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Shangri-La Hotel Sydney

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Traveller (3450)
Room & Suite (1830)
Dining (243)
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Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(530 reviews)
“blu bar”(233 reviews)
“opera house”(1,233 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,965)
There are newer reviews for Shangri-La Hotel Sydney
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6,380 results
Traveller rating
3,766
1,541
605
280
188
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LanguageEnglish
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3,766
1,541
605
280
188
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaywindow seattop floorrocks arearoom servicecorner suiteharbour viewturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
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1,671 - 1,675 of 6,380 reviews
Reviewed June 15, 2016

The hotel is situated in the historic Rocks district of Sydney. A terrific location close to Circular Quay, though down a steep hill or steps. Stayed in a Grand Harbour view room and the view of the bridge, opera house and harbour was spectacular. There...More

Thank Lisa G
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded July 3, 2016

Dear Lisa G, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed June 15, 2016

Lashed out and booked a Grand harbour Horizon Club Room. . Was not disappointed , nice room with terrific views over the Harbour . Breakfast and evening drinks in the Horizon Club was good. with great views, they have afternoon tea as well.. Good location...More

Thank 11jim
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded July 3, 2016

Dear 11jim, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed June 14, 2016

The view is awesome. Money well-spent for An amazing view. However do not expect more. Bathroom amenities and cleanliness could have been better. Sleeping quality not too bad. But seriously, the view makes it worth every single penny.

Review collected in partnership with shangri-la.com
Thank 932abby
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded July 3, 2016

Dear 932abby, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed June 14, 2016 via mobile

The view from our 29th floor room overlooking the harbour is amazing. The room is large, comfortable. Bathroom really large too with separate bath and shower. The staff are incredibly helpful, friendly. Love this place. Restaurants serve really wonderful foods. Breakfast is buffet with heaps...More

Thank LettiMelbz
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded July 3, 2016

Dear LettiKemp, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed June 13, 2016 via mobile

The Shagri-La is in a good location. It is run down and needs an update. Rooms are nice size but very dated. WiFi was not working one day. We called about it and they said it was out and they were working on it. Most...More

Thank Tiffany N
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded July 3, 2016

Dear Tiffany N, Thank you for taking the time to write a review about your recent stay with us and I am disappointed to hear that you were not delighted during your stay. We have addressed the issue with the department and individuals involved and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$187 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#40 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#40 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3450)
Room & Suite (1830)
Dining (243)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
keavepoh
March 22, 2018|
Answer
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
maurice s
October 2, 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
August 8, 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Room Tips
"Choose a harbour view on a high floor!"
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"The higher the floor the better the view (but more expensive)"
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"Wouldn't stay I would not choose to stay here again.The hotel had and has the potential for the..."
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"Executive rooms are spacious, offer good views and appear recently refurbished"
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