as we do have alternative pillow options), so I hope that we can make your stay more comfortable with us next time. Safe travels and take care Crystalbrook Albion Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanya H wrote a review Aug. 2022
1 contribution
A colleague and I recently stayed at the Crystalbrook Albion for 5 nights for work. We were so impressed with the beautiful building, fabulous artwork, and cosy room. The location was absolutely brilliant too, so close to beautiful restaurants, bars, and cafes. The breakfast pastries were amazing and the coffee machine and "Honour Bar" were also highly commended. :-) By far the best thing about the Crystalbrook Albion, though, was the staff and service. Holly at Reception was the best! Friendly and fun, Holly helped us feel welcomed and relaxed from the outset. Nothing was too much trouble and we were very sad to leave!
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Date of stay: July 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded Dec. 1, 2022
Thank you so much for this amazing review! We love hearing that you had a fantastic week with us (especially as you were travelling for work). Thank you for sharing your experiences with us and we look forward to welcoming you back soon! Best wishes, Crystalbrook Albion Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$196 - US$239 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneySurry Hills
NUMBER OF ROOMS
35
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Crystalbrook Albion - UPDATED 2023 Prices, Reviews & Photos (Sydney, Australia) - Hotel - Tripadvisor

Frequently Asked Questions about Crystalbrook Albion
Which popular attractions are close to Crystalbrook Albion?
Nearby attractions include Central Railway Station (0.5 km), The Rover (0.3 km), and Catmosphere Cat Cafe Sydney (0.2 km).
What are some of the property amenities at Crystalbrook Albion?
Some of the more popular amenities offered include free wifi, a lounge, and a business centre.
Which room amenities are available at Crystalbrook Albion?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystalbrook Albion?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Crystalbrook Albion?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Crystalbrook Albion?
Conveniently located restaurants include Basket Brothers, NOMAD, and Two Good Eggs Cafe.
Are any cleaning services offered at Crystalbrook Albion?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Crystalbrook Albion?
Many travellers enjoy visiting Chinese Garden of Friendship (1.0 km), State Theatre (1.4 km), and St. Mary's Cathedral (1.3 km).
Does Crystalbrook Albion have any great views?
Yes, guests often enjoy the city view available here.
Is Crystalbrook Albion accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.