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Stayed one night for business visit to the city. Everything was lovely, the reception staff were lovely. The room was clean and comfortable. Hot shower. Restaurant fabulous food and staff and the buffet breakfast was first class. Thank you mercure, I will be back.
The service was a Polished Five Star.
Rooms were nice.
Restaurant and bar were nice with the exception of a cockroach running up the wall beside our table during dinner.
I'm not afraid of the little suckers so I gently but firmly smothered it with...More
1 Thank Tina V
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 weeks ago
Thank you for your review. I am pleased to note your overall stay was most enjoyable, highlighting the excellent service provided by our staff. However, please rest assured that I have followed up on the issues you raised to ensure these are addressed...More
Arriving at either the domestic or the international terminals of Kingsford Smith airport, it’s easy to walk downstairs (or take the lift) and catch the underground to central station. (Despite what people had told us, we found the underground trains in Sydney to be good;...More
Great location. Very close to central station. Room very clean with amazing view down George St, room service quick, staff polite and attentive, champagne, strawberries and chocolate a welcome surprise after an evening out, cleaning staff were wonderfully helpful with additional tea coffee milk towels...More
Great location and very well recognised and looked after as an Accor Plus Platinum Member. The breakfast buffet is better than some Novotels I've stayed in. Every staff member was polite and helpful. Room very clean and comfortable. Prices for room service very reasonable. This...More
Response from Daniel_Barnard | Property representative |
Yes, there is a coin operated laundry for our guest to use located on level B1. It is $4 per cycle, and laundry powder can be purchased from the vending machine for $2 per packet. Please see one of our friendly... More
Yes, there is a coin operated laundry for our guest to use located on level B1. It is $4 per cycle, and laundry powder can be purchased from the vending machine for $2 per packet. Please see one of our friendly reception team if you need to exchange a note for change.