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Mercure Sydney

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#57 of 179 Hotels in Sydney
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Mercure Sydney
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4,652 Reviews from our TripAdvisor Community

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Showing 4,362: English reviews
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McKinney, Texas
Reviewed yesterday NEW

We appreciated being in such close proximity to the train station from the Mercure, since the best Sydney has to offer is accessible by train. However, since this is so central, the rooms are much smaller than all the other hotels we stayed in in Australia. The breakfast buffet was ample and large, the beds comfortable, and the a/c kept...

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Helpful?
Thank WendyHappiness1
Bandar Seri Begawan
Reviewed 2 days ago NEW

If you are looking for a decent 4 stars hotel with good access to the Central train station in CBD Sydney, this is the hotel I would recommend. Its back entrance opens out directly to the underground entrance or access to the Central Train Station which is the biggest interchange in Sydney. The rooms are reasonably sized, well kept, clean...

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Helpful?
Thank CHIONG
Scarborough, United Kingdom
Reviewed 3 days ago NEW

Stayed here for a week in March 2015 (won't let me say any earlier than April 2016). It's very close to lots of great amenities e.g train and bus stations, and a very central place to stay for exploring the city. Great pool on the top floor which was always quiet when we used it. Our room was well presented...

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Helpful?
1Thank Catladylaura
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Catladylaura Thank you for review of your of Mercure Sydney. I am pleased you had a great stay with us, enjoying all our facilities. We look forward to seeing you back soon. Kind regards Daniel Barnard General Manager

warren
Reviewed 4 days ago NEW

The Mercure Sydney is always a great place to stay, centrally located close to transport and eateries I always find the staff friendly and helpful. I would recommend this hotel for anyone looking for a good middle of the range hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank trevorw579
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear trevorw579 Thank your for sharing your review of Mercure Sydney. I am delighted you enjoy staying with us, finding the hotel's location ideal for your needs and our staff friendly and helpful. I appreciate your loyalty and look forward to welcoming you back soon. Kind regards Daniel Barnard General Manager

northumberland
Reviewed 5 days ago NEW

I stayed here in April 2013 and found this hotel extremely comfortable so as I was joining a ship from here, I had no hesitation in booking the same hotel for two nights pre-cruise. I requested a high floor, overlooking Geoge Street. I got a room on floor 12 but the view was awful - room 1217. Unfortunately, upon checking...

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Helpful?
Thank diarykeeper
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear diarykeeper I appreciate you choosing to stay with us again, however sorry to ready that your experience this time did not meet up to your expectations. I would appreciate if you could advise us the room number and dates of your stay so that we may be able to follow up on the issues you raised and addressed these...

Wisbech, United Kingdom
Reviewed 1 week ago NEW

I stayed in this hotel after having to move from a backpackers that was not up to standard. The Mercure was ideal, lovely room with comfortable beds and tea and coffee making facilities. The bath and shower were very good and the room spotless. We asked at reception and we're given a code for free wifi. The staff were very...

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Helpful?
Thank Valerie C
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Valerie Thank you for posting a review of Mercure Sydney. I am most pleased you had a comfortable stay with, enjoying our facilities we have available. I hope to have the opportunity of welcoming you back when next you visit Sydney. Kind regards Daniel Barnard General Manager

Adelaide, Australia
Reviewed 1 week ago

Even though our stay was short, Our stay was really good. We were greeted with smiles and our concierge was full of smiles and very helpful. Enjoyed the pool. We will definitely come back to stay again. Thankyou

Review collected in partnership with Accorhotels.com
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Helpful?
Thank L9591KNamandag
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear L9591KNamandag Thank you for posting a review. I am delighted your overall stay was most pleasant, enjoying the friendly service provided by our staff and our relaxing pool. We look forward to welcoming you back soon. Kind regards Daniel Barnard General Manager

Melbourne, Australia
Reviewed 1 week ago

nice clean rooms and a central location next to central station -sydney ! Always a winning combination for a holiday. Parking was expensive for my car though @ $35 per night. Breakfast was same monotonous menu for the entire 7 nights we stayed here so that should be looked at by managers.

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Helpful?
Thank Vipul C
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Vipul I appreciate you review and glad you had a great stay, particularly enjoying the clean rooms and the hotel's convenient location. I have also taken on board your constructive comments regarding car parking the breakfast menu in which we will review accordingly. Thank you for your feedback and I look forward to the opportunity of welcoming you back...

Sydney, Australia
Reviewed 1 week ago

Nothing was a problem when we checked in. The staff were absolutely fantastic and made our stay very comfortable. The bed, wow, I didn't want to get out of it! Probably one of the most comfortable I've ever slept in! Very handy to a lot that this part of Sydney has to offer - Great food in easy walking distance...

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Helpful?
Thank TeamDownUnder
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear TeamDownUnder Thank you for your positive review of your experience at Mercure Sydney. I am most pleased you had a comfortable stay with us, enjoying the great service provided by our staff, the hotel's ideal location, the comfy bed and our Eve's Bar on the ground floor. We look forward to seeing you back soon. Kind regards Daniel Barnard...

Perth
Reviewed 1 week ago via mobile

We stayed for our anniversary which was over the Mardi Gras weekend. We had 4 wonderful nights in a balcony room. Check in was super easy and the staff were so helpful and lovely. A special thank you to Jennifer at Reception for making us feel so welcome and special. Our room on the top floor had amazing views over...

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Helpful?
Thank Lisa0000Perth
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Lisa Thank you for your review of Mercure Sydney. What a pleasure to read! I am delighted you had a wonderful stay and I am proud to share your comments with the team. I have also personally thanked Jennifer, Ajith and Riley for their excellent service. Happy anniversary, and we look forward to welcoming you back in the near...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more   less 

Additional Information about Mercure Sydney

Address: 818 - 820 George Street | Ultimo, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $182 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney 4*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity and ACCOR so you can book your Mercure Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Hotel Sydney
Accor Sydney
Hotel Style:
#28 Family Hotel in Sydney
#37 Business Hotel in Sydney
#44 Romantic Hotel in Sydney
#53 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney staff and other travellers.
36 questions
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Perth, Western Australia

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Questions? Get answers from Mercure Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor where you may get a glance of the city view, hopefully.”
 of 5 bubbles CHIONG, 24 Mar 2017 | Read review
“Higher floors enjoy a nice view onto city.”
 of 5 bubbles 915vipulc, 18 Mar 2017 | Read review
“Higher rooms with a view towards the city are great!”
 of 5 bubbles TeamDownUnder, 17 Mar 2017 | Read review
“High floor. Room facing to the north for unobstructed view. Avoid room facing to the west.”
  • Two single bed in lowest room category.
 of 5 bubbles Bud14rto, 14 Mar 2017 | Read review
“The city view rooms on the higher levels provide great views.”
 of 5 bubbles GaV6869, 14 Mar 2017 | Read review
5 of 5