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Novotel Rockford Darling Harbour

Hotels.comUS$101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Rockford Darling Harbour
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2,253 Reviews from our TripAdvisor Community

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Showing 2,168: English reviews
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Newcastle, Australia
Reviewed 3 days ago NEW

Next to Chinatown, Chinese gardens, and ICC. Close to Paddy Markets. A 20 to 45 min walk to Casino, Darling Harbour restaurants, attractions and ferries. Rooms are dated and grubby. Car parking is 2 blocks away in a very busy car park with limited space, a nightmare when you own a expensive car. Breakfast is ordinary with limited choices.

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Helpful?
1Thank _rodandren
HOTEL’S FAVOURITE REVIEW
Reviewed 24 February 2017

I have stayed at the Novotel Rockford Darling Harbour on several occasions when required to be in Sydney for work. The proximity to the CBD is awesome and allows you to walk to most parts of the CBD within 10-20 minutes. The rooms are a little dated, but clean and well maintained. The hotel is also located next to a...

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Helpful?
1Thank Jeff T
About Hotel's Favourite Review
Peter E, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Jeff, thank you for your kind words and loyalty. Noted regarding in room service, we'll certainly address that. Looking forward to welcoming you back to the hotel again and I would be more than happy to personally assist with that the next time you stay. With best regards, Peter Emery General Manager

Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Whoops. Thought we had booked the Novotel in the main part of Darling Harbour but got the one in the fringe instead. Would never had made this booking if id realised - so be very careful making your booking. This one is undergoing renovations and needs them. It's tired and the king room we had was very small. The rack...

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Helpful?
Thank Ellykate
Brisbane, Australia
Reviewed 5 days ago NEW

The hotel was under renovation when we got there. I was also told there was parking, when there wasn't. Had to park a long way away for additional $40, the to park in a limited space at the hotel the next night was $50. I tried to talk to the management about it seeing that I had not been told,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank andrewoR1056LP
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear andrewoR1056LP, Thank you for taking the time to share your valuable feedback. I am sorry to hear about the miscommunication regarding our car parking facilities. Please understand that while we do offer car parking facilities, like most Sydney CBD hotels, an additional cost in incurred. I apologise that this information was not provided to you accurately before your stay....

Melbourne, Australia
Reviewed 6 days ago NEW

The hotel is undergoing a renovation so it's great value right now, and really not disruptive at all. It's location is great for both CBD access as well as the Conference Centre / Darling Harbour area. The staff were friendly and efficient and the rooms great. No complaints from me!

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Helpful?
Thank Scott T
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Scott T, Thank you for your fantastic feedback regarding your recent stay at Novotel Sydney Rockford Darling Harbour. It is brilliant to read that you found our location to be "great" with easy access to the CBD, Conference Centre and Darling Harbour. Thank you for recognising that our team our "friendly" and "efficient" and our rooms are "great" it...

Reviewed 6 days ago NEW

I stayed for 2 nights in April as part of a conference group. Conference facilities were adequate. I was pleasantly surprised that a really nice quality organic tea was served at breaks - it's a small touch but an important one when you're spending a long time in one place. I do wish that there was a little more variety...

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Helpful?
Thank Tori M
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Tori M, Thank you for taking the time to leave a review and share your feedback. I am delighted to read that you enjoyed your experience with our conference facilities. I's great that you enjoyed the organic tea and I will be sure to share your comments about the snacks to our our Executive Chef for his review. It's...

Reviewed 6 days ago NEWvia mobile

Signs everywhere stating the upgrade is in progress were encouraging for future visits but the current offering is well and truly dated (shower sounded like the pipes were going to burst from the wall)Add to the fact that the surrounding area is a construction zone making it hard to get around (not their fault) and you wonder why your $250...

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Helpful?
Thank MottyAU
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear MottyAU, Thank you for choosing Novotel Sydney Rockford Darling Harbour for your recent stay in Sydney. I appreciate you taking the time to leave your valuable feedback regarding your stay. I understand that our current rooms are as you say "dated" and I do apologise for the inconvenience for this as well as the noise from the shower pipes....

Singapore
Reviewed 1 week ago

The Novotel Rockford has been and remains a favourite for me. Well run, excellent, friendly and helpful staff and good value for money. Importantly, guests are advised that it is approaching an upgrade of all the rooms. Its time for that as some aspects of the room I occupied, furniture and fittings are showing a little age and, more importantly...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JPDH52
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear JPDH52, Thank you very much for taking the time to leave your valuable feedback. It was a pleasure to read that we are amongst your list of favourite hotels in Sydney. Thank you so much for your loyalty, it is greatly appreciated. Your kind understanding about our current refurbishment of our hotel in its entirety is also appreciated. We...

Pambula, Australia
Reviewed 1 week ago

We're a fan of Accor and this property was perfectly located for our purpose. However, we were disappointed that the property is looking dated. Paint peeling off the repainted bath. Skirting on the bed had pulled away exposing staples which I grazed my leg on. Over all the property needs a decent refurbishment for the price you are paying. Having...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PambulaPonies
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear PambulaPonies, Thank you for choosing Novotel Sydney Rockford Darling Harbour and for taking the time to share your feedback. I am pleased to read that Accor is one of your preferred brands and that our space in the city was "perfectly located" for your needs. I understand your disappointment in the dated attire of our current rooms and I...

Durham, North Carolina
Reviewed 1 week ago

If you want to be near China Town, this is a great spot. It is near a lot of shops and restaurants in China Town and just a block away. The rooms are above average, but they are undergoing a renovation of the rooms, and I was not lucky enough to experience one of those refurbished rooms. That being said,...

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Helpful?
Thank RicardoMB512
Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear RicardoMB512, Thank you for taking the time to share your valuable feedback. I am very pleased to read that you consider our location to be in "a great spot" with loads of shops and restaurants in our surroundings. While we don't have any of our completed refurbished rooms available at the moment, I can happily assure you that every...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 

Additional Information about Novotel Rockford Darling Harbour

Address: 17 Little Pier St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $164 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel
Hotel Style:
#77 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Rockford Darling Harbour staff and other travellers.
16 questions
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Workington, United Kingdom
10 months ago
Auckland Region, New Zealand
Wollongong, New South Wales, Australia
3 months ago

See all questions (16)

Questions? Get answers from Novotel Rockford Darling Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Until remodeling is complete, try to get a higher floor.”
RicardoMB512, 12 May 2017 | Read review
“Try to get a room on the highest floor possible for a better view”
nikull, 10 May 2017 | Read review
“4th floor, on the side the old Entertainment Centre used to be. Quieter especially at night”
gregbS8541BU, 8 May 2017 | Read review
“The rooms facing Darling Harbour have excellent views, but rooms on the opposite side face huge building construction works at present”
ShepLapstone, 25 Apr 2017 | Read review
“If you must stay here, ask for a room that is not on the main road...”
christinew804, 19 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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