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Novotel Rockford Darling Harbour

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Novotel Rockford Darling Harbour
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2,210 Reviews from our TripAdvisor Community

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Showing 2,126: English reviews
Start your review of Novotel Rockford Darling Harbour
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Auckland, New Zealand
Reviewed yesterday NEW

Not the most upmarket Novotel but is priced accordingly. Very well located for Darling Harbour. Room was clean and tidy, although on the small side. Buffet breakfast was good with a reasonable variety available. Access by road is not great due to road/construction works in the immediate area particularly at weekends when several nearby street were closed off. Avoid using...

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Helpful?
Thank ptanj999
Cairns, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017 via mobile

Stayed with my girlfriend for our anniversary. We chose Novotel due to a decent price for the area and proximity to the new ICC theatre as we were seeing a show there. The customer service we recieved from the entire hotel was exceptional. Patrick who checked us in was an absolute pleasure and went out of his way to ensure...

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3Thank jamk07
About Hotel's Favourite Review
Peter E, General Manager at Novotel Rockford Darling Harbour, responded to this review

Hi jamk07 Thank you for your wonderful review, happy belated anniversary to you and your girlfriend! Im so pleased to hear that the staff provided an exceptional level of service and that you enjoyed your stay with us. Our central location has always been a highlight with our guests as we are only steps away from major attractions, nearby shops...

Maitland, Australia
Reviewed yesterday NEW

the rooms clean, The Staff were very helpful and went out of their way to help. The had great attitudes. Easy to deal with. Breakfast was awesome and the pump house is a great spot for a feed or a drink. Ill be back

Review collected in partnership with Accorhotels.com
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Thank michaelwB3484QE
Singapore, Singapore
Reviewed 4 days ago NEW

The room are very dirty. It also has cockroaches, I saw housekeepers using guess tower for cleaning room service, especially toilet bowl. That is really disgusting. Hallway always has housekeepers with their trolley and vaccumm and also many dirty linen bags. Moreover I saw one housekeeper in level 6 put dirty linen on hallway. That was so unprofessional and it's...

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1Thank Liucha L
Reviewed 5 days ago NEWvia mobile

I stayed here on a business trip. On the day I was due to check out, the staff at the desk advised me that I had one more night booked (by the company I work for). So I stayed another day. Upon checkout the next day, I was informed that this night had in fact not been paid for, and...

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Helpful?
Thank Tim P
Management response:

Dear Tim P, Thank you for your feedback. Can you please email me on rdm@rockfordhotels.com.au with your details of your stay so I can investigate the matter further for you. Regards Jeremy Rooms Division Manager

Sydney, Australia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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2Thank glenysc2017
Sydney, Australia
Reviewed 1 week ago via mobile

This hotel is in the perfect spot for any event in Darling Harbour. We stayed here for a conference at the ICC and it's literally next door. 👍🏾 Location. Came to drop the bags 2 hrs early and the room was ready. Staff were friendly and helpful. Bed was comfortable. Room service menu and availability. 👎🏼 Pillows were cheap. Paying...

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Helpful?
Thank Snelsie
Mumbai (Bombay), India
Reviewed 1 week ago

Dirty, disgusting, grimy, old with rude, overworked, undertrained staff and management that do not have a clue about hospitality. Checked in on a midweek day and try to get an early checkin which wasn't available (no issue with that) were told somebody would give us a call when it was ready but never did. Got to our room (716) near...

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3Thank lndiantravels
London, United Kingdom
Reviewed 1 week ago

I stayed at Novotel Rockford for two nights on a business trip. The strong point of the hotel is the staff. I would like to particularly thank Mitchell for going the extra mile and helping out when an issue to do with a third-party booking service (note to self: always book directly with the hotels!). Fom was also very helpful....

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Thank Stony G
Rumbeke, Belgium
Reviewed 1 week ago

Friendly staff, location good close to Darling Harbour. Rooms are ok, prices are high, but this is Sydney i guess Breakfast is quite basic for its price, but you can have some things of it all to be recommended

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Helpful?
Thank peter v

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 

Additional Information about Novotel Rockford Darling Harbour

Address: 17 Little Pier St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $186 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel
Hotel Style:
#74 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Rockford Darling Harbour staff and other travellers.
16 questions
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Workington, United Kingdom
8 months ago
Auckland Region, New Zealand
Wollongong, New South Wales, Australia
1 month ago

See all questions (16)

Questions? Get answers from Novotel Rockford Darling Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street noise is non-existent, at least in the front-facing rooms I had.”
 of 5 bubbles s2nyg, 18 Mar 2017 | Read review
“Try getting a room if staying overnight towards the North (Chinese Gardens side).”
 of 5 bubbles NickandBenji, 15 Mar 2017 | Read review
“Views are ok however its only 7 floors so no panoramic views of the CBD, harbour. However location is perfect”
 of 5 bubbles Petgor, 22 Feb 2017 | Read review
“For a Conference it may be OK. A Basic 3 Star Hotel”
 of 5 bubbles jr446553, 21 Feb 2017 | Read review
“Get a room facing Darling harbour. Other side is a construction site.”
 of 5 bubbles 422russellp, 15 Feb 2017 | Read review
5 of 5